[Andras]

Hi stagetech,

Thanks for reaching out! The fix is already being worked on.

I have added your thread to the bug ticket, which is now high priority, so a fix should be coming soon. However, I cannot commit to any dates. (High priority usually means the next or second next release.)

I will close this thread for now. You’ll still be notified here about the progress.

If you have any further questions, please don’t hesitate to open a new thread.

Cheers,
Andras

[Andras]

Hi sciotomile,

Although we don’t do deep support with customizations, let me try to give you a starting boost.

You could absolutely use the custom fields for this. You can use the following line to get the value of a custom field named custom_image:
$custimg = get_post_meta( get_the_ID(), 'custom_image', true);
And where you are printing out the thumbnail you change:
echo '

';
 

You might need to add a class to the img so you can format the image behavior easier with css.

Let me know if this helps you!

Cheers,
Andras

[Andras]

Hello Margaret,

Thanks for using Events Calendar PRO! Let me try to help you solve your problem.

Could you please provide an address where I could look at the issue?

This could also be due to a conflict with a custom theme or a plugin. I can see you already did a test with deacitvating all the plugins. Can you confirm that the problem still existed when only the Modern Tribe plugins were active?

Could you please also run a test with a default theme like twentyfourteen or twentyfifteen and check whether the problem still exists?

Cheers,
Andras

[Andras]

Hey Lee,

Happy to help you out here. As for your question, you missed reading the readme file of that plugin. 🙂

No worries though! You need to enable that email here: WooCommerce >Settings > Email > Event Organizer Email

And of course you can adjust some settings there as well.

Let me know if this helps!

Cheers,
Andras

[Andras]

Hi Lee,

Thanks for the sysinfo!

Meanwhile I tested what you mentioned and I didn’t manage to reproduce the error.

This could be caused by a conflicting plugin or a theme. I would like to ask you to check if there are any conflicts based on this guide and confirm it back to me.

Cheers,
Andras

 

[Andras]

Hello Lee,

Thanks for sharing the images and the video. This is indeed strange behavior. I will try to help you solve this mystery. 🙂

For this, could you please share with me a full system information? Here is a guide on how to do that.

Thanks and cheers,
Andras

[Andras]

Hi Dominik,

I’m sorry you are experiencing this problem, this is indeed unfortunate.

I will start looking into the issue. Meanwhile, to help me further I would like to ask you to submit your system information, based on this article.

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

 

Also, did you try to check for any plugin conflicts? Here is a guide for that as well.

Cheers,
Andras

[Andras]

Hey Eric,

I’m glad I could help!

I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

Cheers and have a great weekend!

Andras

[Andras]

Hello again Thomas,

I looked around and it looks like this is a small bug. I will file an internal ticket for this so it gets solved, however, I cannot commit to any date.

I am going to close this ticket to new replies, but the issue is still open and we will update this ticket once we release a fix.

If you have any new questions or issues don’t hesitate to create a new ticket.

Cheers,
Andras

[Andras]

Hi Thomas,

That indeed is unfortunate, if you are an admin it shouldn’t be like that.

In order to be able to help you, could you please provide your system information? Here’s how to do that.

Also, can you confirm that you did the conflict testing based on our guide?

Thanks and cheers,
Andras

[Andras]

Hi Eric,

Thanks for using our plugins! Let me try to help you with this one.

I have couple of options in mind how you could solve this:

1. Check in your theme’s settings whether you can switch off the sidebars for the blog. (That’s only a good solution if you also do not want the sidebars on your blog page.)
2. You could customize the template files of The Events Calendar to exclude the sidebars. Here’s our themer’s guide and a template overiew to help you in that.
3. You could use a plugin like Widget Logic to define what widgets are shown on what page.
4. You can do some CSS tweaking in your themes (child themes) style.css file to simply hide the 2 sidebars. Below is a sample:


.post-type-archive-tribe_events #content-wrapper aside { display: none; }
.post-type-archive-tribe_events #left-content-wrapper, .post-type-archive-tribe_events #left-content-wrapper #content { width: 100%; }


The fastest is copying the CSS code in your style.css file, but it is the least elegant. 🙂 But it works.

Let me know if this helps!

Cheers,
Andras

[Andras]

Hi Sean,

I’m sorry you have a problem with the datepicker. Let me try to help you.

Unfortunately I cannot get to your site, it shows Maintenance mode. Can you make it accessible for me?

Meanwhile please provide me also your system information, here’s a guide how to do that. https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Also, this might be caused by a conflicting plugin or theme. Can you please follow our testing for conflicts guide: https://theeventscalendar.com/knowledgebase/testing-for-conflicts/

Let’s see if that can narrow down the cause of this.

Cheers,
Andras

[Andras]

Hi Thomas,

Thanks for reaching out!

Indeed that is an unexpected behavior. On my test site if I add a ticket to the basket, then it goes to the cart. However, if I add a WooCommerce product, then it stays on the product page as expected. Could you please test this and confirm it back to me? (With the mentioned WooCommerce setting off.)

Meanwhile I will try to see if a solution for this exists or we need to make an adjustment.

Thanks and cheers,
Andras

[Andras]

Hi David,

Sorry for having a problem and thanks for reaching out.

Can you specify which link asks you to log in? I might be able to help you with that.

Cheers,
Andras

[Andras]

Hi Andres,

I’m very happy I could help you out with this. 🙂

I checked your spilling problem. That is quite easy, doesn’t actually require a fix…

The spilling only occurs because you have a very long string without and break / space in it, so it is rendered in one line. If you will put in normal text that has words and spaces, then the description will render just fine and there will be no spilling. 🙂

(For dummy text I recommend the website http://www.lipsum.com/ that can generate you as much naturally spaced dummy text as you want.)

I hope this solves everything. 🙂 Please, get back to me if all is OK, so I can close this ticket.

And if you encounter anything else you need help with, then feel free to open a new thread.

Cheers,
Andras

PS: Go Divi! 🙂

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