Kelly

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Viewing 15 posts - 721 through 735 (of 1,995 total)
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  • in reply to: Pre Sales Question #77390
    Kelly
    Participant

    Hi, Debbie! Just a quick update for you that the CSV importer was indeed released with version 3.2 that shipped a couple of weeks ago. For more details, please check out the tutorial page on it: https://theeventscalendar.com/using-the-events-calendars-csv-importer/

    If there are any other questions we can answer for you, please start a new thread. Thanks! 🙂

    in reply to: iCal Can’t Read this Calendar File #77292
    Kelly
    Participant

    That’s great news, threecedars. Excellent work troubleshooting!

    Since you’re set, I’ll close this thread. Please let us know if there’s anything else we can help with. 🙂

    in reply to: License key is not being stored #77178
    Kelly
    Participant

    Hi, pknvelp. I just recieved the login credentials you sent. Thank you.

    Unfortunately, because I don’t have admin privileges, I’m not able to see what’s going on. Please post when you’ve changed the user permissions, and I’ll take another look.

    Thanks!

    in reply to: Import, save, and display the entire Facebook cover photo #77173
    Kelly
    Participant

    Hi, joinfof. This is a great question! I’m glad to know that you’re able to dig into our code and see what’s going on.

    Admittedly, this is a bit outside the scope of support that we can provide here on the forums. While we are definitely able to help people with simple tweaks when they arise, writing something like this is unfortunately a bigger task than we’ve got bandwidth and as a result the best we can offer up is to try and point you in the right direction towards docs and the themer’s guide (linked in the sidebar).

    If you’re interested in hiring someone to help you make it work, we do have a list of folks that we’ve had good experience with, and we’re happy to share that with you. It might also be worth looking for a freelance developer on WordPress’ Jobs board or Freelance Switch, if you’re in a pinch.

    Apologies that we can’t make it happen for you here. Best of luck finding the solution!

    in reply to: Pre-sales questions #77076
    Kelly
    Participant

    Hi, Rebecca. I apologize for the confusion.

    Honestly, I think the short answer is that it sounds like you’re looking for a more complex solution than our plugin can give without significant customization.

    1. Is it possible to create an event that happens every day but hide it from the calendar view. In other words, only have it appear in search results?

    There is an option to only show the first instance of a recurring event in the calendar views. That sounds like it would fit the bill.

    2. Can you exclude past events from general site search?

    I don’t believe that is behavior that we support. On the other hand, when you look at the List view, the default is to only show upcoming events, you have to scroll to another page to view past events that match the search.

    3. Can you have co-organizers?

    At the moment, there is only one organizer per event.

    At this point, I’m afraid that this thread has been coopted by too many different users to be a useful forum for anyone. I’m going to close it now. Everyone, please open a thread for yourself and your question, and we’ll answer you individually.

    Thanks!

    in reply to: Pre-sales Community Events #77073
    Kelly
    Participant

    Hi, Jack. There is an option to upgrade an existing license from your License Key page: https://tri.be/my-account/license-keys/ Just make sure you’re logged in and it should be self-explanatory.

    …and with that, I’m going to close this thread. Please start a new one if you have another question to ask. Thanks!

    Kelly
    Participant

    Hi, Allen. Great question. Thanks for asking!

    Our Community Events add-on allows for front end user submissions to The Events Calendar. For more complete details on the plugin, I recommend going through the New User Primer: https://theeventscalendar.com/support/documentation/community-events-new-user-primer/

    Hope that helps! 🙂

    in reply to: Getting error: "Facebook API Error: Unsupported get request." #77060
    Kelly
    Participant

    Thanks, mwjared. It does sound like you’re all set here for now.

    triobarwpadmin, I’m sorry that the FB API is so restrictive, but it sounds like you’ve found a way to make things work, which is great!

    If anything else comes up, please start a new thread. Thanks!

    Kelly
    Participant

    That’s great news, tmbond. 🙂 Snorton, thanks so much for your help!

    in reply to: How to change the sort order of tickets #76801
    Kelly
    Participant

    Great work, grahamharper! That’s certainly a clever way around it.

    I can certainly see this being useful for others. If you wouldn’t mind tooling on over to our User Voice forum, we’d be very grateful if you would suggest it as a feature: https://tribe.uservoice.com/

    Thanks!

    in reply to: Eventbrite Donation #76797
    Kelly
    Participant

    Thank you, gregoiregarneau! It’s always a pleasure! 🙂

    in reply to: Is it possible to intermix event posts with regular posts? #76741
    Kelly
    Participant

    Hi, Cynthia. Unfortunately, this is a really tricky one because you’re ordering different post types by different criteria in the same query. As such, I’m afraid that more customization is outside the scope of what we can offer here in the forums.

    If you would like further help with this, we do have a list of freelancers that we’ve had good experiences with and would be happy to share with you. Let me know if you’re interested.

    Best of luck!

    in reply to: Import Events from Spreadsheet #76740
    Kelly
    Participant

    Hi, baynature. Don’t worry if you didn’t know. It’s a new feature for us.

    If you import Venues and Organizers first, they should automatically associate.

    I believe that the importer may be looking for M/D/Y/ rather than D/M/Y. Would you mind trying that?

    Thanks!

    in reply to: Repeat events vanishing – page must be refreshed #76739
    Kelly
    Participant

    Hi, yorkshiretots. Thanks for asking.

    I think at this point, there’s no harm in it. As soon as we get an answer from our devs, I’ll pass it along to you.

    Cheers!

    in reply to: How to change the sort order of tickets #76737
    Kelly
    Participant

    Hi, grahamharper. That’s an interesting idea, and I wish I could help.

    If you like, I’d be happy to recommend some freelancers that we’ve had good experiences with so you could bounce ideas off them. Let me know if you’d like the list!

Viewing 15 posts - 721 through 735 (of 1,995 total)