[Andras]

This reply is private.

[Andras]

Ciao Wolfgang

Schönen 1. Mai dir auch!

Ich bin sehr froh dass das Problem weg ist!

Da das Problem gelöst ist, werde ich dieses Topic jetzt schliessen. Um das Forum ordentlich zu halten, dann bitte öffne ein neues Topic wenn du wieder mal was hast.

Freundliche Grüsse
Andras

PS: Wenn du unsere Plugins noch nicht bewertet hast, dann bitte tu das in dem .org Forum:
https://wordpress.org/support/plugin/the-events-calendar/reviews/

PS2: Es würde uns auch viel helfen wenn du ein Feedback über dein Support-Erlebnis hier lassen köntest. Danke!

[Andras]

Hi,

It’s possible you had The Events Calendar: Facebook Events plugin previously. However, in this user account of yours I don’t see any past or present licenses for that plugin. (I only see EDD Tickets and and Event Tickets Plus, all expired, and the current Event Aggregator one.)

It’s possible you have acquired that plugin through some other channel, without a license key. Support is only provided to users who have purchased a license from us to one of our premium plugins.

Since there is no license key on record for your Facebook Events plugin, there was no Event Aggregator license granted to you.

This is a scenario I can think of. I hope this make sense.

If you did purchase that plugin from us, then please send me your order number so I can check in our systems, or if you purchased it with a different user account, then share that with me.

Another possibility is if you still have the license key saved somewhere, then share that with me  in a private reply, so I can look that up.

Let me know if this clarifies.

Thanks,
Andras

[Andras]

Hey somatic,

You can influence the query of the different views with $query->set

Take a look at this snippet, line 8-21 is a good start to limit the views where it’s happening.

https://gist.github.com/andrasguseo/6df4bf6911608bcc33d2deb9c795a37f

 

Below line 21 you can see how you can influence the query based on different attributes.

Does this help?
Andras

 

 

[Andras]

Hello Christopher,

Great question you posted here. I will need to look into that if that is possible or not.

I see that you are using our Event Tickets Plus plugin. With Event Tickets Plus you can collect extra attendee meta information and you can set up what information you want to collect for every ticket separately based on your needs.

When creating a ticket for an event you need to tick the box for “Request information for each attendee during registration” and there you will have the chance to set up the fields you need. Here is how that looks: https://cloudup.com/c9HGi-hGngJ

There is event the possibility to save a fieldset for later re-use.

The collected data can be then looked at in the attendee list from where you can print, export or email it.

Does this help? Would this be a good solution for you?

Andras

[Andras]

Hello icekoldkube,

Thanks for reaching out with your question!

If I understand correctly you would like to offer the same ticket for multiple events. Unfortunately that is not a current feature of our plugins.

As a workaround what you could do is set up a virtual product (ticket) in WooCommerce (or your selected eCommerce platform) and provide the link to that product in every event description or meta.

Does this help?

Cheers,
Andras

[Andras]

Hello John,

Thanks for reaching out! I’m sorry about this issue, let me try to help you solve it.

As a first you are more then welcome to use our plugin and your license key on one live site and a staging site. Here is some information on that:

https://theeventscalendar.com/knowledgebase/using-one-license-live-dev-sites/

https://theeventscalendar.com/knowledgebase/license-key-out-of-installs/

https://theeventscalendar.com/knowledgebase/moving-your-license-keys/

 

In order to be able to provide you with better support, please share with me your system information based on this guide.

Please note, the screenshot you shared with me shows plugins that are not developed and maintained by us.

Make sure that all of our plugins are updated to the latest versions as well, as for example an older version of The Events Calendar and a newer version of Events Calendar PRO might cause glitches like the above.

When / where did you get that error message? What were you doing when it appeared? Or is it constantly visible on every admin page load?

Thanks,
Andras

[Andras]

One more piece of information that might help. The images of the QR codes are all saved in the uploads folder and start wiht ‘qr_’ and end in ‘.png’.

Cheers,
Andras

[Andras]

Hello Andrew,

Thanks for using our plugins and welcome to the forums!

Exporting the QR codes one-by-one or in bulk is currently not a functionality of our plugin, but I recommend checking out the following resources:

Themer’s Guide (Help for making the changes yourself)
Customization Guide (Help finding help with making custom changes)

 

<span class=”paragraph”>We are fairly limited in how much we can support custom development questions like this. However, I can share with you</span><span class=”paragraph”> a list of freelancers who we would happily recommend for this level of help.
</span><span class=”paragraph”>
</span><span class=”paragraph”>I hope this helps and let me know if you have any more questions.</span>

Cheers,
Andras

[Andras]

Hello Somatic,

Thanks for using our plugins and for reaching out! Let me try to help you with your question.

First off, I do want to note that we are fairly limited in how much we can support custom development questions like this. <span class=”paragraph”>That said, I’d be happy to at least point you in the right direction as best I can. We also have a list of freelancers who we would happily recommend for this level of help.</span>

One thing that came to my mind at the beginning is that you can limit until what date tickets are sold. You just need to fill out the “End sale” field for the ticket, and while this will not make the recurrences disappear, the tickets purchase will not be available after the set date. (https://cloudup.com/cTY0-Brydlx)

Secondly, when you create a custom query for the events, what might help is that in the wp_posts table the recurrences of an event have a value in the post_parent column. The value for the starting event is zero (0), while for all the recurrences it will be the ID of that starting event.

Let me know if this helps!

Cheers,
Andras

[Andras]

Hi Nick,

I will try to run a scheduled import, give me some time to test that.

 

I selected all and saved. When I run the import is only updating 5 events and added 1.

Where did you do that “Select all”?

 

Also, I’m now receiving a cURL 28 error after only 2 seconds of loading. What’s going on here?

Are there more details to the error message? Can you share a screenshot? When are you receiving that message, what are you trying to do?

I’ll be back with my finding.

Thanks,
Andras

[Andras]

Hello Karly,

I’m happy to have been able to provide some clarification on the venues and organizers and I would like to thank you for your honest and detailed feedback about the usability of our plugins, it is much appreciated!

I will make sure that your feedback gets to the right people!

Version 4.4 came with a revamp of some functionality and interface elements and Community Events was part of that. We are trying to continuously improve how our plugins work so your feedback is especially valuable here.

So far I’m not aware of anybody else reporting this problem. And I’m not sure you would be able to switch those modules back to an older version. The only thing I can think of at the moment is downgrading all the plugins to the last 4.3.x version.

I hope this helps clarify a bit.

I am going to set the status of this ticket to “pending fix” and we will update it once the fix is released for the date/time issue. The topic is still open so you can still post here if you have questions regarding this topic.

If you have any new questions or issues please create a new ticket and reference this one.

Thanks and cheers,
Andras

[Andras]

This reply is private.

[Andras]

Hello again,

I’m really sorry about the confusion about all this import stuff.

Doing any kind of import (apart from CSV) was also not possible before Event Aggregator, unless you have purchased one of our – now legacy – importer plugins. I have checked your account and I don’t see any licenses for any of our older importer plugins. So I’m not quite sure how you managed to import events without those plugins.

As said, without those plugins you could only import CSV files, which you can still do even without an Event Aggregator license. If you wanted to import more, you had to pay for it in the past as well.

I hope this helps further clarify the situation.

I totally understand if you don’t want to have 2 licenses if you don’t need all the functionality. I checked and I can exchange the Events Calendar PRO license for you to an Event Aggregator 100 imports / day license, which I already did. You should be able to find your Event Aggregator license key under My account > License Keys.

Please let me know if you have any more questions regarding this topic, I’d be glad to help.

Cheers,
Andras

 

[Andras]

Hey

If you only mean the “Additional Veranstaltung Fields” then it is likely going to be fixed in the next release. The fix will be that the string “Additional %s Fields” will be added to the tribe-events-calendar-pro.pot file and then to all the existing .po files. So nothing special.

A.

[Author]

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