[Trisha]

Hi, Bryn!

I’m glad this helped!

I’m going to close this conversation out, but as always, if you need anything else feel free to reach out! I’m happy to help 🙂

Cheers,
Trisha

[Trisha]

Hello there!

Thank you for using The Events Calendar! I can help with this ?

I apologize for the delay on our end. I do have a solution for you.

You can override the max-quantity for that number field by moving the file into your theme and changing the value for that input.

To start:

1. Make a new copy of ‘event-tickets-plus/src/views/wootickets/tickets.php’
2. Move the new copy into your theme.

   [your-theme]/tribe-events/wootickets/tickets.php'

3. Go to Line 81 in the file that you just moved and change the content to read like this:

   'max_value'   => 1,

I have tested and can confirm that this works in the default theme.

Does this help answer your question? Let me know how it goes!

Cheers,
Trisha

[Trisha]

Hi, Kari!

So glad to hear it! 🙂

I’m going to close this conversation out, but as always, if you need anything else feel free to reach out! I’m happy to help 🙂

Cheers,
Trisha

[Trisha]

Hi, Rene!

I hope things are well with you!

Since we haven’t heard from you for a while I’m going to go ahead and close this conversation, but as always, if you need anything else feel free to reach out! I’m happy to help 🙂

Cheers,
Trisha

[Trisha]

This reply is private.

[Trisha]

Hi, Huiwen!

Sure, I can show you where to find that!  Look in ‘events-calendar-pro > src > functions > template-tags >general.php’ on Line 683. That’s the function that outputs the related posts boxes. Line 695 below that is where the query lives. You could use the filter on Line 720 to alter the $args.

Let me know if that doesn’t make sense or if you need anything else.

Cheers,
Trisha

[Trisha]

Hi, Peter!

I have good news in that I was able to reproduce the bug. This allows me to create a new ticket so that the bug will be fixed.

The issue seems to happen when someone purchases tickets for more than one event at a time.

I will mark this conversation to ‘Pending Fix’ so that you will be notified when the fix is published.

Thank you so much for your patience!

Cheers,
Trisha

[Trisha]

Hi again!

I wanted to confirm I see your edit with the xml file! I saw it just as I was about to reply that there wasn’t an attachment 😉

Cheers!

[Trisha]

Hi, Seth!

Thanks for reporting back! I’ll take a look and follow your instructions and see what I come up with!

Hang in there!
Trisha

[Trisha]

Hello, Sharon!

Thank you for using The Events Calendar! I can help with this ?

When I go to your site I’m able to navigate to the Events page from the top menu as well as from the events in the main area.

You say you disabled all other plugins, did you also try one of the default themes, such as twentyseventeen?

What happens if you try deactivating all plugins and switching to the Twenty Seventeen theme together? Do you notice a difference then?

If you see no difference in those conditions, then we’ll need to do some deeper troubleshooting

You can find more detailed instructions in our Testing for Conflicts guide here: https://theeventscalendar.com/knowledgebase/testing-for-conflicts/

Let me know what you find out!

Cheers,
Trisha

[Trisha]

Hello, Bryn!

Thank you for using The Events Calendar! I can help with this ?

This sure is possible, although I agree it is a bit tricky!

Your settings screen should look like this:

You’re basically creating 2 events and setting them to recur based on day rather than date. Does this help answer your question? Let me know!

Cheers,
Trisha

 

[Trisha]

Hello, Huiwen!

Thank you for checking out The Events Calendar! I can help with this ?

The default configuration is that the events are related by category. There are filters in place that would allow you to alter this query to get the results you want.

Does this help answer your question? Let me know how it goes!

Cheers,
Trisha

[Trisha]

Hello, Cinnamon!

Thank you for checking out The Events Calendar! I can help with this ?

Yes, the Photo View shortcode should be able to do what you need with a few caveats. You can’t limit the number of events in the shortcode itself but there is a setting in the Events Admin that allows you to limit events per page.

The photo view uses a script called ‘isotope’  that is set to the masonry layout for it’s layout, so yes, it is always going to be varying height. There is definitely a way to get around this with some custom code but that would be outside the scope of our support.

Another option might be for you to use our ‘tribe_events_query’ function. It would allow you to have full control over the styling and layout. The PHP is not very hard to write and most of the customization would go into the styling.

You can read more about that here https://theeventscalendar.com/knowledgebase/custom-event-queries/

I hope this helps answer your question!

Cheers,
Trisha

[Trisha]

Hello, Mel!

Thank you for using The Events Calendar! I can help with this ?

What is the URL of the site in question? Also, would you be willing to share your system information? That will allow me to check for possible conflicts and see your current calendar settings. You can snag that by heading to Events > Help, copying the information that is at the bottom of the screen, then pasting it here for me as a private reply.

I’ll wait to hear from you!

Cheers,
Trisha

[Trisha]

I’m glad Caroline was able to help you out! Have a great week!

I’m going to close this conversation out, but as always, if you need anything else feel free to reach out! I’m happy to help 🙂

Cheers,
Trisha

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