Hello, Mel!
Thank you for using The Events Calendar! I can help with this ?
What is the URLĀ of the site in question? Also, would you be willing to share your system information? That will allow me to check for possible conflicts and see your current calendar settings. You can snag that by heading to Events > Help, copying the information that is at the bottom of the screen, then pasting it here for me as a private reply.
I’ll wait to hear from you!
Cheers,
Trisha