Barry

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Viewing 15 posts - 4,951 through 4,965 (of 17,936 total)
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  • in reply to: Mapping Additional Fields to CSV Import #923973
    Barry
    Member

    I’d love to help further but what you’re asking is very much a custom development task – added to which modifying core plugin code is not generally the sort of approach we’d recommend.

    Support for additional fields from the CSV importer is something we’re actively looking into, though, so definitely stay tuned for announcements on that front 🙂

    in reply to: Facebook imports wrong time zone #923965
    Barry
    Member

    Absolutely 🙂

    in reply to: Facebook imports wrong time zone #923856
    Barry
    Member

    Given that the plugin imports the location of events, it seems logical that you wouldn’t want to change the time zone to something other than that of the location.

    I do see your point, here.

    To give a little background as to the logic of this, though, suppose your WordPress installation is configured to UTC (perhaps it is primarily UK based) and you import an event taking place at 8pm in UTC-8 (ie, California). If we simply pretend that is actually 8pm UTC then, yes, it will show up in the calendar as taking place at 8pm.

    However, at midnight on the appointed day it will automatically “drop” from the list of upcoming events since, in UTC time, we’ve progressed on to the following day – despite the fact it is still only 4pm in UTC-8 timezones.

    Given that, our adjustment to local/WordPress time does make sense – it’s an attempt to reflect the true event time.

    I hope you’ll consider this in the next release!

    It’s something we’re going to have to give careful consideration to as, with regards to the above scenario, simply turning off the adjustment will not suffice for all users and so some larger changes may be required not only to Facebook Importer but to The Events Calendar itself.

    Not to say we won’t get there – just that I can’t guarantee a single release-cycle turnaround for this.

    Thanks again for your feedback and for making use of our UserVoice channel 🙂

    in reply to: Delete all records because of duplication bug #923784
    Barry
    Member

    Hi! It’s been a while so I’m going to go ahead and close this thread. If we can help with anything else, though, please don’t hesitate to create new threads as needed. Thanks!

    in reply to: Tickets are unable to download… nothing shows up #923781
    Barry
    Member

    Hi! It’s been a while so I’m going to go ahead and close this thread. If we can help with anything else, though, please don’t hesitate to create new threads as needed. Thanks!

    in reply to: Facebook imports wrong time zone #923779
    Barry
    Member

    Hi Kim,

    Please do add your support to this feature request (or even add some additional comments/create a new one if you feel that doesn’t quite cover it).

    Right at this time unfortunately I’m not sure there are any particularly straightforward workarounds here, but we certainly appreciate you aren’t the first person to request something along these lines and will be happy to consider changes in future releases 🙂

    Barry
    Member

    Hi klawlis,

    Great to hear you made the switch 🙂

    Would it be possible in this case to take the XML and import it into any number of popular home office spreadsheet applications? You can then ensure the data is arranged into the correct columns and export it back out as CSV, ready for importing it into The Events Calendar.

    Would that work here?

    in reply to: Inserting image views of events in a page #923747
    Barry
    Member

    Hi Brac,

    No need to post by private reply unless you wish to share confidential information – as keeping things open is a great way for others to benefit from past questions and answers in the future 🙂

    It is indeed a customization task and I was offering up the list widget as one possibility, but you’d need to do the work to take it forward/find an alternative if it won’t work for you. I do have a few thoughts for you, though, based on your last reply:

    That might work but I need to display that widget in the page not the sidebar.

    You could always register a new sidebar area to accommodate this special case or indeed you can use WordPress’s very handy the_widget() template tag to position pretty much any widget – ours included – wherever you want, even outside of a sidebar.

    Also, how would I go about styling it to display horizontally?

    You could do this with a little custom CSS – and we’ve got a great resource in the form of our Themer’s Guide which explains how to set up custom CSS and other things to help with this sort of task.

    Each event generated by the list widget is wrapped up in a div (with a .tribe-mini-calendar-event CSS class) and you could potentially use floats to arrange them horizontally.

    Ideally my question really lies as to whether I can display the upcoming events in a page section as opposed to the events page.

    Definitely possible, either using a widget based approach or indeed there are other avenues.

    Our tribe_get_events() function works in a similar fashion to get_posts() and would let you grab a bunch of upcoming events and display them however you like. There are also third party (and so unsupported here on the forums) solutions like Event Rocket that provide a shortcode which could be useful here.

    I hope that helps – and good luck 🙂

    in reply to: Specific Questions related to theme customization… #923742
    Barry
    Member

    Hi Dave!

    So the easiest way to deal with this is by using a template override (please see our Themer’s Guide for more information on this process).

    Essentially you would override list/single-event.php and the find and modify the following line:

    <?php echo implode( ', ', $venue_details) ; ?>

    Simply remove the comma and replace with a blank space or whatever you prefer – I hope that helps 🙂

    in reply to: Timezone changing in wordpress #922893
    Barry
    Member

    Hi prydonian,

    We’re happy to help but please create a new topic of your own rather than jumping into someone else’s – simply because it does often turn out that a particular problem is subtly different in different cases … and helping two people through different stages of the troubleshooting process can add a lot of confusion.

    If you’d like to create a new topic though that would be great (and, in this case, if you could summarize your position with respect to the same questions I asked Teresa that would be appreciated):

    • What version of Eventbrite Tickets are you using?
    • When the event is created (originally) on Eventbrite, what timezone is it set to?
    • If the timezone is something other that your local WP timezone setting, do you find it is being adjusted appropriately upon being imported? Or is it identical to your local (WP) timezone?
    • If you could outline a real life example, and provide a link to the event in question (both on Eventbrite and on your WP site) that would be awesome – and you can use our private reply facility to do this if you prefer

    Thanks!


    @teresashaver
    : how are you getting on here?

    in reply to: Are these client requests possible with Event Calendar Pro? #922891
    Barry
    Member

    Hi Shirley!

    Let me try to answer each of those questions in turn 🙂

    Ability to cross sell products, ie, books related to event, additional sessions with Rebecca, Individual Reading with Christel

    Potentially, yes: our ticketing addons integrate tightly with a number of different e-commerce plugins and there are definitely avenues to leveraging any cross-selling capabilities that they have.

    Automatically generated registration list to use at an event to check off everyone who shows up. We always have people sign in with their signature, so need to have a signature line

    Our ticketing addons can all generate an attendee list that you can use to check people in – it works electronically but you can also print it out 🙂

    A signature line isn’t included by default, but there are a few ways around this (you could for instance export the actual attendee data and pull it straight into a suitable home office application and add signature lines or anything else you might need there).

    Automated confirmation to go out listing the name of the event, the date and times, location, nearest airport and a link to the hotel so they can make a room reservation, etc…

    The way our ticketing addons work is that as soon as an order is “completed” or “confirmed” a set of tickets are dispatched. Normally this coincides with a receipt being sent by the e-commerce plugin, so that sounds like it will fit your needs.

    Ability to send reminder emails to everyone in an event

    Some e-commerce plugins will allow you to email whomever placed a particular order (WooCommerce and Shopp can both do this, I believe, and the same may be true of EDD and WP E-Commerce but I’d recommend checking with them) – but if that doesn’t fit your needs it’s certainly possible to build up a simple customization to handle this.

    Ability to print out name badges

    This is something you’d need to handle yourself, I’m afraid 🙂

    Ability to register people at the door or over the phone

    Definitely possible.

    Since we support four different e-commerce plugins at this time (WooCommerce, Easy Digital Downloads, WP E-Commerce and Shopp) I’d recommend trying each of those out and seeing which provides the most comfortable workflow for you/your team on this count.

    I think most support the manual creation of orders by admin users.

    Ability to at a glance see how many people are registered for each event (already have this)

    Yes! You can easily review the attendee list on screen, which includes a concise summary at the top.

    Ability to set a maximum number of people and ability to indicate how many spaces are left or ability to tell people the event is selling out and spaces are getting limited

    Absolutely possible: while some of that information doesn’t display by default, our plugins include the tools to make this sort of customization easy.

    Ability to send follow up emails to every participant

    Potentially, yes. As before most e-commerce plugins record and facilitate some level of communication by email with each customer. Do note however that, by default, the email addresses are collected only for the purchaser.

    Automatically provide agendas to each attendee before the event

    You could certainly use the attendee data to email each person who ordered tickets and send them whatever information you like – to automate this would require a further customization or two.

    I think this is exactly what we need just checking on these last details! I’m sure I can custom code whatever is not covered here by TEC Pro.

    Our pleasure.

    Just for the avoidance of any doubt, do note that what we’ve been discussing here largely relates to a combination of The Events Calendar (our free, core plugin) and one of our ticketing addonsEvents Calendar PRO may not actually be required, though it could optionally provide you with a number of extra facilities if you need them.

    Thanks again!

    Barry
    Member

    OK – so which events are actually missing?

    Can you link me directly to one or two of the events that you expect to be present when you visit the URL you just shared, but are actually absent?

    Thanks!

    Barry
    Member

    Hi! It’s been a while so I’m going to go ahead and close this thread. If we can help with anything else, though, please don’t hesitate to create new threads as needed. Thanks!

    in reply to: Events are duplicated after upgrade to 3.8.1 #922483
    Barry
    Member

    Hi! It’s been a while so I’m going to go ahead and close this thread. If we can help with anything else, though, please don’t hesitate to create new threads as needed. Thanks!

    in reply to: Second click of "FIND EVENTS" error #922480
    Barry
    Member

    Hi! It’s been a while so I’m going to go ahead and close this thread. If we can help with anything else, though, please don’t hesitate to create new threads as needed. Thanks!

Viewing 15 posts - 4,951 through 4,965 (of 17,936 total)