[Barry]

Hi Bernhard,

The end-of-day cutoff ought to be respected: is it possible you are seeing the expired event when the widget initially loads (ie before you navigate forwards/backwards a month or click on a specific date)?

If so, that is a bug we have added to our issue tracker and will be addressing as quickly as we can, but seems to relate to events that expired earlier in the day rather than being a problem with end-of-day cutoffs in particular.

 

[Barry]

Hi mending,

How can we change the “Events for week of Monday, March…” heading to something else + insert a short text below this?

So the general pattern of a snippet to change this would be something like this, though of course you would need to adjust it to get the title you want.

Why can’t we place the Events Calendar as a shortcode on a regular page so that we could use all other features of a WP page

It simply hasn’t been built that way and that is an approach that also has some downsides. However, we’re certainly open to feedback and if you want to add your support to any existing requests along these lines, or post a new suggestion of your own, our UserVoice page is the place to go 🙂

Thanks!

[Barry]

Hi!

So if you’re going to be engaging a developer to do this work for you the best thing is probably just to point them to the following resources:

• Themer’s Guide
• Tutorials
• Technical Docs

Though none cover the specific situation you have described there is probably more than enough information to get them started and, though we can’t develop this for you, if there are any specific follow-up questions please do feel free to post them and if we can point you in the right direction we certainly will do so.

Thanks!

[Barry]

Hi – I don’t see a screenshot and am not completely clear about what you are trying to achieve. Is this a new dropdown you wish to add, or are you customizing an existing one? If you could provide a few more details that would be awesome.

[Barry]

Hi!

That is I am afraid not something that is supported directly by our plugins. However, there are a number of post duplicator plugins out there that might provide you with the functionality you need.

We’d also be more than open to any feature requests you might post along these lines.

Thanks!

[Barry]

Hi Andrew,

It’s hard to help without seeing the problem in the context of your site (so we can make ourselves aware of any other CSS rules that are present, etc). Would it be possible for you to share a URL?

[Barry]

Hi Ryan,

WordPress will strip HTML from the event description in order to form the excerpt, unless you hand-craft an excerpt for each event (or at least do so for those events where you need HTML formatting) – just as is the case with regular post excerpts. So that’s one option that’s open to you.

If, alternatively, you want to display the full description then please familiarize yourself with the Themer’s Guide first of all. Basically though you would override the list/single-event.php template and replace:

<?php the_excerpt() ?>

With:

<?php the_content() ?>

Does that help at all?

[Barry]

Hi Saskia,

Thanks for considering our plugins.

As you can imagine there isn’t an actual date attached to that, but is there any way to get this kind off functionality with WooTickets and the Calendar?

In honesty I think WooCommerce Tickets would not be the best fit here, since your products are not “pinned” to events with specific dates, and it may be cleaner and easier to simply use WooCommerce/your ecommerce engine of choice for something like this.

[Barry]

Hi Kevin, thanks for considering our plugins. It sounds like any one of our ticketing plugins (we have ones that integrate with Shopp, WP E-Commerce, WooCommerce and Easy Digital Downloads) would suit here – in which case you would need The Events Calendar, which is free, the appropriate ticketing plugin and the relevant e-commerce engine according to your preferences on that front.

A series of events, which need to be purchased and ticketed independently. E.g. If you attend one event, you pay $40, if you attend two events, $80, etc. Acceptable workaround for me: Just define them as independent non-recurring events.

Defining them as independent non-recurring events is probably the best course of action at this time.

An 8-week class which meets weekly. This needs to be purchased as a group. However, it would be nice to show all 8 events on the calendar. Acceptable workaround: Just define the starting class as one event, and have the details of the other events listed in the calendar.

Yes – that’s exactly the sort of workaround that would work here as tickets that provide access to a series of events in the manner you described is not something that is directly supported.

If you did need recurrence for this event (do not recurring events would also mean purchasing Events Calendar PRO) then you can actually set up a ticket or tickets and they will be available for each recurring instance – and they will all share inventory, etc. However, this is really a side effect of our current implementation and so though it would probably work well in the use case you described it is not something you could depend upon long term.

A free event to which existing customers are invited by email. It would be nice to have them be able to easily register so that we get a headcount. Is it possible to embed RSVP buttons into the email to make it more likely that they would RSVP?

Hmm, well definitely possible – again not directly supported by our ticketing addons and very much something you would need to drive forward as a customization of your own.

Does that answer your questions?

[Barry]

Hi Ben! Thanks for considering us.

In the WordPress admin I want to let my client have Moderator status (not Administrator) and I wanted to know if they’d still be able to access WooTickets with this level of admin?

I’m not sure what capabilities you’ve defined your Moderator role as having (it’s not a standard WordPress role and I don’t think it is one that WooCommerce adds either) so that’s difficult to answer. They would need at least the edit_posts capability, however.

Does this have the ability to share your purchase after a user has made a purchase? Or is that a WooCommerce plugin that I would need to look into?

Sharing via social media channels, do you mean? That isn’t something our plugin facilitates – so yes, either a suitable addon for WooCommerce or else a piece of customization work would be required.

Does that answer your questions?

 

[Barry]

Hi mending: can you clarify if this question is in relation to Filter Bar or is it a general question about week view/something else?

[Barry]

It would certainly be awesome if it was updated/made available via the WordPress plugin directory – but of course it’s great to see members of the community building extensions in any case.

As for WP List Table, its technically not to be used for plugin development: http://codex.wordpress.org/Class_Reference/WP_List_Table. Lots of developers use it but its best practice to use a private class.

That’s right, but pragmatically speaking it seems to be a stable feature of WordPress that’s going nowhere fast and, for the foreseeable future, is likely to continue to serve as the basis of our own admin table implementations.

Regardless of what we choose to do here please note that we’d certainly give appropriate consideration to ensuring continuity of filters if we ever were forced to stop using that class and roll our own: so, all in all, I’d say it’s a pretty safe foundation for you to build on.

From what I can see at a quick check, I could build my own table using the post meta that I have added w/ the those used in Woo Tickets. Then in theory, I may be able to hook in to the event posts and add my new attendees table as a link.

Taking a high level view I don’t see why not, but there are existing avenues you can leverage thanks to WP_List_Table. If you feel uncomfortable with that though then definitely do explore something like you’ve detailed … but please note that this is sufficiently bespoke and complex that it is not something we can assist you with.

Thanks again for posting. I’m not sure there is much else we can offer here on this occasion so I’m inclined to close out the thread unless you have any further questions on this topic?

[Barry]

I have disabled all plugins and the problems still exisits. Do you have a link to your other troubleshooting steps. I have tried several different troubleshooting items before emailing.

Certainly, they are as follows:

• Ensure The Events Calendar and Events Calendar PRO are up-to-date
• Deactivate all other plugins
• With those other plugins deactivated, additionally change your theme to a default and unmodified one – like Twenty Twelve
• Now check to see if the problem still persists

It sounds like you have already run through these steps, pretty much, and have isolated this to issues on the live site. Given that and the sporadic nature of the problem my guess is that certain assets like Javascript and/or CSS files are not loading – are you comfortable using your browser’s development tools/console and can you use that to try and catch any 404 errors that might be coinciding with this problem? What I’m expecting here is that certain scripts the admin environment depends upon are failing to load.

In the case of the missing quick-edit link for instance, a good test (again I appreciate this sort of work isn’t everyone’s cup of tea) could be to look at the source and see if the link is present there. If it is, that would tend to bear out my theory and this may be an underpowered or overburdened hosting environment.

[Barry]

Sorry Brian, unfortunately a glitch in our support tools means if you make a private reply then our own reply is marked private automatically (yet is not visible to non-staff members). Apologies for the inconvenience … let me re-post my previous reply:

Hi Brian, thanks for contacting us.

You could make a change via a snippet like this one, which you could add to your theme’s functions.php file. Does that help here?

[Barry]

OK – well definitely do post this as a feature request if you’d like to see a setting to change the pinmarker image in a future release of Events Calendar PRO – right now though you’d need to implement this as a customization (and it’s really beyond what we can guide you through).

Since I don’t think we’re going to be able to offer much else on this occasion I will go ahead and close this thread – thanks again 🙂

[Author]

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