[Andras]

Hey Carl,

Thanks for the questions.

1. can the system change the category of a event based on the date?

This is not possible out of the box. I guess a custom solution could be developed with a cron (automated task) running daily or so that would check the event date and change the category accordingly.

Note however, that developing customizations like that is beyond the scope of our support.

2. Have a page list past events like this or similar.

When you go to the list view you can page back to events in the past, but there is no direct page by default that will show you past events in a similar format.

3. have a page that list events during a specified interval

That is partially possible with the [tribe_events] shortcode that comes with Events Calendar Pro.

4. I tested the Widget and it does not display on going events.

We are unfortunately unable to provide support through our Pre-Sales forum channel, but you can head over to The Events Calendar WordPress.org support forums for assistance and answers. When opening a topic there please add which widget you are having the issue with and provide as many details as possible. Screenshots also help a lot.

As an addition, you can check out this third-party plugin and see if it can provide what you need.

Let me know if you have any further questions.

Cheers,
Andras

[Andras]

Hey slatterys,

Sorry to hear about this.

In the Google console you will need 2 APIs to be enabled:

• Maps Javascript API
• Geocoding API

Please check if you have both.

Also, last week we have launched new versions of our plugins. After creating a full backup of your site update the plugins to the latest versions as well, if you can.

Let me know if this solves the issue.

Cheers,
Andras

[Andras]

Hi lifttraining,

I guess you could do that with a template override of the photo view.

You will likely need to create an override for this file:

wp-content/plugins/events-calendar-pro/src/views/pro/photo/single-event.php

here:

wp-content/themes/[your-theme]/tribe-events/pro/photo/single-event.php

and probably insert this at the appropriate place:

[code language=”php”]
<!– Event Cost –>
<?php if ( tribe_get_cost() ) : ?>
<div class="tribe-events-event-cost">
<span class="ticket-cost"><?php echo tribe_get_cost( null, true ); ?></span>
</div>
<?php endif; ?>
[/code]

(This is taken from the list view file.)

Note, I haven’t tested this, but should get you started.

Let me know if you need further assistance.

Cheers,
Andras

[Andras]

Hello Jonathan,

Thanks for using our plugins and welcome to the help desk!

I’m sorry to hear about the upload issues. That is definitely not good. I’ll do my best to help you out with this.

I see that you are trying to upload the files manually.

Have you tried installing the plugins through your WP admin dashboard? If you go to Plugins > Add new > Upload you can select the zip file and get the plugin uploaded. Once that’s done you can activate it.

As for Event Tickets, since it is a free plugin and available in the WordPress.org repository, you can install even easier through the dashboard. Go to Plugins > Add new and type ‘Event Tickets’ in the search bar on the right side. You should see Event Tickets come up as the first hit. You just need to click on install, and it will be done.

If you want to stick to FTP upload, I’m not quite sure what is the process and the software you are using. As for the .po and .mo files you don’t really need to worry, especially if you use your site in English. So you can skip those without any issue.

Does any of this help?

Cheers,
Andras

[Andras]

I was curious about this so played around a bit.

With this snippet you can get the checkin time show up on the attendee table.

[code language=”php”]
add_action( ‘event_tickets_attendees_table_ticket_column’, ‘add_checkin_time_to_attendee_details’ );
function add_checkin_time_to_attendee_details( $item ) {

//var_dump($item);
if ( ! isset( $item[‘order_id’] ) ) {
return;
}

if ( $item[‘provider_slug’] == ‘woo’ ) {
$order_id = $item[‘qr_ticket_id’];
}
else {
$order_id = $item[‘order_id’];
}
$checkin_time = get_post_meta( $order_id, ‘_tribe_check_in_time’, true );

if ( empty( $checkin_time ) ) {
return;
}

printf( ‘<div class="event-tickets-ticket-checkin-time">%1$s: %2$s</div>’, esc_html__( ‘Checkin Time’, ‘tribe-extension’ ), sanitize_text_field( $checkin_time ) );
}
[/code]

Please note, while this has worked for me, there is no 100% guarantee it will work for you as well, but I do hope it will.

Let me know.
Cheers,
Andras

[Andras]

Hi Diogo,

Thanks for getting in touch with us!

That’s such a great question!

At the moment ET+ cannot do that unfortunately, but I already pinged the QR code scanner app team if this feature would be worth developing in the future.

I’m not quite sure how easy it would be to implement.

There is an action hook you can hook into. If you are using WooCommerce then it is:

do_action( 'wootickets_checkin', $attendee_id, $qr );

This fires right after the checkin has been done. You could somehow implement a popup that would show you the ticket owners name.

Does this help?

Cheers,
Andras

 

[Andras]

Hi Michelle,

Thanks for reaching out!

The date and time of the check-in is not registered anywhere, only the status if the user is checked in or not. So I’m afraid currently there is no option to check when the check-in exactly happened.

It should be possible with some custom coding. If you add the following snippet to your child theme’s functions.php file, then the checkin time will also be recorded in the database:

[code language=”php”]
// This is for RSVPs
add_action( ‘event_tickets_checkin’, ‘my_checkin’ );

// This is for WooCommerce Tickets
add_action( ‘wootickets_checkin’, ‘my_checkin’ );

// This is for Tribe Commerce Tickets
add_action( ‘rsvp_checkin’, ‘my_checkin’ );

function my_checkin( $attendee_id ) {
update_post_meta( $attendee_id, ‘_tribe_check_in_time’, date(‘Y-m-d H:i:s’) );
}
[/code]

You will just need to find a way to get it to show where you need it.

Let me know if this helps.

Cheers,
Andras

[Andras]

I hear ya, Greg.

Probably you have seen this article on handling refunds and cancellations before, but just in case you haven’t:

• https://theeventscalendar.com/knowledgebase/refund-cancel-tickets-order/

Short of re-coding the whole plugin is there any way I can be of assistance to you?

Cheers,
Andras

[Andras]

How about using this built-in shortcode:

[tribe_events_list limit="1"]

I believe that should give you the next upcoming event.

You can find more details and more shortcodes here:

• https://theeventscalendar.com/knowledgebase/pro-widget-shortcodes/

A.

[Andras]

That is great to hear!

Since this is resolved I am going to close this ticket, but if you need anything else related to this topic or another please create a new ticket and we’ll be happy to help.

Cheers,
Andras

PS: We’d be grateful if you would give us feedback on your satisfaction with support. Just click on one of the classy looking emojis below. 🙂 If you can spare a few words, that’s even better. Thanks!

PS2: If you like our plugins, and you didn’t yet do so 🙂 we would also be happy to receive a review in the wordpress.org repository. Much appreciated!
https://wordpress.org/support/view/plugin-reviews/the-events-calendar/
https://wordpress.org/support/view/plugin-reviews/event-tickets/

 

[Andras]

Hey artvallarta,

Thanks for your kind words, super stoked to hear you like our plugin!

Hmmm… that is not too difficult but takes some time.

Depending on which calendar you want to do it you will need to create some template overrides.

You need to look for lines that contain ‘tribe_get_event_link()’, for example in

wp-content/plugins/the-events-calendar/src/views/list/single-event.php

[code language=”php”]<a class="tribe-event-url" href="<?php echo esc_url( tribe_get_event_link() ); ?>" title="<?php the_title_attribute() ?>" rel="bookmark">[/code]

and change that / add ‘target=”_blank”‘ for it to open in a new window, like this:

[code language=”php”]<a class="tribe-event-url" href="<?php echo esc_url( tribe_get_event_link() ); ?>" title="<?php the_title_attribute() ?>" rel="bookmark" target="_blank">[/code]

By the way, have you heard about Loxi already? That is one of our newest things. It’s basically an Events Calendar that you can embed wherever you want, for example into a WIX site. Check it out!

Cheers,
Andras

[Andras]

Hi Brenda,

Thanks for getting in touch with us!

I’m really sorry to hear about this issue! That is unusual and definitely not intended. I’ll do my best to help you out.

You said:

Went to try and deactivate all plugins to find issue but unable to do so.

Are you getting an error message when you try to deactivate the plugins?

Did you try to deactivate all of them at the same time or only one-by-one? Did you try switching to a default theme like twentysixteen and try like that?

If you manage to deactivate plugins, it would be great if you could go through our conflict testing guide and see if it’s maybe one of the plugins that is somehow interfering with TEC.

Let me know what you find.

Cheers,
Andras

[Andras]

Hi jcostas81,

Thanks for reaching out!

It’s difficult to say where the issue lies.

Have you tried the shortcodes that come built-in with Events Calendar Pro?

Let me know if any of those would do the trick for you.

Cheers,
Andras

[Andras]

Happy to hear it helped somewhat.

This is definitely not ideal, and I do hope our developers will be able to come up with a solution soon enough.

Thanks for hanging in there!

Cheers,
Andras

[Andras]

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