Since the Update

[replicka]

Hello,
I have recently updated my plug in for the Pro Version and now it won’t let me import Facebook events manually or take them from my Facebook on a daily basis. Did the API or something change my site?

I am confused.

[email protected]

[Barry]

Hi Carl,

I apologize for the difficulties.

Give me a moment to run a few tests and I’ll get back to you. In the meantime, just to avoid any confusion, when you state the you updated the pro version do you mean you have additionally updated Events Calendar PRO (in addition to Facebook Importer)?

[replicka]

Sorry for confusion, I updated the plug ins to the latest versions in WordPress.

[replicka]

When I try to force a manual Facebook Import, it says it does not exist.

[Barry]

Carl: at least initially I find there is no problem importing events via the latest release of Facebook Importer – can I ask you to further confirm that you followed our complete troubleshooting steps but did not uncover any conflicts?

[Barry]

Could you give me an example of one of the events you are trying to import – and could you also share your system information (you should find this within the Events → Help screen)?

[replicka]

This reply is private.

[Barry]

Hi Carl,

I’m not too sure what you mean – but I see you marked this as resolved so I’m guessing there’s no further problem.

If this is something that might trip other users up though I’d love to hear more in case there’s anything we can do differently?

[Barry]

Hi!

It’s been a while so I’m going to go ahead and close this topic.

• Need help with anything else? Go right ahead and post a new topic, one of the team will be only too happy to help
• Still need help with this issue and need to re-open it? Again, please simply create a new topic and link to this one to provide the team with some context

Thanks!

[Author]

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