SiteImprove Reports Broken Events Calendar Pro Links

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  • #1392665
    nkyantal
    Participant

    Our IT was running SiteImprove and there are several broken links within Events Calendar Pro on our website: http://www.rochester.edu/team/events/. The culprits do not appear to be links that are exposed to front end visitors, but links that are included in the underlying code, in the meta tags. Here is an example:

    <link rel=”https://theeventscalendar.com/&#8221; href=”http://www.rochester.edu/team/wp-json/tribe/events/v1/events/?categories=eir-robert-arnold”&gt;

    That URL above returns an error message that is causing SiteImprove to report a broken link of about 300 pages.

    Please let me know how to fix. Thank you!

    ========================
    PLEASE LEAVE FOR SUPPORT
    Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/accessibility-reports-broken-events-calendar-pro-links/

    #1394728
    Andras
    Keymaster

    Hi nkyantal,

    Thanks for using our plugins and welcome to the forums!

    I’m sorry to hear you are having issues with the plugin. Let me try to help you.

    Based on the structure of that URL it looks like part of the REST API which The Events Calendar is also using. (Article on that here.) So that URL is definitely not meant for users but rather for applications which want to make use of the data on your website.

    If you don’t need the REST API at all, then you should be able to switch it off with a plugin like this.

    I will also try to investigate if the above url and / or the response is expected behavior or possibly a bug.

    Cheers,
    Andras

    #1399194
    Andras
    Keymaster

    Hi nkyantal,

    Thanks for hanging in there!

    I had some discussions regarding this issue. This is definitely unusual and it looks like something is being blocked on your site, maybe the REST API.

    Now when you go to this url in your browser:

    http://www.rochester.edu/team/wp-json/tribe/events/v1/events/?categories=eir-robert-arnold

    you will receive a “Rest cannot access” message like this.

    Try deactivating all plugins, except for the calendar ones and switch to a default theme like twentyseventeen, then re-visit the above url and check if you get a different response. This will help us find out if another plugin or the theme is interfering with the REST API.

    Let me know what you find.

    Cheers,
    Andras

    #1413911
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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