Barry

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Viewing 15 posts - 13,786 through 13,800 (of 17,936 total)
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  • in reply to: WooTickets sales at the door? #57387
    Barry
    Member

    The attendee list is a regular WP List Table so potentially you could use the regular hooks made available by WordPress to inject an extra column (or modify existing ones) – it is I’m afraid beyond the scope of support that we can offer to guide you through that, however.

    Barry
    Member

    Thanks! Just to save some time – as we do have a lot of people to support and it looked like you have quite a few events on there – can you confirm which or even if all events have tickets associated that ought to be displaying at present?

    in reply to: WooTickets sales at the door? #57369
    Barry
    Member

    Identifying individual attendees isn’t really something WooCommerce Tickets is set up for – it aims to be a straightforward ticketing solution rather than a full blown event management tool.

    Certainly feel free to create a feature request for this, though (you may very well find an existing one you can add your support to):

    https://tribe.uservoice.com/forums/195723-feature-ideas

    Also, you may be interested in J-P’s solution to the problem as documented in the following thread. Note that this was originally put together for an earlier version of our plugin and I have no idea if it will cleanly transfer over to the current version, but if nothing else it may form a starting point for you:

    Adding extra names when multiple tickets are purchased

    in reply to: Ticket Numbering #57365
    Barry
    Member

    Hi jcash911, I’m sorry but we can’t really help with this kind of customization.

    It would require some PHP and WordPress know-how to make this happen and commandz’s code might form a starting point for you, but you would have to figure out your own way forward I’m afraid.

    in reply to: Manually resending tickets? #57364
    Barry
    Member

    Great news, thanks for reporting back – definitely could be useful information for others out there 🙂

    Barry
    Member

    OK, and can you share a screenshot of the ticket settings and let me know which event it relates to?

    I also see you have some recurring events in there – please be mindful that WooCommerce Tickets does not include any particular support for recurring events; if you create a ticket it will be shared among all instances of the event (although you could potentially create a number of different tickets with different start/end sale dates to workaround this).

    Barry
    Member

    Can you give me an example of this (and also share a screenshot of the ticket settings, including start/end sale dates and quantity, etc)?

    in reply to: Map missing in Google Chrome… #57345
    Barry
    Member

    Great!

    in reply to: Error at top of page… #57308
    Barry
    Member

    Karen:

    I’m still concerned that something has gone wrong during the update process in your case. Looking at each of these URLs, one appears as if it is from the old version of our plugin and one is more what I would expect with the current version:

    * http://southernarizonaguide.com/events/ (2.0.11 style)
    * http://southernarizonaguide.com/events/month/ (3.0 style)

    This shouldn’t be possible and we can only offer some guesswork here:

    * Perhaps you uploaded the new plugin manually and your FTP tool merged the directories, instead of the old plugin directory being cleanly removed first of all. Does that sound like a possibility to you?
    * Though you should not normally be able to, could it be that you have both versions active simultaneously?
    * Some themes actually have The Events Calendar code “baked in”. Might that be the case with your theme?
    * Last but not least, are you using any caching plugins?

    We’d need to resolve this apparent problem of two versions being simultaneously in use before we can solve the WP Router problem (which may very well result from this in any case).

    Can you confirm that you have tried deleting all of our plugins and have then uploaded fresh copies of the latest versions?

    in reply to: Google Calendar Icon in Month View Answered #57304
    Barry
    Member

    Ah ok, yes that definitely didn’t sound like our code at work. Glad you figured it out!

    in reply to: "Event Website" field not present in community add form #57303
    Barry
    Member

    Hi supernaut, I believe you’ve hit on a possible bug here. Please bear with me while I check in with the development team and see if there is anything we might do to workaround this.

    in reply to: Remove tickets email #57302
    Barry
    Member

    Hi overlanderzsg,

    To remove the tickets email can you try adding the following piece of code to your theme’s functions.php file?

    remove_all_actions('wootickets-send-tickets-email');

    And to remove the You’ll receive your tickets in another email message can you also try adding:

    remove_action('woocommerce_email_after_order_table', array(TribeWooTickets::get_instance(), 'add_tickets_msg_to_email'), 10, 2 );

    Does that help?

    Barry
    Member

    This reply is private.

    Barry
    Member

    Hi thesymmetryfirm,

    I took a look at your site and could locate a test event with ticket form (I’ll share the URL privately below since I’m not sure if you want it to be publicly visible) – so it would seem to be in order … in light of that can you clarify if you still need help with this or if the problem is something slightly different?

    Thanks!

    in reply to: Navigation menu disappears on events page. #57299
    Barry
    Member

    OK, would it be possible for you to share the theme with us? If you could make it available as a .zip file that we can download we can take a closer look.

    File sharing services like Droplr and Dropbox – or even just uploading the .zip to your WordPress site and noting the URL – are all good ways of doing this.

Viewing 15 posts - 13,786 through 13,800 (of 17,936 total)