[Andras]

Happy to hear, archange, thanks for getting back to me on that!

I am going to close this ticket, but if you need anything else related to this topic or another please create a new ticket and we’ll be happy to help.

Cheers,
Andras

PS: If you like our plugins, and you didn’t yet do so 🙂 we would be happy to receive a review in the wordpress.org repository. Thanks!
https://wordpress.org/support/view/plugin-reviews/the-events-calendar/
https://wordpress.org/support/view/plugin-reviews/event-tickets/

PS2: We’d be also grateful if you would give us feedback on your satisfaction with support. Just click on one of the classy looking emojis below. 🙂 If you can spare a few words, that’s even better. Doublethanks!

 

[Andras]

Szia Zsolt,

We are unfortunately unable to provide support through our Pre-Sales forum channel, but you can head over to The Events Calendar WordPress.org support forums for assistance and answers.

If you have a premium license, you can log into your account and get assistance through the PRO forums. If you need to reset your password, you can do so here. This will send an email to the account used when you initially registered for the support forums.

To get you started, you will probably need to do a template override of the month view. You can find more information on template overrides in our Themer’s Guide.

And in our Technical Docs you can find the functions you need.

Üdv,
András

[Andras]

Hi suika,

Thanks for reaching out!

Unfortunately that cannot be done easily at the moment.

The only way to do it would be changing 6 core files. However with a plugin update your changes would be lost, so this is not recommended.

Cheers,
Andras

[Andras]

Hello Tim,

Thanks for using our plugins and welcome to the forums!

Sorry about this import issue. I’ll try to help you solve this one.

Could you share with me the url(s) which you are trying to import? I would like to take it for a test drive.

Thanks,
Andras

[Andras]

Hello Mark,

Thanks for getting in touch with us and for using our plugins.

I’m sorry about the waiting time. Based on our support policy we provide support during the working week only and we do our best to reply to every question within 24-48 hours.

After you have installed the Events Calendar Pro plugin on your website go to your list of plugins via clicking on “Plugins” in the left menubar. Search for ‘Events Calendar PRO’ and click on the ‘Activate’ link below it.

Once it is activated you will find the place for the license key under Events > Settings > Licenses tab.

Let me know if this help or if you need any further assistance. It the latter case please share with me your system information based on this article.

Thanks and cheers,
Andras

[Andras]

Hi Luke,

Thanks for getting in touch!

I’m not quite sure which widget you are talking about, I haven’t been able to find any widget of ours in The Events Calendar that has this functionality. Can you let me know?

Or another way to achieve this is to insert a simple ‘Text’ widget into your sidebar, add the text “Add an event” and give it a url. Then with a bit of CSS you can format it according to your needs. Would this work for you?

Cheers,
Andras

[Andras]

Hi maasgarid,

Thanks for reaching out to us and I’m really sorry about this issue affecting you.

We have recently discovered a bug that is causing this. Our developers will take a look at it.

Until a fix is developed the workaround it to roll back to Event Tickets 4.6 and Event Tickets Plus 4.6

You can find more information or rolling back / downgrading in this article.

Let me know if the downgrading helps.

I am going to set the status of this ticket to “pending fix” and we will update it once the fix is released.

If you have any new questions or issues please create a new ticket and we’ll help you out.

Thanks and cheers,
Andras

[Andras]

Hi Muris,

Thanks for reaching out to us! Great questions, let me help you with them.

To your first question the answer is yes! You will find further details on how you can do that in this article about Abstract Post Types.

To your second question about the payment, no, at the moment that is not possible. Although there is something in the works (the furnaces are hot. Super hot!) I cannot give you any fixed launch date.

Until that happens you will need to use one of the eCommerce solutions you listed.

Let me know if you have any further questions.

Cheers,
Andras

[Andras]

This reply is private.

[Andras]

Hi Preben,

Thanks again for your patience and for the files.

I managed to fire them up and did some investigation. Looks like there is a bug in Event Ticket 4.6.3 and the “Who’s attending” list does not appear on the front end.

We will investigate this issue.

Until this gets fixed the workaround is to roll back to Event Tickets 4.6.2. That should solve it for now. Let me know if that helps.

Cheers,
Andras

[Andras]

Hi,

This looks like a duplicate of this thread. I’m going to close this and we’ll take care of your issue in the other one.

Cheers,
Andras

[Andras]

Hi,

We are really sorry about this issue with the imports.

We have fixed the problem and the imports should be working as before.
Please check and let us know if all is back to normal for you as well.
For a short time the import previews and imports might run a bit slower than usual, but that should become normal within a day as well.

Thanks for your patience and continuous support!

Let me know if you have further questions regarding this issue.

If you have questions regarding another issue, then please open a new topic so we can keep things clean here. 🙂 Thanks!

Cheers,
Andras

[Andras]

Hi,

We are really sorry about this issue with the imports.

We have fixed the problem and the imports should be working as before.
Please check and let us know if all is back to normal for you as well.
For a short time the import previews and imports might run a bit slower than usual, but that should become normal within a day as well.

Thanks for your patience and continuous support!

Let me know if you have further questions regarding this issue.

If you have questions regarding another issue, then please open a new topic so we can keep things clean here. 🙂 Thanks!

Cheers,
Andras

[Andras]

Hi,

We are really sorry about this issue with the imports.

We have fixed the problem and the imports should be working as before.
Please check and let us know if all is back to normal for you as well.
For a short time the import previews and imports might run a bit slower than usual, but that should become normal within a day as well.

Thanks for your patience and continuous support!

Let me know if you have further questions regarding this issue.

If you have questions regarding another issue, then please open a new topic so we can keep things clean here. 🙂 Thanks!

Cheers,
Andras

[Andras]

Hi,

We are really sorry about this issue with the imports.

We have fixed the problem and the imports should be working as before.
Please check and let us know if all is back to normal for you as well.
For a short time the import previews and imports might run a bit slower than usual, but that should become normal within a day as well.

Thanks for your patience and continuous support!

Let me know if you have further questions regarding this issue.

If you have questions regarding another issue, then please open a new topic so we can keep things clean here. 🙂 Thanks!

Cheers,
Andras

[Author]

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