Passing ticket information to payment gateway

[Ryan Cummins]

Hi,

We have already purchased events std/pro and woocommerce tickets, one of the requirements our payment gateway has imposed (we have only just been informed) is that we send through the event information (date/time) with the ticket product.

Unfortunately this doesn’t appear to be happening and the information is limited to the digital product information only.

Can you please confirm if this is possible or not?

Many thanks

[Barry]

Hi Ryan,

We’d love to help further but I’m afraid we don’t deliver technical support here in the pre-sales forum.

While I don’t know off the top of my head if this is possible (I assume there is some mechanism for doing so, but I’d need to gather more information first of all) it would be best if you could login – you can reset your password here if you need to – and post in our WooCommerce Tickets forum.

When you do this please include further details of your payment gateway and where you obtained the payment gateway addon from (whether that is WooThemes or some other vendor – unless of course it is one of the gateways supported by WooCommerce “out of the box”).

Thanks!

[Barry]

Hi!

It’s been a while so I’m going to go ahead and close this topic.

• Need help with anything else? Go right ahead and post a new topic, one of the team will be only too happy to help
• Still need help with this issue and need to re-open it? Again, please simply create a new topic and link to this one to provide the team with some context

Thanks!

[Author]

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