[Andras]

Oh great! Congrats on finding it.

I remember seeing that issue before and I strongly believe we have fixed it not long ago. If you are using the latest versions of our plugins then it should be working with all formats.

Could you please check? If there are still issues with the current versions, then we’d definitely like to fix that.

Cheers,
Andras

[Andras]

It looks like WooCommerce is already aware of the issue:

• https://github.com/woocommerce/woocommerce/issues/15773
• https://github.com/woocommerce/woocommerce/issues/15951

And PayPal recommends that you rather have IPN than PDT:

• https://developer.paypal.com/docs/classic/ipn/integration-guide/IPNPDTAnAlternativetoIPN/#advantages-of-ipn

Hope this helps.

A.

[Andras]

Hi Nick,

We are still investigating the issue. It looks like the issue comes when WooCommerce is receiving IPN and PDT payment notifications are simultaneously. With that said that seems to be a WooCommerce issue and their support team would be the right one to address this.

Not sure if they know about this or even fixed it in recent versions, might be worth checking with them.

What you can do as a workaround is to disable either IPN or PDT in your PayPal account.

We have an article on how to set these up for our Tribe Commerce solutions. That contains the locations of these settings at PayPal.

A.

[Andras]

Let me know how that works out for you.

Cheers,
Andras

[Andras]

Hi Christopher,

Thanks for the clarification! That should be possible with Event Tickets Plus.

You would set up 2 tickets with a shared capacity of 100.

For the first ticket there is no other setting needed. (Screenshot: https://dl.dropbox.com/s/putss67h1kkhifk/shot_180924_120057.jpg)

For the second ticket you set up a ‘sell up to’ limit of 25. (Screenshot: https://dl.dropbox.com/s/bfbuozieb0q8jc1/shot_180924_120152.jpg)

This way when you sell BYO tickets, the available will go down for the other ticket as well.

If you sell normal tickets, then BYO will not decrease until you sell 75 from the normal.

Does this make sense?

 

[Andras]

Hey, sure.

Same thing needs to be done with this file:

wp-content/plugins/event-tickets-plus/src/views/login-to-purchase.php

Create a copy here:

wp-content/[your-theme]/tribe-events/login-to-purchase.php

And do a similar change.

Let me know.

Cheers,
Andras

[Andras]

Something with this: http://php.net/manual/en/reserved.variables.get.php

<?php
if ( $_GET['version'] == 'signup' ) {
do this...
}
elseif ( $_GET['version'] == 'registration' ) {
do that...
}
else {
do something else...
}
?>

And then the urls would need to be like:
http://domain.com/events/community/add?version=signup
http://domain.com/events/community/add?version=registration

Does this help?

A.

[Andras]

Hello Mitchell,

Thanks a lot for your feedback. I’ll check with a developer if another option can be added with a bit of code and I already suggested this modification.

Alternatively, if you are also using Events Calendar Pro, then you could give a try to our free Advanced Post Manager (APM) plugin. With the help of that you can set up different filtering options for your event list on the back-end.

A.

[Andras]

Thanks Kristin, I’ll flag that to our accessibility team and we’ll check it out.

I am going to set the status of this ticket to “pending fix” we’ll get back to you with any findings or info.

If you have any new questions or issues please create a new ticket and we’ll help you out.

Thanks and cheers,
Andras

[Andras]

Hi Alan,

I don’t see “Event Calendar” above your actual calendar, at least not on this page.

You can hide that with css. You can use the inspector tool of your browser to find out what css class you need to address.

The same goes with “See All”. For this you’ll need:

.event-is-recurring a {
display: none;
}

For the location clickable a template override will be needed. This:

wp-content/plugins/the-events-calendar/src/views/modules/meta/venue.php

Here:

[your-theme]/tribe-events/modules/meta/venue.php

Change tribe_get_venue()

to strip_tags( tribe_get_venue() )

This is about as much as I can do.

A.

[Andras]

Hi Ruth,

Just wanted to ping you if you are still having this issue.

Since last time we have launched some fixes to our plugins. I’d be grateful if you could update the plugins (after a backup) and let me know if your issue is resolved or not, so we can either help you or close this ticket.

Thanks,
Andras

[Andras]

Yeah. If you think that is something you would like as a feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.

Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please create a new ticket and we’ll be happy to help.

Cheers,
Andras

PS: We’d be grateful if you would give us feedback on your satisfaction with support. Just click on one of the classy looking emojis below. 🙂 If you can spare a few words, that’s even better. Thanks!

PS2: If you like our plugins, and you didn’t yet do so 🙂 we would also be happy to receive a review in the wordpress.org repository. Much appreciated!
https://wordpress.org/support/view/plugin-reviews/the-events-calendar/
https://wordpress.org/support/view/plugin-reviews/event-tickets/

 

[Andras]

Stoked to hear!

Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please create a new ticket and we’ll be happy to help.

Cheers,
Andras

PS: We’d be grateful if you would give us feedback on your satisfaction with support. Just click on one of the classy looking emojis below. 🙂 If you can spare a few words, that’s even better. Thanks!

PS2: If you like our plugins, and you didn’t yet do so 🙂 we would also be happy to receive a review in the wordpress.org repository. Much appreciated!
https://wordpress.org/support/view/plugin-reviews/the-events-calendar/
https://wordpress.org/support/view/plugin-reviews/event-tickets/

 

[Andras]

Hey DeAnne,

Thanks for getting back! I’m super stoked that solved it for you! Awesome!

Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please create a new ticket and we’ll be happy to help.

Cheers,
Andras

PS: We’d be grateful if you would give us feedback on your satisfaction with support. Just click on one of the classy looking emojis below. 🙂 If you can spare a few words, that’s even better. Thanks!

PS2: If you like our plugins, and you didn’t yet do so 🙂 we would also be happy to receive a review in the wordpress.org repository. Much appreciated!
https://wordpress.org/support/view/plugin-reviews/the-events-calendar/
https://wordpress.org/support/view/plugin-reviews/event-tickets/

 

[Andras]

Hi hannujaatinen,

Thanks for reaching out!

Wow, that is something.

Out of the box that is not possible, but with some custom development and template override I guess it could be possible.

One of the approaches could be the following:

Create a template override of the submission page.

Create a parameter check at the beginning of the file what version is loaded. The forms / page could be loaded with different parameters, like:

http://domain.com/events/community/add?version=1

Depending on the version load different rules / fields / categories, whatever you need.

Does this help you get started with this?

I can customise the categories shown on the Community Events submission form

Out of curiosity, can you share those threads of the snippet here with me?

Thanks and cheers,
Andras

[Author]

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