[Andras]

Hi Eric,

Yes, the buyer is supposed to receive a separate email with the ticket details and QR code. When this email is sent depends on the settings you have under Events > Settings > Tickets > WooCommerce Support section and looks like this: https://cloudup.com/cGgna8LEy0M

If the “When should tickets be emailed to customers?” is only set for “Completed”, then your order under WooCommerce > Orders has to be marked completed first.

Check how you have these settings and whether your order is marked completed. We’ve seen that in some cases after a PayPal payment the order doesn’t automatically become completed regardless of the settings.

Cheers,
Andras

[Andras]

Hello Alix,

I’m really sorry, it looks like your post went below the radar. Let me help you with your questions.

Let’s go one by one:

 

Évènements À Partir De (Events From) but It suppose to be Évènements à partir de with only caps at the begining of the first word.

This can be easily fixed with a bit of CSS. Copy the below to your theme’s style.css file under Appearance > Editor > choose style.css on the right (that should be the default):

.label-tribe-bar-date {
text-transform: unset !important;
}

The button : Trouver Les Événement (Find Events) is suppose to be Trouver un événement

This is a bit more tricky because the “Événement” part is inserted from the translation of “Event” which is used on several places and is capital.

To change “Les” to “un” you will need to change the translation itself.

Here are 2 posts to give you some background on how translations work.

Translating The Events Calendar

https://theeventscalendar.com/knowledgebase/adding-or-updating-a-translation/

 

For that specific string you will need to open the following file with either a software like PoEdit or with the Loco Translate plugin:

wp-content\plugins\the-events-calendar\lang\the-events-calendar-fr_FR.po

Then look for the string “Find %s” and change the translation to “Trouver un événement”.

Save and upload the .po and .mo files to wp-content/languages/plugins folder.

 

Keyword : I need Mot-clé in french

You should be able to find this string in the same file.

 

Next Events >> : I have Evénements >> suivant (With¨>>¨in the middle) Suppose to be Evénements suivant >>

This is quite tricky and will require a template override. (Please check our Themer’s guide before continuing to get a picture on this.)

1. Copy this file:

wp-content\plugins\the-events-calendar\src\views\list\nav.php

to this folder:

wp-content\themes\{your-theme}\tribe-events\list\nav.php

and open it for editing.

2. This is line 34:

            <a href="<?php echo esc_url( tribe_get_listview_next_link() ); ?>" rel="next"><?php printf( esc_html__( 'Next %s', 'the-events-calendar' ), $events_label_plural . ' <span>&raquo;</span>' ); ?></a>

Change it to this:

            <a href="<?php echo esc_url( tribe_get_listview_next_link() ); ?>" rel="next"><?php printf( esc_html__( 'Next %s', 'the-events-calendar' ), $events_label_plural ); ?></a>

3. Open your language file (same as above and look for this string:

Next %s

4. As a translation write in

Événements suivants »

5. Upload the language file

This should do the trick

 

– In the homepage I cannot find where to translate at in the text : 28 Mars 2017 – 31 Mars 2017
at Club Sportif MAA

I’m not quite sure how to change this as this might be coming from the theme you are using. I see you are also using a pagebuilder.

Can you give me some details how you added the events there? Was it a widget, or a module of the pagebuilder?

And let me know how the others work out.

Cheers,
Andras

[Andras]

Hello Brian,

I checked and indeed, it didn’t get in to the .pot file (and thus the .po files) when they were generated for the last release.

Here is an updated pot file which you can use to update your .po/.mo.

Let me know if you come across anything else.

Cheers,
Andras

[Andras]

Hallo Wolfgang

Gerne helfe ich dir weiter.

Könntest du bitte deine System Information mitteilen? Hier ist ein Post mit den Details wie du das machen kannst.

Hast du die Gelegenheit gehabt “Custard Pies A Tribute to Led Zeppelin” näher anzuschauen?

Ich habe den Code für die angeschaut und da ist definitiv irgendwas nicht gut. Merhrere HTML tags fehlen. So sieht es aus:

https://gist.github.com/anonymous/c907080a19ba25cc36e485de3e1c75b5

Ich denke wenn du dieses Konzert löschst, dann wirds gut.

Andras

 

[Andras]

Hi Nick,

I have checked your site (https://www.shallowford.org/calendar/?tribe_event_display=photo&tribe-bar-date=2017-05) and found all good and working with the photo view. Is it under a different URL? Can you send me a direct link so I can take a look at the issue.

Usually the 1 column thing can happen if there is some invalid or broken html markup in one of the events descriptions. In this case removing (setting to draft) the faulty event can help.

 

I did run some test on the feed you gave me and I discovered a little bug. On the import preview page if you only list 5 events, and click the “select all” checkbox, then despite the text saying “Selected 1249 rows” only the visible (5) rows are selected and thus imported / updated.

Try not selecting any events and simply click the “Import all” button.

Does this solve it?

Andras

[Andras]

Hi Ingo,

I’m sorry, I was traveling and was without internet for a couple of days, and then your thread went below my radar. My apologies for this.

Indeed I had a discussion on this with the team. Out of the box we support the built-in WooCommerce order statuses. Now if the plugin developer (Yith in this case) did their best, then it should work with their order statuses as well. You can test this via calling wc_get_order_statuses(), and if the custom order status is among the results, then it should work. If it’s not there, then the order statuses created by that plugin will not work.

Let me know if this helps.

Cheers,
Andras

[Andras]

Hey Karly,

Unfortunately the fix for the start/end date and time did not make it into the list for the next MR, so I have to ask for a bit more patience on that.

I have checked the new venue and organizer creation on the community events submit form and for me it worked without any issues.

This is what I did:

• Open the venue / organizer dropdown
• In the “Create or Search a Venue” field type in the name of the new venue (e.x. This is my test venue) and hit the Enter key OR click on the “Create: This is my test venue” line.
• The additional fields for venue address, city, zip etc. become visible.
• Fill out the fields I want.
• Fill out the rest of the form with event details as needed
• Click on the blue “Submit event” button

This worked for me for both venue and organizer. Is there anything you are doing differently? Please let me know so I can help you sort this out.

Thanks and cheers,
Andras

[Andras]

Hey junglistnetwork,

I’m afraid the only possibility to import without an Event Aggregator license is from a CSV file. You can do this under Events > Import. If you would like to import from other sources (Facebook, Google calendar, ical feeds, Meetup), then you will need to purchase an Event Aggregator license.

Note: this was the case also before Event Aggregator, with our now-retired Facebook importer and iCal importer plugins. Without those plugins you could only import CSV files.

I hope this clarifies. Is there anything I can help you with?

Andras

 

[Andras]

Salut Jean-Philippe,

Thanks for reaching out!

There is no option to import tickets with Event Aggregator at the moment. You can only import events from various sources, including Facebook.

Does this answer your question? Is there anything else I can help with?

Cheers,
Andras

[Andras]

Hello junglistnetwork,

Thanks for reaching out and for using our solutions. Let me try to help you with your issue.

I have checked your account and I see a license for Events Calendar PRO but I don’t see any Event Aggregator license. If you would like to run imports with Event Aggregator from Facebook, then you will need a license for that.

In case you mixed up the licenses at purchase, let me know and I’ll check how we can correct that.

Also, please share your system information with me so I can give you better support.

Looking forward to helping you solve this.

Thanks and cheers,
Andras

[Andras]

Hello Karen,

Thanks for reaching out! That is a great question!

The import will always run on the day of the month when you set it up. So if you set it up today (April 24th), then it will always run on the 24th of the month.

If you set it up on January 31st, then likely they will only run in month’s that have 31 days.

You can set up multiple scheduled imports for different days of the month, so that you import 100 every day. If you have an import set up for a day that has more than 100, then the ones above 100 will fail and they will not be rescheduled for later.

I hope this clarifies. Let me know if you have more questions.

Cheers,
Andras

[Andras]

Grüss dich Wolfgang,

Deutsch ist kein Problem 🙂 und wilkommen im Forum.

Ich habe deine Seite angeschaut. Es scheint so dass da ein html markup Fehler ist, weil alle Konzerte sind irgendwie unter “Custard Pies A Tribute to Led Zeppelin”. Erstens prober mal diese auf “Draft” zu stellen so dass die nicht angezeigt wird.

Probier mal und lass mich wissen.

Grüsse

Andras

[Andras]

Hello Justin,

Thanks for going Pro and welcome to the forums!

I don’t quite see the errors in my console when visiting the page. However, you can find some tips in the below thread on how you can dequeue scripts of our plugins:

wp_dequeue_style() and wp_dequeue_script().

Does this help you get started? Let me know.

Cheers,
Andras

[Andras]

Hello Karly,

Thanks for reaching out!

We are doing the scoping for the next maintenance release this week. I’ll check if we can push the issue with the Community Events form Start and End date/times into this cycle. I’ll give you an update after the scoping, likely at the end of the week.

Cheers,
Andras

[Andras]

Hello Brite,

Thanks for going Pro and welcome to the forums!

I’m really sorry about the misunderstanding based on the description on our website. I’ll bring this to the attention of our team.

I have checked the import for you and unfortunately being able to assign multiple categories needs a bit more work than that. I will check this with our developers to see if something quick can be done.

I’ll be in touch soon, please hang in there.

Cheers,
Andras

[Author]

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