[Barry]

Hi Edgar,

I’m sorry you’ve hit up against problems whilst updating.

At this point I don’t think it is worth speculating as to the source of the conflict – instead it would be worthwhile running through our standard troubleshooting steps to determine what’s up, though I do see you indicated having done just that when you opened this support topic.

Can you confirm what the outcome of that testing was or else run through the process now and try to determine where the conflict is?

 

[Barry]

You’re right: there does seem to be a bug in how the queries are handled and, unfortunately it fails to hide those additional recurring event instances if the main page is month, week or day view.

I’ve logged a bug report and we’ll do our best to get this fixed up as quickly as we can (do bear in mind though that any fix might be a couple of releases away).

Thanks for reporting this and for your patience while we investigate and resolve the problem 🙂

[Barry]

Fantastic 🙂

[Barry]

Hi Emmanuelle:

So clearly the cost filter isn’t picking up on those other event costs. I wonder – if you try editing each of them and re-saving them does that fix this?

If not I’d love to get a better look at the problem. Would it be possible to get a database dump? Tools such as Duplicator can assist with this, as can phpMyAdmin and other commonly available apps.

(If that’s possible, please upload the dump file to a service like Dropbox or even to your own website and simply share the link as a private reply.)

Thanks so much for your continued patience while we work through this 🙂

[Barry]

If there’s anything else we can help with please just let us know in a new thread – thanks for your interest!

[Barry]

It would be possible as a customization – but obviously that would hinge on there only ever being one event on any given day. You could certainly explore our Themer’s Guide if you want to give building such a customization a shot.

Alternatively, how about setting the widget to display just 1 event? Then if a visitor clicks on a particular day they can preview which event is taking place and either select a different day or click through, according to their preference? That way no code-level tweaks would be required 🙂

[Barry]

Hi cgarwriter,

It certainly was not and is not our intention to ignore you.

It’s quite possible something went wrong during our recent migration, though, and I can only apologize if that was the case: it doesn’t however look like all your posts were deleted – I can see a list of them here though if one or two have vanished that is both worriesome and I can appreciate it would be frustrating for you.

I read that I am supposed to add some sort of Get tribe command somewhere in order to have the events show in the order a normal calendar would list it. What I am looking for is how to make the events show in date order.

Perhaps because I’m missing the context of your previous post I’m not fully understanding the problem – when I visit the upcoming events page (at the URL you provided when you opened this thread) the events do indeed appear to be displaying in the order you have detailed.

Can you provide a little more background information or a few details to give me a sense of where this problem is occurring and how I might replicate it?

Thanks!

[Barry]

Hi wranne,

Could you try changing that same snippet, replacing this line:

add_action( 'admin_init', 'tribe_remove_activation_page', 1 );

With these two lines instead:

remove_action( '_network_admin_menu', 'tribe_remove_activation_page', 20 );
remove_action( '_admin_menu', 'tribe_remove_activation_page', 20 );

The rest of the snippet can stay as it is. Does that work for you?

[Barry]

That’s pretty puzzling.

You indicated having already run through our standard troubleshooting/conflict testing steps: just for the avoidance of any doubt, can you confirm that those did not allow you to identify any problems resulting from other plugins or your theme?

Thanks!

[Barry]

If you’d like to email us – pro (at) tri (dot) be – we can certainly provide you with a list of potentially suitable freelancers/independent development shops who may be able to assist 🙂

It looks like that request has been around for a while now…any kind of ETA on that? I need this live by mid-January.

I’m afraid I cannot offer up an ETA and realistically I wouldn’t suggest relying on this functionality shipping by mid-Janaury (though it’s not impossible). Please do drop us an email though and we’ll happily furnish you with that list.

Since there isn’t too much more we can offer up on this occasion I’ll go ahead and close this thread – but please don’t hesitate to create new threads as needed for any other issues that might crop up 🙂

Thanks again!

[Barry]

Hi there Nancy!

Brian’s out today so I thought I’d pop in and see if I could help 🙂

So if I’m understanding the problem correctly it is that if you click on a particular date in the mini calendar grid – even where it contains events – nothing happens. Is that correct?

If so it actually looks like you may actually be experiencing the expected behaviour: my guess is that you have set the number of events to show widget setting to zero (so clicking on a day that contains events will not cause those same events to be listed below the widget) and you additionally seem to have disabled day view (so it can’t link visitors to that day’s events, either).

Would that explain things and could you either increase the number of events to show setting or else enable day view?

[Barry]

Hi tsunamie,

I’m sorry to hear you are experiencing difficulties.

So can you confirm that these events are indeed published and could you also link me to the single event page for one of them (if that page is visible)?

I wonder also if you could try running through our standard troubleshooting/conflict test steps to see if something else is impacting here.

Let me know how you get on 🙂

[Barry]

OK – well one pretty easy way to remove those is to override the modules/bar.php template (complete steps for setting up template overrides – which is a safe way of customizing things – can be found in our Themer’s Guide).

This particular template is responsible for displaying the “Tribe Bar” which is the set of search filters I think you are describing. All you would need to do, then, to make these appear on some pages but not others is add an appropriate conditional statement near the top of your custom version, something like:

if ( ! is_home() ) return;

Of course the above may not be a perfect fit for your needs but it gives the basic idea: you can find out more about forming these kinds of conditional statements by reading through the WordPress Codex.

I don’t think there’s too much more we can do to assist on this one, but if you have any further questions about other topics please don’t hesitate to create a new thread and one of the team will be only too happy to help.

Thanks – and good luck 🙂

[Barry]

Hi!

WooCommerce Tickets pulls The Events Calendar and WooCommerce together but deliberately avoids interfering in the payment/checkout process – this is WooCommerce territory and it’s what they know, so we leave that side of things to them 🙂

This is also great because it means that even if WooCommerce doesn’t “natively” support something like taking deposits there is a good chance you can install one of their many addons to take care of this.

So, in summary, while taking deposits is quite deliberately not the sort of thing WooCommerce Tickets can help you with it could certainly be worth checking in with the WooCommerce team to ask if they have any tips, tricks or addon suggestions for you 🙂

 

[Barry]

Hi there Stephen,

The first thing I’d like to highlight just in case you haven’t seen it is our Themer’s Guide which covers a lot of the basics in terms of customizing the plugin and does a good job in laying the groundwork for more advanced tweaks.

Can you example how I have the calendar page, with filters, as the home page.

I’m afraid that right now placing the main events page on the home page of your blog is not supported out of the box – so it’s something you’d need to take forward via some custom development work or by using a suitable third party plugin.

I would also like another page with the list of events without a filters.

It doesn’t look like you have purchased Filter Bar so I’d just like to clarify what you mean here: on this other page do you want a regular events view (which one?) but without the grey bar at the top which allows them to specify the date and any search terms, and so on?

 

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