[Barry]

Hi urbanexcursions,

I’m sorry but technical support is delivered here on the forums – we do not offer in-person voice or video based support.

At this point I would also highlight that, while we of course we are happy to point you in the right direction wherever we can, customization and integration issues are typically out of scope.

If this is indeed a problem that only occurs with the particular custom setup you are using (as opposed to being a more general issue we can easily replicate ourselves) that tends to be the sort of thing where it makes most sense to go back to the implementing designer/developer or, if you have lost contact with them, some other suitably skilled person.

However, I’m not sure if we’ve established that yet and so I’d definitely encourage you (or your developers) to run through the steps I suggested previously – establishing a test site, especially for a typical WordPress developer, is something that shouldn’t take very long and this offers an excellent change of pinning down the source of the conflict.

Last but not least, while we can’t commit to replying any more frequently than within 24hrs of your last reply (and then only within the working week), as you’ve hopefully discovered in the course of this exchange we do try and regularly manage to exceed that goal, so you hopefully will not have too many multi-day gaps between responses.

Let me know how you get on 🙂

[Barry]

My pleasure 🙂

[Barry]

Awesome!

In that case I’ll close this topic, but if any other issues crop up please don’t hesitate to create new topics as needed and one of the team will be only too happy to help.

[Barry]

We’d be open to considering that and I’ll log an issue to ensure we don’t forget to evaluate this – perhaps in the meantime you could use a conversion utility? I believe we link to one from the CSV import admin screen.

Would that help in the interim?

[Barry]

Filter Bar will indeed work without Events Calendar PRO – though, like PRO, it also requires and depends upon The Events Calendar 🙂

[Barry]

Hi Gilbert,

You could try adding some rules along these lines:

#tribe_events_filters_wrapper h3.tribe-events-filters-group-heading {
	color:     green !important;
	font-size: 30px  !important;
}

While I realize those !important modifiers would ideally be omitted this should form an effective way to implement basic changes.

Does that help?

[Barry]

Could you give me an example of one of the events you are trying to import – and could you also share your system information (you should find this within the Events → Help screen)?

[Barry]

Carl: at least initially I find there is no problem importing events via the latest release of Facebook Importer – can I ask you to further confirm that you followed our complete troubleshooting steps but did not uncover any conflicts?

[Barry]

Hi Carl,

I apologize for the difficulties.

Give me a moment to run a few tests and I’ll get back to you. In the meantime, just to avoid any confusion, when you state the you updated the pro version do you mean you have additionally updated Events Calendar PRO (in addition to Facebook Importer)?

[Barry]

Hi Barry,

Though that is not the current behaviour I do agree it makes sense and would improve consistency. With that in mind, I’ve logged a report and we’ll look at making this change in a future release.

Thanks for highlighting this 🙂

[Barry]

Hi Andreas,

This isn’t possible “out of the box”, I’m afraid, but there are some options if you are open to the prospect of a creative solution and a little customization work 🙂

First is that you can use our widgets to embed event information, complete with functional ajax-based navigation, in any sidebar area (or even outside of a sidebar – see this Codex entry). In their default configuration they may not include all of the information you seek to display – but remember that, like any other event view, the output of our widgets is fully customizable!

There are also third party plugins (not supported here) which may help, like this one which has an option to make your main events page appear on the front page of your blog. This effectively flips the problem on its head – instead of worrying about injecting the event view you would need to add all the other stuff – blog posts, etc – back in.

That may or may not work for you but, again, it’s an option you can explore here 🙂

Good luck!

[Barry]

Hi Dave,

This would indeed be a fairly tricky customization (though not an impossible one!) and I don’t think I recall anyone else asking about this, which may explain why you didn’t find much when you searched.

Our Themer’s Guide is certainly worth reading through if you haven’t already done so as it covers the basics of safely customizing the calendar.

That said, you’d certainly need to go beyond what the Themer’s Guide covers and would need a good working knowledge of JS and CSS to accomplish this, largely to get over issues like our own plugin’s expectation that the selector will live in the Tribe Bar (since it sets up “listeners” for events taking place in the bar area).

You are also welcome to suggest changes to this behaviour or request new tutorials to guide users like yourself through this kind of change over on our UserVoice page, though simply because we haven’t had many questions about this sort of change (that I’m aware of) I’m not sure how quickly we might deliver on such a request.

Thanks again!

[Barry]

Hi Ryan,

We’d love to help further but I’m afraid we don’t deliver technical support here in the pre-sales forum.

While I don’t know off the top of my head if this is possible (I assume there is some mechanism for doing so, but I’d need to gather more information first of all) it would be best if you could login – you can reset your password here if you need to – and post in our WooCommerce Tickets forum.

When you do this please include further details of your payment gateway and where you obtained the payment gateway addon from (whether that is WooThemes or some other vendor – unless of course it is one of the gateways supported by WooCommerce “out of the box”).

Thanks!

[Barry]

Hi Ross,

It does indeed seem to be a strange styling choice made by your theme, however if you setup a custom tribe-events.css stylesheet (it would live in themes/YOUR_THEME/tribe-events/tribe-events.css – see here for further details on setting this up) you could add:

table.tribe-events-tickets { word-break: normal }

This ought to fix the problem without impacting on your theme’s styling of other elements on the site.

I hope that helps – and let me know how you get on!

[Barry]

Hi Ian,

Only that if the dynamic price is somehow set up and shown to customers within the standard WooCommerce single product page, we have a well established snippet of code that lets ticketing customers access this (and so benefit from any customizations targeting that page).

Perhaps that would help here?

[Author]

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