WooTickets

[Sheila]

I have WooCommerce in use on two client sites and The Events Calendar on a few sites. But I’ve never needed to integrate them. Before I spring for WooTickets I need to be sure the work flow the client wants will be possible.

I haven’t read all the docs yet so forgive me if this should all be obvious.

Does each event get added to both the EC and WC? Will we be able to collect any info we want on registration on a custom form? Will we be able to take deposits and then remind of balance due? Can we setup an attachment to the confirmation email? How about sending a reminder prior to the event? Can all attendees be automatically added to a MailChimp list for additional followup or is there a built in way to do followups? If a workshop is FULL is there a way to have folks added to a waiting list? Client offers same workshop and price with multiple dates. So would that be able to be setup with one registration and the customer chooses the date from a drop-down? I assume this works with Standard PayPal?

Is there a quick overview of the steps? What I found seemed like a LOT to read initially. Thanks.

[Kelly]

Hi, Sheila. Thanks for your interest in WooCommerce Tickets.

The WooCommerce Tickets Add-on, in a nutshell, allows you to configure a WooCommerce product for any of your The Events Calendar events. Whatever functionality is available in the WooCommerce plugin, or any additional add-ons or plugins you have configured to work with WC, that functionality should be able to work with WooCommerce Tickets.

Here’s a screenshot of the Ticket creation screen on the TEC Event page: http://d.pr/i/PP5v That should give you an idea of the options that are available to you when creating the ticket. You can have multiple tickets for any event, and they are created as separate products in the WooCommerce Products list. It follows that each ticket needs to be separately added to the cart and the checkout is not separate from the rest of the standard WooCommerce interface, so whatever payment options are available in general will be available for WooCommerce tickets.

As far as a waiting list goes, we have considered adding that to WooCommerce Tickets, but it is not implemented at present.

In general, I would say that our add-on is a simpler solution than the workflow you present. It sounds like what you’re looking for is more a full-fledged event management system, whereas WooCommerce Tickets is designed as a simple ticketing solution. WooCommerce Tickets could be an asset as part of a suite of add-ons, but out of the box, it’s not capable of all you describe above.

Please let us know if there’s anything we can clarify to help you make your decision. Thanks!

[Sheila]

Kelly, thanks so much. So it sounds like I could have 3 product buttons for a single event: deposit, balance or pay in full?
And if I need to create a form to collect more info how could I integrate that?

[Sheila]

And I just saw your response to someone else about multi-day events and that makes me think… would this work for one event that has multiple dates throughout the year? The visitor could choose the date they’re registering for?

[Kelly]

Hi, Sheila. You could definitely have three tickets for an individual event.

We don’t offer any additional data collection for the tickets, but I believe that there are third-party developers that have a solution for that.

We don’t offer tickets with multiple day options. Each event’s tickets are distinct and only linked to that event, so that would be a customization you would need to create on your own.

Hope that helps!

[kevinp]

Hi Sheila or Kelly,

I would like to follow up on the idea of defining defining tickets to take a deposit.

Let’s say that an event is $500 and the deposit is $50
So we define:
Ticket – full cost: $500
Ticket – deposit: $50

The customer can select the deposit option and pay the $50.

Then how can we collect the remaining $450? Create a manual order for a product that costs $450 and generate a Customer Invoice?

[Barry]

Hi!

WooCommerce Tickets pulls The Events Calendar and WooCommerce together but deliberately avoids interfering in the payment/checkout process – this is WooCommerce territory and it’s what they know, so we leave that side of things to them 🙂

This is also great because it means that even if WooCommerce doesn’t “natively” support something like taking deposits there is a good chance you can install one of their many addons to take care of this.

So, in summary, while taking deposits is quite deliberately not the sort of thing WooCommerce Tickets can help you with it could certainly be worth checking in with the WooCommerce team to ask if they have any tips, tricks or addon suggestions for you 🙂

 

[Barry]

If there’s anything else we can help with please just let us know in a new thread – thanks for your interest!

[Author]

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