Event Booking Check in

[Christopher Hopkins]

Okay so we are looking to update our events site,

Our events are limited to a maximum number of people say 100 but upto 24 of them can upgrade, are we able to add this upgrade option on this system ? We also only take a fixed deposit from customers that okay ?

My main question is regarding the Checkin, we need to be able to check customers In much quicker and the QR scan feature sounds like just what we need, however I don’t understand how we check them in ?? What software do we need to do that? Is this another cost ? Is it just an iPhone app ? Please help ??

[Andras]

Hello Christopher,

Thanks for getting in touch with us!

Our events are limited to a maximum number of people say 100 but upto 24 of them can upgrade, are we able to add this upgrade option on this system ?

Not quite sure I understand what you would like to achieve here. Could you share with me some details on how you imagine this to work?

As a pre-note, our plugins do not have a built-in membership option. If you are looking for a feature like this, then beside our plugins you will need to use WooCommerce and an addon like WooCommerce Memberships or similar.

We also only take a fixed deposit from customers that okay ?

When setting up tickets, you can set up any price for the ticket. Afterwards it’s up to you if you ask for more later.

There is no functionality built-in that would allow the user to pay only 50% now as a deposit, and then pay the other 50% later online. Although I guess something like this could also be achieved with a WooCommerce extension.

how we check them in ?? What software do we need to do that? Is this another cost ? Is it just an iPhone app ? Please help ??

Yes, you will need an app on a smartphone. This could be any QR code reading app, or better our free QR code scanning app which is available for both iPhone and Android devices.

I hope this helps. Let me know if you have more questions.

Cheers,
Andras

[Christopher Hopkins]

Hi thanks for your reply. To try and explain more with regards to the optional upgrades bit.
We have customers who both use our equipment and bring there own. We only have a maximum number of people on site of 100 but a maximum number of people using our equipment is 25. So it may be only 10 people need our equipment and 90 bring there own or some times 25 need our equipment and 75 bring there own.

The overall total can only be 100 but that has to be split between the two options

[Andras]

Hi Christopher,

Thanks for the clarification! That should be possible with Event Tickets Plus.

You would set up 2 tickets with a shared capacity of 100.

For the first ticket there is no other setting needed. (Screenshot: https://dl.dropbox.com/s/putss67h1kkhifk/shot_180924_120057.jpg)

For the second ticket you set up a ‘sell up to’ limit of 25. (Screenshot: https://dl.dropbox.com/s/bfbuozieb0q8jc1/shot_180924_120152.jpg)

This way when you sell BYO tickets, the available will go down for the other ticket as well.

If you sell normal tickets, then BYO will not decrease until you sell 75 from the normal.

Does this make sense?

 

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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