[Barry]

Hi Neil,

I apologize for the delay in us reaching this topic. Did your licenses begin to validate again and do you now have access to and success with imports? Your license key appears to have validated on our end, but if you’re still hitting this please let me know and I’ll investigate further.

Thanks!

[Barry]

Hi, [email protected],

Sorry to hear you’ve hit up against difficulties.

So long as Outlook is providing a feed in a format understood by Event Aggregator (iCal, for example) and assuming the feed is ‘visible’ to users or agents other than users who are logged in to Outlook, then yes this should work.

Can you provide – by private reply if you prefer – a link to one of the source URLs that are proving problematic?

Thanks!

[Barry]

Hi Pete,

Looks like the code needs to do some cleanup work – perhaps by calling wp_reset_postdata() before it returns its output, or else it could potentially be tweaked to avoid the setup_postdata() call.

Are you able to give that a shot/work with the author of the code and see if he or she can adjust accordingly?

Let me know how you get on!

[Barry]

Hi Laura,

Let’s start with this issue:

You cannot upload images via the community event upload form. It always says “File not found”.

My suspicion is that there are file permission issues afoot. If you edit an event – or page or post – via the admin environment, are you able to upload images there (ie, when setting the featured image)?

[Barry]

Thanks for sharing, however I still don’t see the problem.

I setup that code locally (though I removed the taxonomy query to avoid having to set that up for different post types). On triggering an ajax request the query functioned as expected. In my case, the results included a parent page plus both of its children – again, regardless of the status of the “Show only the first instance of each recurring event” setting.

So, while that doesn’t conclusively prove there isn’t a problem it isn’t one I can reproduce based on the information at hand. Also, given this also relates to custom code, I’m sorry to say we may not be able to take this much further.

One last thing that might help, if you’re able to obtain it, is a copy of the generated SQL that is executed (ie, $blogquery->request). If you can share that we might be able to further pin this down.

Thanks!

[Barry]

Hi Scott,

In relation to Event Aggregator import limits: it’s best to think of them as a limit on the number of jobs, rather than a limit on the raw number of imported events, venues or organizers.

theeventscalendar.com/knowledgebase/event-aggregators-import-limits-work

As an example: if you set up an hourly scheduled import, then each time it runs there will be a ‘hit’ against your daily limit – so 24 hits per day. However, if on each occasion many hundreds of events are pulled in from that source, that’s fine: the volume of event data doesn’t count here.

With regards to your specific problem, I don’t think you are exceeding the limit. We did some checks and it looks like – for some reason – your own site hit our server so many times that some safety mechanisms clicked in and (temporarily) stopped responding. However, that may have been a temporary blip and so long as you are using the latest version of The Events Calendar I’d suggest trying again, letting the imports run and see if things go more smoothly from here on out.

Of course, please let me know if the problem persists.

[Barry]

Ahh, I see – so you are importing from Facebook, then you are deleting the event on Facebook. In that situation, the local copy of the event on your WordPress site will not automatically be deleted, I’m afraid.

[Barry]

Ahh, I see!

Well yes one way would be alter the plugin: have it query for all events, ordered by start date, and delete those where the start date is in the past. If you want to explore doing that, feel free (and if you need help, remember there are a bunch of great devs out there who can help).

Alternatively, what are you using to power the sign up process? Could you make a tweak to remove the sign up form on events where the start date is in the past, or something of that order?

[Barry]

OK – it’s probably possible as a customization. There are however quite a few factors to think through here, so I’d hate to give you a half baked solution (and, I should make clear, depending on the ultimate goal we may not be able to provide a snippet or solution for this one).

Assuming today’s date – let’s suppose list view looks like this:

June 2017
---------

Multiday Event A
1 Jun - 20 Jun

Single Day Event A
17 Jun

Single Day Event B
29 Jun

Multiday Event B
29 Jun - 5 Jul

July 2017
---------

Single Event C
4 Jul

Is your plan to transform the order of events to the following?

June 2017
---------

Single Day Event A
17 Jun

Single Day Event B
29 Jun

Multiday Event A
1 Jun - 20 Jun

Multiday Event B
29 Jun - 5 Jul

July 2017
---------

Single Event C
4 Jul

Or something else? I would also caution you that it’s worth thinking about how this might work if you have more than one page of event listings, as this sort of transformation isn’t necessarily easy to apply in a consistent way across them all (but we can certainly get creative on a page-by-page basis).

[Barry]

Gotcha.

Well I’m not completely sure when and where Pagefrog pulls in and utilizes custom post types, but in the case of the ?feed=pagefrog_instant_articles feed you referenced only blog posts appear to be utilized.

Best I can tell by looking at the query in the templates/pagefrog-feed.php file, it isn’t designed to pull in anything else (it uses the QP_Query defaults for post types – that to say, blog posts only) and isn’t written to do anything other than that.

I’m unsure if that’s a bug, an oversight or deliberate – but if you want to see custom post types being rendered in that feed it would probably be best to take this up with the Pagefrog team, I’m afraid.

Good luck!

[Barry]

Ahh, I see!

So you mean a multiday event – one spanning many days, rather than a true set of recurring events (where a chain is generated, with one event for each day of the period).

Can I ask what sort of behaviour you wish to see here? How would you like things to be ordered in such a situation?

[Barry]

Hi Dominik!

Thanks for the question.

If you visit the main events page on our demo site (you may need to click “Show Filters”) you can see our Filter Bar plugin in action, and this happens to supply a time filter.

It’s not quite as precise as perhaps you are seeking but certainly would be a step closer and, as with all our plugins, is built with customizability in mind. If you are or have access to a good WordPress developer you could probably tweak it to add the sort of granularity that you require.

Beyond that, you could of course create a customization achieving your goals without Filter Bar, but either way would certainly be an advanced customization and so the degree of support we can offer is, I’m afraid, on the limited side for this kind of task.

The following knowledgebase article might be a useful resource for you if you decide to explore the custom route without Filter Bar:

theeventscalendar.com/knowledgebase/understanding-the-tribe-events-bar

I hope that helps – and let em know if you have any further questions!

[Barry]

Hi Carly!

That’s an interesting situation.

I have switched on the ‘hide event from listings’ box but that takes it off the calendar and the page which I have set up.

Sounds like we’re halfway towards a solution.

This other page that you created, though – can you tell me more about this: does it use a custom query, or are you embedding a shortcode in here or something of that order?

[Barry]

Hi Aris,

This plugin (it’s in the regular zip format so you can upload it to your site via the Add New Plugin admin screen) should run a task in the background approximately every 24hrs that removes past events.

That’s slightly different to what you specified insofar as it should only remove events where the end date and not just the start date are in the past, but perhaps it will work for you regardless … and of course you are free to tweak it further to fit your needs.

Hope that helps!

[Barry]

Hi Isto,

It’s difficult to say, though we’re not seeing widespread reports of problems.

Is it possible for you to provide a URL for your site and could you share your system information? Guidance on doing so can be found at the following knowledgebase article:

theeventscalendar.com/knowledgebase/sharing-sys-info

It could also be worth running through our regular troubleshooting steps if you haven’t already done so (though I see you indicated having run through these steps when you opened the topic):

theeventscalendar.com/knowledgebase/testing-for-conflicts

Thanks!

[Author]

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