[Andras]

Hello Sally,

Thank you very much for the clarification. This helped me a lot in trying to recreate the described behavior.

I did get the same results as you did, I can confirm these are two bugs in the plugin. Thanks for reporting them to us.

I have ticketed both issues and added your voice to them. Our developers will take a look at them and get it fixed. I need to ask for your patience.

I am going to set the status of this ticket to “pending fix” and we will update it once the fix is released.

If you have any new questions or issues please create a new ticket and we’ll help you out.

Thanks and cheers,
Andras

[Andras]

Hey aemcclane,

Thanks for reaching out!

I’m not sure it is possible to attach tickets without an account to a WooCommerce order later. Maybe manually by digging into the database, but that is a big maybe.

Alternatively what you can try to do is – I’m just brainstorming some ideas here – give those users a 100% off coupon and ask them to make the purchase again while also creating an account.

This might be a bit inconvenient for the users, but achieves the goal. (For the trouble they need to go through you can offer something extra, I dunno, 10% off the next purchase.)

Alternatively, since there is no way to directly edit attendee date, you can manually dig into the database and change it there.

Does any of this help?

Andras

[Andras]

Hi Jan,

This part is handled by Avada already. I beileve it is in this file:

wp-content/themes/Avada/templates/sidebar-1.php

Please refer to the Avada documentation on how you can create an override for that. Likely you will need to create the same file in the child theme folder and make your adjustments there, but I’m not 100% certain on this, as I haven’t worked with Avada that much yet.

Let me know how it goes.

Cheers,
Andras

[Andras]

Hi pmosca,

Thanks for reaching out!

I checked your site and I did find a little arrow that serves as the ‘next’ button. The styling comes from your theme.

On this screenshot I already navigated forward, so the back / previous arrow also shows:
https://dl.dropbox.com/s/c16a9r23ub6ylhu/shot_180919_112955.png

Let me know if you need further help.

Cheers,
Andras

[Andras]

Hi Sara,

Thanks for reaching out!

The export links are not stored. They are generated ‘on the fly’ by the following functions:

• tribe_get_gcal_link()
• tribe_get_single_ical_link()

This can be found in this file:

wp-content/plugins/the-events-calendar/src/functions/template-tags/ical.php

The rendering takes part in this file:

wp-content/plugins/the-events-calendar/src/Tribe/iCal.php

Let me know if I can be or further help.

Cheers,
Andras

[Andras]

Hi Chris,

Thanks for reaching out!

Hi Mathew, thanks for chiming in here and being super helpful! It doesn’t go unnoticed. 😉

Chris,

In my experience if you use minification on calendar assets (mostly js, sometimes css), then things tend to break somehow. If you are using any minification or caching, I would recommend clearing the cache and turning it off to test if it has an effect.

I’m not fully familiar with Avada, they might have a setting for hiding the navigation / header / footer for the calendar.

Let us know what you find.

Cheers,
Andras

[Andras]

Hi Sally,

Thanks for reaching out!

Sorry to hear about this.

To make sure I fully understand your issue, could you please give me more details?

preserve local changes, everything works fine apart from the event website field

In this case:

• What happens to the event website field? Does it get deleted? Does it get updated?
• What would you expect to happen to the event website field?

delete and replace option in the import settings

Which option are you referring to exactly? I haven’t been able to find this.

the Concerts webpage to be updated correctly via the csv upload, the Concert Excerpt field does not work.

What do you mean when you say “the Concert Excerpt field does not work”?

• What happens to that field?
• What would you expect to happen to that field?

Thanks for clarifying! Looking forward to helping you get this fixed.

Cheers,
Andras

 

[Andras]

Hi Emily,

Thanks for hanging in there and for pinging me.

I checked the ticket for both issues (image and formatting). A fix has been developed for both, they are waiting to be tested a final time and if all goes well the fixes will go out with the next maintenance release at the beginning of October. Only a little to go.

Cheers,
Andras

[Andras]

Sure thing! Let me know how that works out. If there are still issues I’m happy to assist you further.

Cheers,
Andras

[Andras]

Oh Emma, that is wonderful! Congratulations and I wish you a healthy, happy baby!!! 🙂

I understand you don’t want to spend time on this now.

I just created a handy-dandy plugin for you for this, so your setting will not get lost when you update your theme to a new version.

You can download the plugin from this url: https://www.dropbox.com/s/ra44c26sp1fvnqf/tribe-ext-custom-all-events-url.zip?dl=0

Just install and activate like any other plugin. Once activated the ‘All Events’ will point to the url you gave me. If you want to “go back to normal”, then you only need to deactivate the plugin.

If you would like to change that url to something else, then you can change it in the code of the plugin.

(When I have the time I will probably do another version, where you can enter the url under the calendar settings.)

Hope this helps. Let me know if anything else or if it doesn’t work.

Cheers,
Andras

[Andras]

Looking forward!

A.

[Andras]

For month view you will need to create an override for this file:

wp-content\plugins\the-events-calendar\src\views\month\single-event.php

here:

wp-content/themes/[your-theme]/tribe-events/month/single-event.php

You need to change this line:

<h3 class="tribe-events-month-event-title"><a href="<?php echo esc_url( $link ) ?>" class="url"><?php echo $title ?></a></h3>

to this:

<h3 class="tribe-events-month-event-title"><a href="<?php echo esc_url( $link ) ?>" class="url" target="_blank"><?php echo $title ?></a></h3>

This should do the trick.

I did look at Loxi…. It was too basic for our needs.

Our Loxi team would be happy to hear about what features you would like to see in Loxi in the future. Could you share some ideas with us? Thanks!

A.

[Andras]

I see that you are also using a caching plugin. Make sure to clear your cache, or best, deactivate it while testing.

A.

[Andras]

Hi,

Yes, to increase the number of events shown, you need to change the “limit”.

Based on my latest tests this was still working. Do you maybe have any customizations in place? Can you try what happens if you switch to a default theme like twentysixteen and deactivate all non-calendar plugins?

Not quite sure either why it doesn’t work with the shortcode generator. While we cannot provide 100% compatibility with all plugins, when we have some time we can try to take a look at it. Which plugin are you using?

Andras

[Andras]

I checked the site you are referencing and while they seem to have The Events Calendar on their site, the 2 pages you provided links for were likely created manually. They are not pages that come from our plugins.

A.

[Author]

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