Can't import from Facebook. "Unknown message"

[archange]

Hi,
As for the others, you can’t import from Facebook. “Unknown message”
It worked well until today, though.
Thank you for your help.

[Andras]

Hi,

We are really sorry about this issue with the imports.

We have fixed the problem and the imports should be working as before.
Please check and let us know if all is back to normal for you as well.
For a short time the import previews and imports might run a bit slower than usual, but that should become normal within a day as well.

Thanks for your patience and continuous support!

Let me know if you have further questions regarding this issue.

If you have questions regarding another issue, then please open a new topic so we can keep things clean here. 🙂 Thanks!

Cheers,
Andras

[archange]

It’s working. Thank you

[Andras]

Happy to hear, archange, thanks for getting back to me on that!

I am going to close this ticket, but if you need anything else related to this topic or another please create a new ticket and we’ll be happy to help.

Cheers,
Andras

PS: If you like our plugins, and you didn’t yet do so 🙂 we would be happy to receive a review in the wordpress.org repository. Thanks!
https://wordpress.org/support/view/plugin-reviews/the-events-calendar/
https://wordpress.org/support/view/plugin-reviews/event-tickets/

PS2: We’d be also grateful if you would give us feedback on your satisfaction with support. Just click on one of the classy looking emojis below. 🙂 If you can spare a few words, that’s even better. Doublethanks!

 

[Author]

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