Kapazität eintragen

[Knehr Seminare GmbH]

The capacity can not be entered in the form for creating an event. If the community creates an event and we have to manually create tickets, does not this plugin make sense?

So how can I specify the capacity when creating a community event?

[Andras]

Hallo,

Thanks for reaching out! I’m sorry you are experiencing an issue with Community Events. I’d be happy to help you.

I have just tested adding a community event with a ticket and I could set a capacity for them.

Could you send me a screenshot and possibly a url where you are having this issue, so I can check it?

Thanks and cheers,
Andras

[Knehr Seminare GmbH]

Hi András.

Here is the screenshot.
It is also not possible to upload a picture.

[Andras]

Hi,

Unfortunately the screenshot didn’t come through. Images sent in an email as an attachment don’t come through, they get discarded unfortunately. Could you please log in to the forums and upload them directly to the thread?

Also please make sure that you are using the latest versions of our plugins and that you went through our conflict testing guide.

Thanks!

Andras

[Knehr Seminare GmbH]

Do I get an answer for this? I did not pay for a product that did not work!

[Andras]

Hello again,

I did send you an answer on November 27 where I kindly asked you to upload the screenshots directly in our forums as they don’t come through with emails.

Also please make sure that you are using the latest versions of our plugins and that you went through our conflict testing guide.

Looking forward to helping you solve this one.

Cheers,
Andras

[Knehr Seminare GmbH]

This reply is private.

[Andras]

This reply is private.

[Knehr Seminare GmbH]

I attached 3 screenshots:
—————————–
TEC-01:
Content is displayed incorrectly

TEC-02:
Number of tickets can not be entered

TEC-03:
Settings Community

There is no ticket creation possible.

[Andras]

This reply is private.

[Knehr Seminare GmbH]

This reply is private.

[Andras]

This reply is private.

[Andras]

This reply is private.

[Knehr Seminare GmbH]

How should I set up PayPal if this service is no longer available since December 1, 2017?

Your plugins do not seem to work without PayPal. What do you think about simply paying back the Gedl? I’ll look for another partner!

[Andras]

How should I set up PayPal if this service is no longer available since December 1, 2017?

I’m sorry, I don’t quite understand which service you are referring to.

If you refer to “PayPal Split Payments” for WooCommerce, I believe that has been renamed to “PayPal Adaptive Payments” and you can find it here.

Your plugins do not seem to work without PayPal.

If you would like to sell tickets on your website, then you will definitely need an eCommerce plugin as well. At the moment we support WooCommerce and Easy Digital Downloads.

Since payment is handled by the eCommerce plugin you are free to use any payment gateway those support, not only PayPal.

If you would like to have the split payments functionality, we support the WooCommerce plugin called PayPal Adaptive Payments. If you don’t need split payments, then disable that option Events > Settings > Community tab > Enable split payments and you will be able to add tickets when submitting on the community form.

What do you think about simply paying back the Geld? I’ll look for another partner!

I would certainly be sad. I totally understand if you think that our plugins are not working for you. If you would like you can submit a refund request on this page.

If you are still willing to give us a chance, I’m still at your disposal to help you work this out. If you can tell me what your needs are I will do my best to help you get started. The more details you can share the better help I can give you.

Cheers,
Andras

[Author]

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