[Victor]

Hi Laura!

Thanks for trying that to confirm the theme issue.

I could spot the conflicting style as you can see here > https://cloudup.com/cq2TnoFlbKm

The ‘font-size: 0;’ is coming from the main.css stylesheet from your theme and is applying not only to the event title, but also to the event cost as you can from the screenshot I sent you.

You should see if you can modify those styles to be more specific so it doesn’t apply to all the elements.

I suggest you get in touch with the theme authors to see if they can help here. They might even be interested in solving this as it might also conflict with other plugins.

I hope it helps. Let us know how that goes and if you have other questions.

Best,
Victor

[Victor]

This reply is private.

[Victor]

You are welcome Andy! 🙂

I’ll go ahead and close this, but feel free to open a new topic if you have any other questions.

Cheers!
Victor

[Victor]

This reply is private.

[Victor]

Hello Nico!

Thanks for reaching out to us!

I tried modifying that snippet but there isn’t a straight way of doing so. I will reach the team to see if someone can think of a way to achieve what you are looking for.

I do want to note that we are fairly limited in how much we can support custom development questions like this. That said, we’d be happy to at least point you in the right direction as best we can, but it may take us a day or more to get back to you depending on our availability.

We also have a list of freelancers who we would happily recommend for this level of help.

Best,
Victor

[Victor]

Hello Hugh!

Thanks for your kind words! Welcome to the forums! 🙂

I’m really sorry you are experiencing that issue. It does seem strange. Let me help you troubleshoot it.

First, let me note that we cannot accept login credentials as stated in our terms. We also removed them from your post for security purposes because these forums are publicly accessible. If you were to send us sensitive information you can do so by posting a private reply.

Now regarding to the issue, it could be related to a plugin or theme conflict, so could you please go through the complete steps in this guide > https://theeventscalendar.com/knowledgebase/testing-for-conflicts/ and let me know what you can find in the process?

Also, I noticed you are using WordPress 4.7.5, please try updating to the latest version 4.8 and see if it changes anything.

Let us know how it goes and if you have any other question.

Best,
Victor

[Victor]

Hello Luke!

Thanks for reaching out to us! 🙂

If you go to Events > Settings > Community tab you can select the Default status for submitted events and change it to “Pending review”.

This way, the events submitted through the community add form won’t be published until a user with admin capabilities does so.

I hope it helps!

Best,
Victor

[Victor]

Hello Chris!

Thanks for reaching out to us! I’d be happy to help you with this. 🙂

Try adding the following code snippet to your theme’s functions.php file:

add_filter( 'tribe-events-bar-filters', 'tribe_events_bar_change_geoloc_caption', 10, 1 );

function tribe_events_bar_change_geoloc_caption ( $array ) {

$array['tribe-bar-geoloc']['caption'] = 'Zip Code';
return $array;

}

Let me know if it works for you.

Best,
Victor

[Victor]

Hi There!

I’m sorry you are having this issue. Let me help you with that.

I could check your license and it seems to be valid and active. Could you please try the following? Go to Events > Settings > Licenses and delete the Event Aggregator license and save. Then enter your license back and save. Does it change anything? Please let us know.

Also, when coming back, could you please share with us your system info by following this guide > https://theeventscalendar.com/knowledgebase/sharing-sys-info/ ?

Thanks,
Victor

[Victor]

Hello Debra!

Thanks for getting in touch!

I’ve been able to track down your email and apparently it got automatically closed by the system because it thought you were trying to reply to a forum post.

I will make sure you get a response on that matter through email as soon as possible.

I apologise for the inconvenience.

Best,
Victor

[Victor]

Hello Tim!

I’m glad to see you managed to solve the issue! 🙂 Thanks for following up to let us know about it.

As you marked this as Resolved, I’ll go ahead and close it. But don’t hesitate to open a new topic if you have other questions and we’d be happy to help!

Best,
Victor

[Victor]

Hello Monica!

Thanks for reaching out to us! 🙂

I’m sorry you are experiencing a slow down in performance. Let me help you with that.

Could you please let us know which are the scripts that you see loading in all pages? Is it in the WordPress Dashboard or in the frontend of your site? Could you share with us a link to the page/s where you are having a slow down in performance? This way we can take a closer look and see if we can find something.

Thanks,
Victor

[Victor]

This reply is private.

[Victor]

Thanks for the database info!

If you enable WP_DEBUG and WP_DEBUG_LOG it will create a debug.log file inside the /wp-content directory. Those are generally good to have enabled since they will log debug errors if any.

If WP_DEBUG_DISPLAY is set to false, it will prevent the messages from displaying on the frontend of your site, which is a better option for when your site is live.

If you don’t have the debug.log file, then please enable WP_DEBUG_LOG, then try running the imports for the images failing and the duplicate organizers. If any errors, they will show up in the debug.log file.

Let us know about it.

Thanks,
Victor

[Victor]

Hello Neill!

 

The images not importing is a weird issue. I know we had a bug relating to Facebook images not importing but that’s already fixed and I can’t really reproduce it now.

I see you have WP_DEBUG_LOG active, so could you please see if there are any errors logged in the debug.log file located at /wp-contents and send them to us?

Regarding the duplicate organizers, it really seems likely the ‘&’ is the culprit here, but somehow we can’t seem to replicate on our end.

Could you let us know what your database encoding is? I will try to emulate your environment as much possible to see if I can get the same result.

Thanks,
Victor

[Author]

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