[Victor]

Hello Andras!

Just wanted to share with you that a new maintenance release (for the Week of 24 July 2017) is out, including a fix for this issue 🙂

Find out more about this release → https://theeventscalendar.com/maintenance-release-week-24-july-2017/

Please update the plugins and let us know if the fix works for your site.

Best,
Victor

[Victor]

Hello Kristy!

Just wanted to share with you that a new maintenance release (for the Week of 24 July 2017) is out, including a fix for this issue 🙂

Find out more about this release → https://theeventscalendar.com/maintenance-release-week-24-july-2017/

Please update the plugins and let us know if the fix works for your site.

Best,
Victor

[Victor]

Hello Juan!

Just wanted to share with you that a new maintenance release (for the Week of 24 July 2017) is out, including a fix for this issue 🙂

Find out more about this release → https://theeventscalendar.com/maintenance-release-week-24-july-2017/

Please update the plugins and see if the fix works for your site. Don’t hesitate to open a new thread if anything comes up and we’d be happy to assist.

Best,
Victor

[Victor]

Hello There!

Just wanted to share with you that a new maintenance release (for the Week of 24 July 2017) is out, including a fix for this issue 🙂

Find out more about this release → https://theeventscalendar.com/maintenance-release-week-24-july-2017/

Please update the plugins and let us know if the fix works for your site.

Best,
Victor

[Victor]

Hello There!

Just wanted to share with you that a new maintenance release (for the Week of 24 July 2017) is out, including a fix for this issue 🙂

Find out more about this release → https://theeventscalendar.com/maintenance-release-week-24-july-2017/

Please update the plugins and let us know if the fix works for your site.

Best,
Victor

[Victor]

Hello Mohamed!

Just wanted to share with you that a new maintenance release (for the Week of 24 July 2017) is out, including a fix for this issue 🙂

Find out more about this release → https://theeventscalendar.com/maintenance-release-week-24-july-2017/

Please update the plugins and see if the fix works for your site and don’t hesitate to open a new thread if anything comes up.

Best,
Victor

[Victor]

Hello Neil!

Just wanted to share with you that a new maintenance release (for the Week of 24 July 2017) is out, including a fix for this issue 🙂

Find out more about this release → https://theeventscalendar.com/maintenance-release-week-24-july-2017/

Please update the plugins and let us know if the fix works for your site.

Best,
Victor

[Victor]

Hello There!

Just wanted to share with you that a new maintenance release (for the Week of 24 July 2017) is out, including a fix for this issue 🙂

Find out more about this release → https://theeventscalendar.com/maintenance-release-week-24-july-2017/

Please update the plugins and let us know if the fix works for your site.

Best,
Victor

[Victor]

Hello Ben!

I’m sorry for the confusion here, but we had a misunderstanding with the bug report and I wrongly informed you that this issue was fixed. The following is what we actually discovered about this issue:

The venue assignment/handling system with Eventbrite is a bit sensitive, and so if even a small difference exists between the name/address info of an ostensibly-“same” venue, two different venues will be made on Eventbrite.com.

For example, if you use the abbreviation “St.” for “Street” (with period), and on another event you use “St” (without period), it will consider it a different address, thus a different venue. So this is not the same as “duplicate venues”

Could you please confirm this is the same case for you? Let us know about it.

I apologise once again for the confusion.

Best,
Victor

[Victor]

Hello again!

I’m sorry for the confusion here, but we had a misunderstanding with the bug report and I wrongly informed you that this issue was fixed. The following is what we actually discovered about this issue:

The venue assignment/handling system with Eventbrite is a bit sensitive, and so if even a small difference exists between the name/address info of an ostensibly-“same” venue, two different venues will be made on Eventbrite.com.

For example, if you use the abbreviation “St.” for “Street” (with period), and on another event you use “St” (without period), it will consider it a different address, thus a different venue. So this is not the same as “duplicate venues”

Could you please confirm this is the same case for you? Let us know about it.

I apologise once again for the confusion.

Best,
Victor

[Victor]

Hello Ben!

Just replied to your other thread. But just in case you missed it let me share with you that a new maintenance release (for the Week of 24 July 2017) is out, including a fix for this issue 🙂

Find out more about this release → https://theeventscalendar.com/maintenance-release-week-24-july-2017/

Please update the plugins and let us know if the fix works for your site.

Best,
Victor

Please read the post below this one.

[Victor]

Hello Ben!

Just wanted to share with you that a new maintenance release (for the Week of 24 July 2017) is out, including a fix for this issue 🙂

Find out more about this release → https://theeventscalendar.com/maintenance-release-week-24-july-2017/

Please update the plugins and see if the fix works for your site. If you have any issues or questions, don’t hesitate to open a new thread and we’d be happy to assist!

Best,
Victor

Please refer to the following post for the resolution about this issue -> https://theeventscalendar.com/support/forums/topic/repeat-duplicated-event-has-a-second-venue-instance-and-things-venue-is-missin/#dl_post-1329111

[Victor]

Hello There!

Just wanted to share with you that a new maintenance release (for the Week of 24 July 2017) is out, including a fix for this issue 🙂

Find out more about this release → https://theeventscalendar.com/maintenance-release-week-24-july-2017/

Please update the plugins and let us know if the fix works for your site.

Best,
Victor

[Victor]

Hello Albert!

Just wanted to share with you that a new maintenance release (for the Week of 24 July 2017) is out, including a fix for this issue 🙂

Find out more about this release → https://theeventscalendar.com/maintenance-release-week-24-july-2017/

Please update the plugins and let us know if the fix works for your site.

Best,
Victor

[Victor]

Hello Patrick!

Just wanted to share with you that a new maintenance release (for the Week of 24 July 2017) is out, including a fix for this issue 🙂

Find out more about this release → https://theeventscalendar.com/maintenance-release-week-24-july-2017/

Please update the plugins and let us know if the fix works for your site.

Best,
Victor

[Author]

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