Kelly

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  • in reply to: EBTix still silently fails. (Old thread closed by bot.) #1108366
    Kelly
    Participant

    This reply is private.

    in reply to: EBTix still silently fails. (Old thread closed by bot.) #1108159
    Kelly
    Participant

    Thanks, Brook! That is very reassuring to know. I’m just running TEC 4.1.1 and EBTix 4.1.1. I’m happy to add PRO and update to latest revs if that helps.

    Bummer about your trip. Hopefully, with scheduled airline service starting up in the fall, it’ll be easier for next year! Totally worth it!

    Thanks again for all the help! You guys are rock stars! \m/

    in reply to: EBTix still silently fails. (Old thread closed by bot.) #1107967
    Kelly
    Participant

    Super awesome, Brook! Thank you!

    I’m happy to be part of testing if that’s helpful. Let me know if you’d like a login.

    I just got back from an amazing week in Cuba. Maybe you guys should think of it for the team trip next year!

    in reply to: EBTix still silently fails. (Old thread closed by bot.) #1107948
    Kelly
    Participant

    This reply is private.

    in reply to: Eventbrite never creates event. #1099900
    Kelly
    Participant

    This is the first version of v4 that I’m running, but now that you mention it, I don’t think v3 was working before I upgraded. That could be a clue.

    I downgraded EBTix to 4.1 and saw no change in behavior.

    I am running TEC (not Pro), so I don’t have a copy of 4.1 to revert to. Can you share a link to that?

    Unfortunately, this is not my full-time gig, so I don’t have a ton of time to help troubleshoot. I’m happy to do what I can to help get to the bottom of it though!

    Thanks for your help, Nico!

    Kelly
    Participant

    Thanks, George! That worked like a charm. I really appreciate the swift assistance!

    Kelly
    Participant

    Our pleasure, philmacaulay! ๐Ÿ™‚

     

    in reply to: Change 'events' to 'shows' globally #127549
    Kelly
    Participant

    Thanks so much, momondays. We really appreciate the follow-up! ๐Ÿ™‚

     

    in reply to: Show holidays #121458
    Kelly
    Participant

    Hi, funinjerusalem. Great question! ๐Ÿ™‚

    Unfortunately, there isn’t any holiday boilerplate, largely because we’ve designed TEC with an international audience in mind, and holidays are not universal.

    It would certainly be possible to set up a CSV file with holidays as events and then export/import using our CSV importer. That would probably make things a bit easier for you.

    Hope that helps!

    Kelly
    Participant

    Hi, philmacaulay. Great question! ๐Ÿ™‚

    To remove the โ€œYouโ€™ll receive your tickets in another emailโ€ from the WooCommerce emails, you’ll need to edit the file classes/class-wootickets.php in the wootickets folder. You’ll find the message on line 279.

    Please give that a shot and let us know how it goes!

     

    in reply to: Images in list and month view #121016
    Kelly
    Participant

    Hi, Herkey43. Great question! ๐Ÿ™‚

    This is because the list and month view use the post Excerpt rather than the post Content for their display. On the other hand, featured images should always show up in both views, in both versions.

    For more in-depth support, your best bet is to buy a copy of the PRO add-on. We’re happy to help with display issues. Hopefully, that’s enough to get you pointed in the right direction. ๐Ÿ™‚

    Thanks for being a TEC user!

    in reply to: Change 'events' to 'shows' globally #121012
    Kelly
    Participant

    Hi, momondays. Great question! ๐Ÿ™‚

    We actually have a tutorial detailing just that:ย Altering or Removing Headings on Calendar Views. Please give it a whirl and let us know how it goes!

    in reply to: Connection lost Message when attempting to add event #121006
    Kelly
    Participant

    Hi, wiggleyourtoesorg.ย ย Since it’s been a couple of weeks, I’m going to close out this thread. Please do start a new topic if there’s anything else we can do to help.

    Thanks for beings a TEC user! ๐Ÿ™‚

    Kelly
    Participant

    Hi, Dave. Since it’s been a couple of weeks, I’m going to close out this thread. Please do start a new topic if there’s anything else we can do to help.

    Thanks for beings a TEC user! ๐Ÿ™‚

    in reply to: After Check Out NOT Working #120998
    Kelly
    Participant

    Hi, rene.ย Since it’s been a couple of weeks, I’m going to close out this thread. Hopefully, the WooNinjas have gotten you back up and running, but please do start a new topic if there’s anything else we can do to help.

    Thanks for beings a TEC user! ๐Ÿ™‚

Viewing 15 posts - 1 through 15 (of 1,995 total)