[Victor]

Hello Mario!

Thanks for checking that and for sharing the gCal URL.

I could import the gCal from my own local installation, so the import source seems is no problem here.

Could you please delete the key from your wp-admin > Events > Settings, disconnect your old license from https://theeventscalendar.com/license-keys/, and then enter your license and save again in your wp-admin settings ?

After that, try running some imports and see if it works.

Thanks,
Victor

[Victor]

Hello Leander!

Thanks for clearing that out.

I’m sorry for a bit of delay here. We’ve just checked your last imports and it looks like a number of imports are running, but not all are successful. Having a closer look at those imports, it seems that the ones failing are coming from Facebook sources that have no upcoming events.

I see the last successful imports are from https://www.facebook.com/buergerschaffenwissen and https://www.facebook.com/haufeverlag

Could you please tell us a which were your last failed imports from Facebook that have upcoming events?

Thanks,
Victor

[Victor]

Hello Leander!

Using the linked threads I managed to come up with some working snippets.

Try the following code in your single-venue.php template override:

// First show upcoming events
echo tribe_venue_upcoming_events( $venue_id, $wp_query->query_vars );
// and then those from the past
echo tribe_include_view_list( array(
'venue' => $venue_id,
'eventDisplay' => 'past'
) );

The next one is for the single-organizer.php template file:

echo tribe_organizer_upcoming_events( $organizer_id );
// Past events
echo tribe_include_view_list( array(
'organizer' => $organizer_id,
'eventDisplay' => 'past'
) );

Let me know if that works for you 🙂

Best,
Victor

[Victor]

Hola Antonio!

Realizando algunas pruebas sobre tu sitio me encontré con algunas URL un poco extrañas, como por ejemplo esta: https://rondainfinita.info/eventos/foto/?action=tribe_photo&tribe_paged=1&tribe_event_display=photo&6134134db7bee3961d5ceb2ccd72b520=66084823017ea807d15badc127702052&WP55T3S7XJS2=7H5W8K53HX&tribe_eventcategory=165&6134134db7bee3961d5ceb2ccd72b520=66084823017ea807d15badc127702052&WP55T3S7XJS2=7H5W8K53HX&tribe_eventcategory=165&6134134db7bee3961d5ceb2ccd72b520=66084823017ea807d15badc127702052&WP55T3S7XJS2=7H5W8K53HX

Veo que aparecen variables que no deberían estar, así que es posible que haya algún conflicto con un plugin o theme. Lo ideal es que realices los tests para ver si encuentras algún conflicto > https://theeventscalendar.com/knowledgebase/testing-for-conflicts/

Te recomiendo realizar una instalación de tu sitio en staging/desarrollo para poder realizar estas pruebas sin alterar el sitio en vivo.

¿Sabes si este problema comenzó con la actualización de algún otro plugin? Si es así, tal vez podrías comenzar por probar desactivar ese mismo plugin y ver si hay alguna diferencia.

Saludos,
Victor

[Victor]

Hello Ashley!

Thanks for getting in touch with us. I’m sorry you are having that issue.

Unfortunately, we are aware of this and we have a workaround in the meantime for you to hide the attendees from all the events.

You’ll have to run the database query that Andras provided here > https://theeventscalendar.com/support/forums/topic/global-setting-to-hide-display-attendee-list-2/#dl_post-1317410

We’d recommend that you make a backup of your database before running the query.

I will also link this thread to the bug report so we’ll let you know when a bug fix is released for this issue.

My apologies for this inconvenience. Let me know if the workaround works for you.

Best,
Victor

[Victor]

Hello Bart!

I’m glad you could work that out! Thanks for following up to let us know about it.

My apologies for not replying sooner than usually expected here. We’ve been having a higher demand in our forums for the last couple of days and that caused us some delays.

I’ll go ahead and close this now, but feel free to open a new topic if anything comes up and we’d be happy to help.

Have a good weekend!
Victor

[Victor]

Hello Rainer!

Thanks for getting in touch with us!

Unfortunately, we are already aware of this issue and a fix for it should arrive in our next maintenance release next week.

I’ll change this thread’s status to “Pending fix” and link it to the bug report so we’ll let you know as soon as a bugfix is released.

It shouldn’t be breaking anything in your site though, so you’re good.

Thanks for taking your time and reporting this.

Best,
Victor

[Victor]

Hi Ellen!

I’ve replied to you about your first and third issues in here -> https://theeventscalendar.com/support/forums/topic/scheduled-imports-not-working-does-not-recognize-date-of-last-import/ Please follow up with them in that thread.

Regarding your second point, that is unfortunately an issue we are already aware of, so I will set this thread’s status to “Pending fix” and link it to the bug report, so we can let you know as soon as it’s fixed.

We are really grateful that you’d like to continue promoting our plugin. Rest assured we will address all these bugs as we take all our issues seriously and we strive to make our plugins better each day.

My apologies for this inconvenience and we’d appreciate your patience while we work on this.

Please don’t hesitate to ask any other questions you may have and I’d be happy to assist.

Best,
Victor

[Victor]

Hello Jason!

I’m sorry your are also experiencing this issue.

I have attached the thread to the bug report so we can let you know as soon as a fix is released.

Actually, I’ve just checked the report and while I cannot commit to a date for when this will be fixed, I can tell it’s possible to be ready for next week’s maintenance release.

My apologies for this inconvenience and we’d appreciate your patience in the meantime.

Best,
Victor

[Victor]

Hello Bradley!

Thanks for reaching out to us!

Unfortunately, that is a bug we are already aware of and we’ll address it in one of our future maintenance releases.

What I’ll do is change this thread’s status to “Pending fix” and link it to the bug report. This way we can let you know as soon as a bugfix is released for it.

I apologise for this inconvenience and we’d appreciate your patience in the meantime.

Please do not hesitate to ask any other questions you may have and I’d be happy to assist.

Best,
Victor

[Victor]

Hi Jacqueline! I’ve just replied to you about this issue in your other thread > https://theeventscalendar.com/support/forums/topic/import-from-google-calendar-stopped-on-july-27th/

I’ll close this for now to avoid having duplicates.

Best,
Victor

[Victor]

Hello Jacqueline!

Thanks for getting in touch with us and for following up with this.

I’m glad to know you could solve the Event Aggregator connection issue.

Unfortunately, we are aware of the duplicates problem with Google Calendar events and the team is already working on it, so I will attach this thread to the bug report so we can let you know as soon as a fix is released.

Actually, I’ve just checked the report and while I cannot commit to a date for when this will be fixed, I can tell it’s possible to be ready for next week’s maintenance release.

The only workaround I’ve found so far is to stop your Gcal scheduled imports from running. I know it’s not ideal but it will at least avoid the duplicates.

I apologise for this inconvenience and we’d appreciate your patience in the meantime.

Best,
Victor

[Victor]

Hi Patrick!

The code you sent is working for me. Are you placing the code in your active theme’s functions.php file?

Are you using any plugin to do so?

Let me know about it.

Best,
Victor

[Victor]

Hi Mario,

Thanks for clearing that out.

Could you please share the Google calendar URL so we can run some tests on our side?

Are you having the issue with scheduled imports or a One-time import? If scheduled import, are you able to run the import manually?

Could you please also go to Events > Help and under Event Aggregator System Status see if the connection is OK ?

Thanks,
Victor

[Victor]

Hello Gaetano!

I truly understand your position right now. I once again apologise for this.

Unfortunately, we don’t have a workaround at the moment as this is something that has to be changed in our Event Aggregator servers. Rest assured the team will address it and and let you know when fixed.

I will make sure to flag this in the report to see if we can get things movings faster.

Best,
Victor

[Author]

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