[Andras]

Hi Charles,

Thanks for reaching out. I will try to help you with this one.

In order to do that I need to ask you to do couple of things:

1. Can you please send me your system information? Here is a guide on how you can do that.
2. Can you do a test for plugin and / or theme conflicts? For that you can use this description.
3. Are you using the default (built-in) mail sending option of WordPress or are you using a plugin like WP smpt mail? (You might want to give that a try.)
4. Are other email functions working fine? I.e. when a new user registers is the admin receiving a mail?

Let me know.

Cheers,
Andras

[Andras]

This reply is private.

[Andras]

Szia Gábor!

Ha jól értem, akkor amikor csak a Modern Tribe pluginek futottak meg a WooCommerce, és a 2016-os témát használtad, akkor minden rendben volt.

És amikor átkapcsoltad a témát az általad használtra, akkor jött elő a probléma. Jól értem?

Ha ez így van, akkor a téma okoz valami gubancot. Sajnos ez nem a mi területünk, de körbekérdezek, hogy valaki találkozott-e már evvel a problémával és hogy van-e valami megoldás.

Addig is egy másik lehetőség, hogy felveszed a kapcsolatot a téma készítőjével, és jelzed neki a problémát. Valószínűleg ez másnál is előfordul, tehát neki is édeke ezt kijavítani.

(Még annyit le tudsz tesztelni, hogy “normális” WooCommerce termékekkel is előfordul-e ez a hiba. Ez egy extra info lenne a téma készítőjének szerintem.)

Üdv,
András

[Andras]

Hello Amber,

I’m sorry your question got stuck in limbo. Let me try to help you here.

Could you update your Modern Tribe plugins to their latest versions and check if you are still experiencing the problem you described?

Thanks,
Andras

[Andras]

Hi again Chris,

I reached out to my colleagues and got a fast response. Try this snippet, just copy-paste this code in your functions.php file (Appearance > Editor > choose functions.php on the right side):


/*
* In month view the month with the first upcoming event is shown
*/
add_action( 'tribe_events_pre_get_posts', 'fast_forward_month_view' );
function fast_forward_month_view( $query ) {
// Don't interfere with other month views (like mini-cal)
if ( ! $query->is_main_query() ) return;
// Don't interfere outside of month view
if ( 'month' !== $query->get( 'eventDisplay' ) ) return;

// Get the first upcoming event (bail if there is none)
$upcoming = tribe_get_events( array( 'posts_per_page' => 1, 'eventDisplay' => 'list' ) );
if ( empty( $upcoming ) ) return;

// Set month view to the first upcoming event
if ( ! $query->get( 'eventDate' ) ) $query->set( 'eventDate', $upcoming[0]->EventStartDate );
}


Share the results with me.

Cheers,
Andras

[Andras]

Hi Chris,

Thanks for going PRO and reaching out!

It is possible to change the default view of the calendar, however it influences all views, not only the month view.

Check out this knowledgebase article for the details.

Let me know if this is of any use or if you need some more help.

Cheers,
Andras

[Andras]

Hi Jack,

Sorry you are having issues. Let me try to help you out here.

Can you send me a link to the site where you are experiencing the problem? I would like to take a look at it.

Please, also submit your system information based on our guide here.

Is there any specific reason you are keeping WordPress and the plugins not updated to the latest version? The issue might have been solved already.

Cheers,
Andras

[Andras]

Hello Nancy,

I’m super happy I could help you! 🙂

Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

Cheers,
Andras

[Andras]

Hello again Lee,

Thanks for sharing the extra info! We’ve actually got a logged bug with the issue you described and our developers are hard at work fixing it. I’ve attached this thread for them to reference and have bumped up the priority so we can check it out for an upcoming release. I don’t have an exact date for when that is, but we do have an aggressive release schedule and try to release new versions twice a month.

Keep your eyes peeled to your wp-admin and theeventscalendar.com/blog for maintenance release info.

Sorry I don’t have a solution for you right now, but rest assured it is on it’s way!

And, of course, I will leave this thread open for now and follow up with you here when I know more.

Cheers,
Andras

[Andras]

Hi David,

I’m sorry this is taking so long to solve, but I’m going to help you get this fixed.

There was an error in the code I shared with you which I was not aware of. I apologize. Please remove the code I shared with you before, and instead add this:


function del_deleted_events () {
$posts = get_posts( array( 'post_type'=>'deleted_event', "posts_per_page" => 50, 'post_status' => 'trash', ) );
if (!empty($posts)) {
foreach ($posts as $post) {
wp_delete_post( $post->ID, true);
}
echo '<p style="background-color:yellow;z-index:1;text-align:right;">50 deleted events removed, refresh again.</p>';
} else {
echo '<p style="background-color:yellow;z-index:1;text-align:right;">Done deleting!</p>';
}
}
add_action( 'admin_init', 'del_deleted_events' );


Now whenever you visit an admin page, 50 deleted events will be deleted. You will see a message accordingly at the top.

When all are removed you will see the “Done deleting!” message. After this please try importing again.

Again, I’m sorry this is taking so long and requiring you to do so much extra work.

Let me know if this helps solve your issue.

Cheers,
Andras

[Andras]

Hi Nancy,

I’m sorry you are having this problem, let me try to help you with that.

The slug setting only changes the link that you see in the address bar of your browser. It doesn’t influence the page title.

To change the page title you either need to have a modified template file or you need to add some code (a snippet) to your functions.php file. I have a hunch that one of these is the case.

In our knowledge base there is a detailed article on how to change the page title.

https://theeventscalendar.com/knowledgebase/altering-or-removing-titles-on-calendar-views/

Please check it and let me know if this helps in any way.

Cheers,
Andras

[Andras]

Szia Gábor!

Ez tényleg egy elég bosszantó hiba! Megpróbálok segíteni megoldani.

Leteszteltem egy helyi környezetben az alap pluginekkel, de nem sikerült reprodukálnom a hibát. Könnyen lehet, hogy egy plugin-konfliktus okozza ezt, esetleg az alkalmazott téma.

Megtennéd, hogy leteszteled a plugineket, hogy kizárjuk a konfliktusokat? Ha egy alapértelmezett témával (pl. twentyfourteen), és csak a Modern Tribe pluginekkel is jelentkezik ez a probléma, akkor homok került a gépbe.

Itt egy részletes leírás ahhoz, hogyan tudod letesztelni a plugin-konfliktusokat.

https://theeventscalendar.com/knowledgebase/testing-for-conflicts/

Ha kész, jelezz vissza, hogy mi lett az eredmény.

Üdv,
András

[Andras]

Hello again,

You should paste the code after the opening <?php tag in your functions.php, and make sure there is only one opening <?php tag in the file.

Your old events should be deleted and removed from the trash. Then the above code will delete the entries from the database.

You can find a bit more on this in the following thread, where we posted this solution as well, and that worked for the customer.

https://theeventscalendar.com/support/forums/topic/cant-re-import-same-events-from-ical-feed-after-importing-and-deleting-them/

Please let me know if this worked.

Cheers,
Andras

[Andras]

Hallo Dominik,

Thanks for sharing the info!

I did some digging and this sounds like a pretty similar issue to another recent one.

Basically how the plugins works is once you import an event via iCal importer and then delete it the system stores a “note” so that deleted events are not re-imported (as this would be the desired behavior for most cases and for automatic imports as well).

We posted a solution which worked for that customer. You can find it here:

https://theeventscalendar.com/support/forums/topic/cant-re-import-same-events-from-ical-feed-after-importing-and-deleting-them/

Please check and try if it solves your problem, and let me know.

Cheers,
Andras

[Andras]

Hi David,

The public access to that snippet must have been removed. So let me paste it in here for you.

<?php
/*
* Deletes the saved copy of "deleted" events generated by iCal Importer
* This allows you to re-import events. The script deletes 50 instances per page load
*/
$posts = get_posts( array( 'numberposts' => 50, 'post_type' =>'deleted_event') );
if (!empty($posts)) {
foreach ($posts as $post) {
wp_delete_post( $post->ID, true);
}
} else {
echo 'Done deleting!';
}


Copy-paste this in your themes (child-themes) functions.php file.

Let me know if this helps solve your issue.

Cheers,
Andras

[Author]

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