Trisha

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Viewing 15 posts - 16 through 30 (of 343 total)
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  • in reply to: Trying to pull in the Events Calendar Pro Cat Name #1287449
    Trisha
    Member

    Hello, Kari!

    Thank you for using The Events Calendar! I can help with this ?

    The easiest way to get the custom taxonomy for an event is to use the WordPress function ‘get_the_terms()’. I added it to your code to test, you can see the results in this gist.

    https://gist.github.com/trishasalas/4b1e2c5084b56c994843672d3a938ce1

    Does this help answer your question? Let me know how it goes!

    Cheers,
    Trisha

    in reply to: Events on save day cause loop in prev and next #1287428
    Trisha
    Member

    Hello, Seth!

    Thank you for using The Events Calendar! I’m happy to help with this ?

    I’m sorry to hear you’re having this problem, let’s see if we can get it sorted out.

    To start with, have tried the following:

    • Deactivated all other plugins?
    • Switched to a default theme?

    Did you happen to notice a difference when deactivating all other plugins or switching to a default WordPress theme, like Twenty Seventeen?

    What happens if you try deactivating all plugins and switching to the Twenty Seventeen theme together? Do you notice a difference then?

    If you see no difference in those conditions, then we’ll need to do some deeper troubleshooting

    You can find more detailed instructions in our Testing for Conflicts guide here: https://theeventscalendar.com/knowledgebase/testing-for-conflicts/

    Let me know what you find out and we can go from there.

    Cheers,
    Trisha

    Trisha
    Member

    Hi, James!

    I’m so glad to see you got this worked out!

    I’m going to close this conversation out, but as always, if you need anything else feel free to reach out! I’m happy to help 🙂

    Cheers,
    Trisha

    in reply to: Strange rendering on Events Calendar list view #1287392
    Trisha
    Member

    Hello, Deborah!

    Thank you for using The Events Calendar! I can help with this ?

    We are unfortunately unable to provide support through our Pre-Sales forum channel, but you can head over to The Events Calendar WordPress.org support forums for assistance and answers.

    If you have a PRO license, you can log into your account and get assistance through the PRO forums. If you need to reset your password, you can do so here. This will send an email to the account used when you initially registered for the support forums.

    Thanks for understanding and good luck resolving your issue. Have a good day!

    Cheers,
    Trisha

    in reply to: Structured Data Errors (Microformats) #1287388
    Trisha
    Member

    Hello, Aaron!

    Thank you for using The Events Calendar! I can help with this ?

    I’m sorry to see you’re having this problem.

    Have tried the following:

    • Deactivated all other plugins?
    • Switched to a default theme?

    Did you happen to notice a difference when deactivating all other plugins or switching to a default WordPress theme, like Twenty Seventeen?

    What happens if you try deactivating all plugins and switching to the Twenty Seventeen theme together? Do you notice a difference then?

    If you see no difference in those conditions, then we’ll need to do some deeper troubleshooting.

    You can find more detailed instructions in our Testing for Conflicts guide here: https://theeventscalendar.com/knowledgebase/testing-for-conflicts/

    Cheers,
    Trisha

    in reply to: Parse Error When Importing #1286821
    Trisha
    Member

    Hello, Bryan!

    Thank you for using The Events Calendar! I can help with this ?

    I’m sorry to hear about this! To start off with, would you be willing to share your system information? That will allow me to see what version you’re using as well as check for possible conflicts and see your current calendar settings. You can snag that by heading to Events > Help, copying the information that is at the bottom of the screen, then pasting it here for me as a private reply.

    I’ll wait for your reply!

    Cheers,
    Trisha

    in reply to: Views and admin options to input events #1286587
    Trisha
    Member

    Hello, Lisa!

    I’m jumping in to help Caroline out! The type of date filtering that you’re describing isn’t something that’s supported ‘out of the box’. the plugin is very extensible and that could be customized by a developer.

    There is a hook called that could be utilized to make that adjustment. Additionally, the tribe bar uses the bootstrap datepicker which has some pretty impressive documentation that will be super helpful for customizing.

    setup_date_search_in_bar

    Does this help answer your question? Let me know!

    Cheers,
    Trisha

    Trisha
    Member

    Hello, Albert!

    Thank you for using The Events Calendar! I can help with this ?

    The second shortcode you reference is a widget shortcode, it is designed so that the ‘view more’ link will take you back to the main calendar. You would need to troubleshoot how the previous/next links are configured.

    An easier solution might be to use the tribe events and add the category as one of the arguments, something like this:

    [tribe_events view="list" category="Kirkcaldy"]

    Does this help answer your question? Let me know how it goes!

    Cheers,
    Trisha

    in reply to: custom sorting of Events #1286565
    Trisha
    Member

    Hello, Steve!

    Thank you for using The Events Calendar! I can help with this ?

    Without seeing your code it looks like the modification itself hasn’t made it’s way to the search query. Can you double check to make sure that you’ve added the query to ‘tribe_pre_get_posts’? Additionally, see if $_POST[‘tribe-bar-my-field’] is returning any data.

    Here is a code snippet from the article that should help:

    add_filter( ‘tribe_events_pre_get_posts’, ‘setup_my_bar_field_in_query’, 10, 1 );

    function setup_my_bar_field_in_query( $query ){
    if ( !empty( $_REQUEST[‘tribe-bar-my-field’] ) ) {
    // do stuff
    }

    return $query;
    }

    Does this help answer your question? Let me know how it goes!

    Cheers,
    Trisha

    in reply to: Community Events plugin #1286561
    Trisha
    Member

    Hello, Erik!

    Thank you for checking out The Events Calendar! I can help with this ?

    Community Events is very close to WCAG 2.0 AA Compliance. The one place it falls short when tested with any automated testing tool would be the form labels. That said, several of the failures are false positives and the form itself, while not perfect, is navigable with a screen reader.

    If full compliance is necessary it would take a minimal amount of work by a knowledgeable developer to reach that goal.

    Does this help answer your question? Let me know how it goes!

    Cheers,
    Trisha

    Trisha
    Member

    Hi, Peter!

    So sorry for my delay here, I’ve been out sick with dental problems! I’m catching up and will work on this tomorrow (Friday)

    Thank You!
    Trisha

    in reply to: Issue with link to learn more about event #1285222
    Trisha
    Member

    Hi, Rudy!

    My apologies for the delay here! I have been out with dental issues and am just now getting caught up. I didn’t want to leave you hanging any longer without communication.

    This one is certainly a bit puzzling! I’m going to chat with one of my colleagues and see if what next steps we can take.

    Cheers,
    Trisha

    in reply to: Invalid SQL query with REST API and recurring events #1284727
    Trisha
    Member

    Hi, Jeremy!

    Thanks for letting us know about this! I’ll log the bug and give the devs a heads up.

    I’m going to mark this conversation as ‘Pending Fix’ so you’ll be notified when the code is published.

    Cheers,
    Trisha

    Trisha
    Member

    This reply is private.

    in reply to: Login Issues #1284699
    Trisha
    Member

    Hello, Jared!

    Thank you for using The Events Calendar! I can help with this ?

    That certainly is puzzling! Has this form worked for you in the past? There aren’t any known issues that I’m aware of.

    You say you’ve disabled all plugins that you can? Were you able to disable the caching plugin that you have? The behavior sounds slightly like it could be a caching issue.

    To find out what’s going on you’ll really need to go through the Testing for Conflicts guide here: https://theeventscalendar.com/knowledgebase/testing-for-conflicts/

    I understand this is a live site, we recommend setting up a duplicate or ‘staging’ site for testing purposes. This article may be helpful: http://www.wpbeginner.com/wp-tutorials/how-to-create-staging-environment-for-a-wordpress-site/

    Let me know if you have any further questions until then I’ll wait to hear back from you!

    Cheers,
    Trisha

Viewing 15 posts - 16 through 30 (of 343 total)