[Andras]

Hello Kelly,

I’m happy to hear that your developer has found a workaround. I will relay the information to our dev team and see what they can make of it.

My hunch is that another plugin or some customization is interfering somehow with Advanced Post Manager, as we haven’t heard any other reports of this issue. Running a conflict test might help uncover that.

I will leave the thread open for now, in case you do the conflict testing and want to share the results. Also I will let you know if we manage to uncover something.

Cheers,
Andras

[Andras]

This reply is private.

[Andras]

This reply is private.

[Andras]

Hello again nickw55,

Now that we got into it, let’s continue. 🙂

1. How do you remove the “Free” content from the event page

Paste this snippet into your theme’s functions.php file

function remove_free_from_pricerange( $pricerange ) {
return str_replace( 'Free -', '', $pricerange );
}
add_filter( 'tribe_get_cost', 'remove_free_from_pricerange' );

2. How do you change ‘RSVP’ to ‘Registration’ on the event Ticket?

I guess you mean the ticket which is sent out to the user. Best would be a template override (see Themer’s Guide) for this file:

wp-content\plugins\event-tickets\src\views\tickets\email.php

3. How do you change the “Tickets” content to “Buy This Class” on the event page

Template override for this file:

wp-content\plugins\event-tickets-plus\src\views\wootickets\tickets.php

Line 44.

Or you can use the Say What plugin. String is “Tickets”, text domain is “event-tickets-plus”.

4. How do you change the ticket RSVP and add to cart buttons to my blue color so it matches the rest of the site

Paste in your stlye.css file or wherever you do css customizations:

.tribe-button {
background-color: #2188c9;
}

how do you remove the ‘Send RSVP confirmation to:’ when they RSVP?

If you remove this, then users who register will not get a confirmation that they have registered. Are you sure you want to do this?

And how do you control where that form completion gets emailed to?

By default this is the site admin email address. Here’s an article on this one.

(Google is your friend. 😉 )

Cheers,
Andras

 

 

[Andras]

Oh, on question #7 a colleague just shared this with me, which I’m now sharing with you:

https://gist.github.com/vicskf/1b0cfd63909d129e59c5ea4280bdeb3d

Cheers,
Andras

[Andras]

Hello nickw55,

Thanks for going Pro and welcome to the forums!

Yes, I can confirm, support people do reply to these. 🙂 According to our support policy we reply to every thread within 24-48 hours in the working week and of course we strive to keep the waiting time as little as possible.

Although I’m not a Genesis expert but will try to help you out the best I can.

Before we jump into your questions I’d like to recommend this article on Genesis theme framework integration.

Another useful article will be the one on Stylesheets and Page Templates.

And last but not least I will be referring to our Themer’s Guide as well.

1. I selected the ‘Tribe Events Styles’ for the template but our calendar looks just grey and not as fancy as the demo. Is there more styles to pick to make this look a little nicer?

Which demo are you referring to here?

There is a basic style provided with the calendar. You can make some adjustments to it through the Customizer which you can access through Appearance > Customize > The Events Calendar.

The parts which you cannot customize through the customizer can be adjusted with CSS.

2. How do you set what the featured image will be on Category pages

The Events Calendar doesn’t have an option for this. It’s possible there is a setting for this in Genesis or there is a plugin which will allow you to assign featured images to taxonomies.

3. How do you put the H1 content and date/time on the top of the page in front of the featured image like the rest of our pages

Where exactly would you like to do this, on which view? List view or single event view? I checked single events and it looks like you already have it like that.

4. How do you make the featured image not show in the body of the event pages and only show in the above hero image at the top?

On the page you referenced I already see the featured image as the hero image.

If you want to remove the featured image from event pages, then this snippet will help you:

function remove_featimage( $content ) {
return;
}
add_filter( 'tribe_event_featured_image', 'remove_featimage' );

5. How do you remove “category” from the URL?

This is not a feature of our plugin. You can find plenty of solutions here. You can use plugins or snippets, as you like.

6. How do you remove “Events for” from the H2 title:

Probably the best approach would be using the ‘Say What‘ plugin.

Once installed and activated go to Tools > Text changes and make an entry like this. That should do the trick.

7. How do you display a multi-day event to only show on the start date on the month calendar?

At the moment there is no built-in option for that. You will need to do some customization for that. I can look around if we have something that can get you started on this, but I would like to bring it to your attention that we are limited in creating and supporting customizations. If you’d like I can share with you a list of independent devs who can help you out with this.

8. How do you display the multi day event to show the day and time like this:

You should be able to do this with a template override. Refer to our Themer’s Guide on how to create overrides.

I hope this helps you get started. Let me know if you have any further questions.

Cheers,
Andras

[Andras]

Hello pailnetwork,

Thanks for using our plugins and welcome to the forums!

I see that you are using Divi. There is a known glitch, which can be easily fixed. I believe in your Divi options the post per page setting doesn’t match the same setting for The Events Calendar (Events > Settings > General tab). You can either make the 2 values equal and that should fix it, or get the Divi compatibility extension we have created just for this case.

Let me know if this fixes it for you.

And a tip, if you would like to remove the sidebar from the calendar pages, then go to Events > Settings > Display tab > Events Template tab and there choose ‘Default Events Template’.

Cheers,
Andras

[Andras]

Hi nkyantal,

Thanks for using our plugins and welcome to the forums!

I’m sorry to hear you are having issues with the plugin. Let me try to help you.

Based on the structure of that URL it looks like part of the REST API which The Events Calendar is also using. (Article on that here.) So that URL is definitely not meant for users but rather for applications which want to make use of the data on your website.

If you don’t need the REST API at all, then you should be able to switch it off with a plugin like this.

I will also try to investigate if the above url and / or the response is expected behavior or possibly a bug.

Cheers,
Andras

[Andras]

Hello Keith,

Thanks for reaching out with your issues. Let me try to help you solve them.

As first, please make sure that your plugins are up to date, especially the calendar ones and the WPML ones. Before doing any updating though, a full file and database backup is strongly recommended.

Also, the best way of testing things would be on a test site, so the current live site doesn’t get disturbed and visitors can still find the information they need.

On our German website, the events page (https://smasolutionsit.com/de/uber/veranstaltungen) shows a ‘view more’ link under Konferenzen

Unfortunately I’m not able to see this link. I guess all the conferences have passed. Can you set up some future test events so we can take a look at this? (The test site would be perfect for this.)

For the French version of the website, the ‘view more’ link is hidden although it can be found when inspecting the page elements. I would like this to show.

This is probably a little CSS ‘issue’. Once we can see the ‘view more’ in the other languages we should be able to fix this.

I am also setting up a Spanish version of the site. That version is hidden to visitors right now, but both links take me to a 404 page.

This might have to do something with the visibility of the page, though not quite sure. When you make it accessible, does it work then?

You can also try to purge / re-save your permalink settings under Settings > Permalinks.

The url from the category dashboard will always take you to the English ‘category’ slug version. Do you want your users to be also taken to “/calendar/category/opcon-training-es” rather than “categoria”?

Cheers,
Andras

[Andras]

Hello Sarah,

Thanks for reaching out! I’m sorry to hear you are having issues with importing. Let me try to help you with that.

I would like to ask for some more details on this issue:

• What is your Event Update Authority setting? (Events > Settings > Imports tab)
• What is the Import Limit Type and Range? (same page)
• What is the exact URL you have set up in your import?

Please note, that when an import starts, it will need some time to finish the whole import process. Depending on the number of events and some other factors it can take up to half hour until the import finishes. The date / time you see under ‘last run’ is the time the import started, not when it finished.

Also, if you re-run an import before it can finish, then it will never finish, so it is recommended to wait a bit.

I have ran a test with this url:
https://www.facebook.com/pg/QueensEvents/

With my limit set to unlimited the preview gave me 198 entries starting from today until November 2018. Now the import is being processed… I’ll let you know the result once it finishes. Meanwhile please get back to me with the answers to the above questions. Thanks!

Cheers,
Andras

[Andras]

Hello Matthias,

Thank you for your patience so far!

A developer did a fix for this issue which is now going through testing. (First test passed.)

If all goes according to plan the fix will ship with the upcoming Maintenance Release early December.

Cheers,
Andras

[Andras]

Hi Kennon,

Just wanted to check in with you whether you still need help with this.

Cheers,
Andras

[Andras]

This reply is private.

[Andras]

Happy to hear the rollback worked!

I have received some news. The fix will not make it into the next MR unfortunately, but we definitely will try to squeeze it in the one after – hopefully still before Christmas. Please hang in there.

Thanks and cheers,
Andras

[Andras]

Hello again,

I did send you an answer on November 27 where I kindly asked you to upload the screenshots directly in our forums as they don’t come through with emails.

Also please make sure that you are using the latest versions of our plugins and that you went through our conflict testing guide.

Looking forward to helping you solve this one.

Cheers,
Andras

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