[Barry]

Hi @eastportphotography,

Based on that error message it sounds like you have some custom code in your theme’s functions.php file that relates to WooCommerce Tickets. That being the case, you could potentially hit a problem like this if for instance it tries to access WooCommerce Tickets code – but that code is unavailable, such as if the plugin has been deactivated (which effectively may happen momentarily during an update).

Is that a possibility here?

[Barry]

Hi @itpromotion,

Can you provide any other steps to help us understand how to replicate this? Is it an ongoing problem or does it seem to have been a one-off?

Thanks!

[Barry]

Hi @lancerasmussen,

So just to clarify you have integrated events into your main blog loop and it is there that you wish this change to take effect?

[Barry]

Hi – great question!

If you want to pull your Google Calendar data in to The Events Calendar then you can potentially make use of our CSV Import tool – however you would of course need to be able to extract your Google Calendar data in CSV format, or else export it to an intermediary format and convert it to CSV.

Beyond that, this is not directly support at this time.

Does that answer your question?

[Barry]

Hi Gian,

Can you confirm whereabouts exactly you want to make this change? Within the admin environment for instance it is not currently possible to have the datepicker support the WordPress date/time formats, but we’re certainly open to suggestions and can also guide you through changing date formatting on the frontend (public-facing) views if that helps.

@grahamgardiner: please do feel free to monitor this thread – if you find the advice we give to Gian doesn’t help specifically in your case though we’d ask that you create a new thread of your own to avoid confusion.

Thanks!

[Barry]

Hi @crack00r,

We are normally happy to offer refunds if there is a valid reason to do so, however we would also ask and expect that you take the time to read through our product page and new user primers for the product before you purchase to eliminate the potential for misunderstandings:

• Filter Bar product page
• Filter Bar new user primer

Thanks – and let me know if you have any further questions about this policy 🙂

[Barry]

Hi @crack00r,

Does the Filter works live in Map-Mode?

Yes, it certainly should do – but please let us know if it is not in your case.

…and it should update the map-icons live…

At this time you will have to refresh by using the Submit button – but feel free to post a feature request if you want live update functionality – and that is probably a good avenue also for your suggestions re multiselect buttons and so on.

Remember also that you can change the category list to display as radio buttons (visit Events → Settings → Filters and edit the Event Categories options).

Does that help here?

[Barry]

Hi @elmalak,

I’m sorry you’re hitting problems here.

I can’t see any problem locally using a clean installation and note you tried deactivating all other plugins and reverted to a default, unmodified theme. Can you confirm which theme you reverted to and if this had any impact on the problem, or if it allowed you to isolate the problem to an issue with your theme/another plugin?

Thanks!

[Barry]

Hi Jason,

You could add this snippet to your theme’s functions.php file – it ought to provide at least a starting point for what you are trying to achieve.

Does that help?

[Barry]

Hi LEN,

One person cancels and is refunded. WooCommerce updates the inventory so that 16 are now available for sale, but WooTicket continues to report that 5 of 20 have been sold.

I’m not sure we are experiencing the same thing here.

• I have 100 tickets for an event
• Someone orders 10 of them
• There are now 90 units (tickets) available for sale
• That order is initially accepted but then cancelled and ultimately refunded
• WooCommerce does not add that stock back automatically, so the available inventory remains 90 units
• WooCommerce Tickets continues to show that 10 out of 100 were sold, which is true (10 were indeed sold), but also highlights that those 10 were refunded in the attendee list

Is it possible you have a customization or extension which causes the stock to be added back automatically? Our experience and understanding to date is that with WooCommerce, manual intervention in an order requires manual stock control.

@luvio: great idea – we welcome any and all feature requests over on our UserVoice page. I’m sure you could indeed do this programmatically but it is unfortunately beyond the scope of support we can offer to guide you through this one: if you have further questions, please do post them in a new thread of your own. Thanks!

[Barry]

Hi @jonathanhaswell,

It’s very customizable and basically follows the same pattern as our other plugins: views can be overridden and customized and there are actions and filters aplenty.

In terms of switching away from a dropdown (select element) you can without any further coding work change this to display as radio buttons (visit Events → Settings → Filters and open the Event Category item). Would that work for you?

[Barry]

Hi @golfland,

It’s certainly possible and tribe_get_view() is going to be your friend here – however to make it fully operational you would also need to take care of enqueuing supporting Javascript and CSS files.

For that reason this is very much regarded as an advanced customization and one we’ll primarily have to leave in your hands. It is however a popular feature request and we’d encourage you to add your own voice in support of this over on our UserVoice page.

Does that help, or at least give you a direction you can explore?

[Barry]

Hi @sassysanoe,

Just trying to find out if the latest plugin allows for printing the calendar in color with the Color Coded Add on purchase?

I’m not sure what you are referring to here. Is this a plugin by some other vendor?

It certainly may be you find you need to develop your own stylesheets targeting printers to get smooth results when printing any web pages containing our calendar views – but beyond that there’s not too much we can offer here. That said, please do feel free to post feature requests on our UserVoice page if you want to see improvements in this area – we’re always open to new ideas 🙂

Thanks!

[Barry]

Sorry to hear you are hitting problems, @djconqueso.

Thanks also for trying our standard troubleshooting steps (deactivating all other plugins and switching to a default, unmodified theme) – can you confirm if that had any impact on this? I can’t replicate it locally or on our demo site using Chrome, for instance, even though I can see the problem on your own site.

Thanks!

[Barry]

Hi Andy,

Thanks again for those suggestions – based on which we added tribe_events_before_list_widget and tribe_events_after_list_widget actions (in the context of the list widget of course) and you can see the code for those in TribeEventsListWidget::widget_output().

For some others we felt existing hooks were sufficient, such as tribe_before_get_template_part and tribe_after_get_template_part within tribe_get_template_part() for adding elements before or after the mini calendar widget, for instance (you can detect that the calendar widget is being used by accepting a $template parameter in your callbacks).

Does that clarify things?

[Author]

Posts