Configure Events Ticket Plus with Genesis Theme

[nickw55]

Hello, I have been struggling to set this up with my genesis theme and I was hoping someone could help me. Here are my items I need help with configuring and I cannot find the right documentation for these specific items:

1. How do you remove the “Free” content from the event page when I use both the “paid ticket” & “free ticket” options for our training classes: https://270.010.godaddywp.com/training-events/solidworks-essentials/
2. How do you change ‘RSVP’ to ‘Registration’ on the event Ticket?
3. How do you change the “Tickets” content to “Buy This Class” on the event page: https://270.010.godaddywp.com/training-events/solidworks-essentials/
4. How do you change the ticket RSVP and add to cart buttons to my blue color so it matches the rest of the site: https://270.010.godaddywp.com/

[nickw55]

Lastly, how do you remove the ‘Send RSVP confirmation to:’ when they RSVP? And how do you control where that form completion gets emailed to?

Thank you for the help!

[nickw55]

Do support people reply to these? Or how long does it typically take?

[Andras]

Hello again nickw55,

Now that we got into it, let’s continue. 🙂

1. How do you remove the “Free” content from the event page

Paste this snippet into your theme’s functions.php file

function remove_free_from_pricerange( $pricerange ) {
return str_replace( 'Free -', '', $pricerange );
}
add_filter( 'tribe_get_cost', 'remove_free_from_pricerange' );

2. How do you change ‘RSVP’ to ‘Registration’ on the event Ticket?

I guess you mean the ticket which is sent out to the user. Best would be a template override (see Themer’s Guide) for this file:

wp-content\plugins\event-tickets\src\views\tickets\email.php

3. How do you change the “Tickets” content to “Buy This Class” on the event page

Template override for this file:

wp-content\plugins\event-tickets-plus\src\views\wootickets\tickets.php

Line 44.

Or you can use the Say What plugin. String is “Tickets”, text domain is “event-tickets-plus”.

4. How do you change the ticket RSVP and add to cart buttons to my blue color so it matches the rest of the site

Paste in your stlye.css file or wherever you do css customizations:

.tribe-button {
background-color: #2188c9;
}

how do you remove the ‘Send RSVP confirmation to:’ when they RSVP?

If you remove this, then users who register will not get a confirmation that they have registered. Are you sure you want to do this?

And how do you control where that form completion gets emailed to?

By default this is the site admin email address. Here’s an article on this one.

(Google is your friend. 😉 )

Cheers,
Andras

 

 

[nickw55]

This reply is private.

[nickw55]

This reply is private.

[Andras]

This reply is private.

[nickw55]

Ok, I followed the instructions to do a template override and it did not work for this:
Template override for this file:
wp-content\plugins\event-tickets-plus\src\views\wootickets\tickets.php
Line 44.

And I tried to be a little more clear on what I am trying to do with the items below, can you please provide instructions for these:
2. How do you set what the featured image will be on Category pages: https://270.010.godaddywp.com/training-events/category/solidworks-training
3. How do you remove the H1 title below the hero image since its a duplicate and already says that nicer in front of the hero image on top: https://270.010.godaddywp.com/store/
4. How do you make the featured image not show in both the body of the event pages? It should only show in the above hero image at the top? Now it shows the same image twice https://270.010.godaddywp.com/training-events/solidworks-essentials/
6. How do you remove “Events for” from the H2 title: https://270.010.godaddywp.com/training-events/category/solidworks-training/
7. How do you display a multi-day event to only show on the start date on the month calendar?
8. How do you display the multi day event to show the day and time like this: November 27 – 30 @ 8:30 AM – 5:00 PM
10. How do you change the ‘RSVP’ wording content to ‘Registration’ on the event page and emails etc?
11. How do you change the “Tickets” text content to “Buy This Class” on the event page: https://270.010.godaddywp.com/training-events/solidworks-essentials/
12. Is there a way to show that the multi day events are together? Like to group them together with a bar or something so people know when viewing the calendar that it is the same event and now numerous one day events in a row? https://270.010.godaddywp.com/training-events/
13. how do you remove the ‘Send RSVP confirmation to:’ when they RSVP? Why would this not be sent automatically? That is annoying for a user to have to enter their info twice. I would expect a confirmation email after I complete a form and not have to re-enter my info again.

[Andras]

Hey Nick,

2. How do you set what the featured image will be on Category pages

This is not a functionality of a plugin. This is more a generic functionality and is not covered by the scope of our support. You can try to look for solutions via searching the web and you’ll hit results like this.

3. How do you remove the H1 title below the hero image since its a duplicate and already says that nicer in front of the hero image on top

The url you shared leads to the main store page. I didn’t see a duplication there.

That page is a WooCommerce template so you will likely need to customize this file:

wp-content\plugins\woocommerce\templates\archive-product.php

On creating overrides for WooCommerce template file I recommend the WooCommerce documentation here.

If you want to remove it from a single product page (like this), I also don’t see duplication there and that is also driven by WooCommerce.

Questions 4, 6, 7, 8:

Please check answers to the respective questions in this thread.

10. How do you change the ‘RSVP’ wording content to ‘Registration’ on the event page and emails etc?

For the emails, check answer #2 above here.

For the event page, use the “Say What” plugin I referenced earlier and set up a string like this. Adjust the replacement string “Register” according you your needs.

11. How do you change the “Tickets” text content to “Buy This Class” on the event page

Again, “Say What”, and like this.

12. Is there a way to show that the multi day events are together?

That is not possible out of the box. It will require some advanced customization. This is beyond the scope of our support. A freelancer might be able to help you with that. Or you can use a third party plugin like Events Calendar Category Colors. The plugin will allow you to assign different colors to different event categories. This is definitely a faster and cheaper solution than a custom dev. Check it out if that does the trick for you.

13. how do you remove the ‘Send RSVP confirmation to:’ when they RSVP? Why would this not be sent automatically? That is annoying for a user to have to enter their info twice. I would expect a confirmation email after I complete a form and not have to re-enter my info again.

I’m not quite sure what you mean by the user having to enter their information twice.

By default an email address is required so the system knows where to send the confirmation. That address will be saved in your database as well, so you shouldn’t need to ask for it in an additional field.

If you mean logged in people, then some people might want to register someone else, or send the confirmation to a different email address then what they use for login.

If this is not the case then please give me more details on the process.

Hope the above info will enable you to move forward.

I’ll be around should you have any further questions.

Cheers,
Andras

 

[nickw55]

Everything you are suggesting is not working. I copied that Say What plugin instructions exactly how you said and it did nothing.

I followed the template override instructions and it did nothing.

And I clearly meant to send a link to the event page when I asked this:
3. How do you remove the H1 title below the hero image since its a duplicate and already says that nicer in front of the hero image on top:
https://270.010.godaddywp.com/training-events/solidworks-essentials/

And this question below, click the RSVP link please and you will see it asks for their name and email twice. Why would it not automatically just send a confirmation to the attendee. How do you do that??
13. how do you remove the ‘Send RSVP confirmation to:’ when they RSVP? Why would this not be sent automatically? That is annoying for a user to have to enter their info twice. I would expect a confirmation email after I complete a form and not have to re-enter my info again.

[Andras]

Hey Nick,

3. How do you remove the H1 title below the hero image

Take this file:

wp-content\plugins\the-events-calendar\src\views\single-event.php

and make a copy of it here:

wp-content\themes\{your-active-theme}\tribe-events\single-event.php

Open this new file for editing and delete line 34, which looks like this:

<?php the_title( '<h1 class="tribe-events-single-event-title">', '</h1>' ); ?>

4. How do you make the featured image not show in the body

Copy-paste the below snippet into your active theme’s (preferably child theme’s) functions.php file:

function remove_featimage( $content ) {
return;
}
add_filter( 'tribe_event_featured_image', 'remove_featimage' );

6. How do you remove “Events for” from the H2 title:

I’m sorry, I believe I misunderstood the question.

If you want to show only “December 2017 › SOLIDWORKS Training”, then use this in ‘Say What’.

10. How do you change the ‘RSVP’ wording content to ‘Registration’ on the event page and emails etc?

I checked, there is no RSVP wording in the email by default.

To change it on the page, I have tested this with ‘Say What’ and it worked for me. Let me know if it doesn’t work for you:

Same with this for “Tickets” => “Buy this class”

13. how do you remove the ‘Send RSVP confirmation to:’ when they RSVP

There is no way to remove those 2 fields. Those are required. I would rather recommend removing the name and email fields from the form that collects the extra attendee information.

Please let me know in detail what works and what doesn’t from the above, and what is the result you get. The solutions I provided above all work on my test site.

Is they don’t seem to work for you, then please switch your theme to twentyseventeen and check if it works with that. If it doesn’t work with twentyseventeen either, then we need to dig in that direction. If it works with that, but doesn’t work with your theme, then your theme is making some changes that influences these. In that case we need to take another path.

Cheers,
Andras

[nickw55]

I was able to use some additional CSS to make a couple of the changes I needed but the template overrides and the “Say What” plugin are not working. The content is not changing on the events page: https://270.010.godaddywp.com/training-events/solidworks-essentials/

It still says RSVP and Tickets

[nickw55]

And why is the spacing so far off on the ticket form piece? Look at the Title and the Price when you select the RSVP or the Add to Cart. They are not the same and it looks weird. I attached a image

[Andras]

Hi Nick,

I’m happy to hear we are making some progress.

the template overrides and the “Say What” plugin are not working

I see you manged to get “Tickets” changed. Wonder why RSVP doesn’t want to work. You can try removing “form heading” from the text context field and see if that works.

Could you share with me your wp-contents folder zipped up and a database dump? I’d like to take it for a spin to see if there is something that might be causing the issues.

Thanks,
Andras

[Andras]

And why is the spacing so far off on the ticket form piece?

You are right, that does look weird.

Use this css to get them aligned. You can still adjust it further with css based on your needs:

.single-tribe_events table.tribe-events-tickets td:first-child, .single-tribe_events table.tribe-events-tickets td:last-child {
width: 10%;
min-width: 130px;
}

A.

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