[Trisha]

Hi Ben!

Sorry to hear you’re having a bit of difficulty here. You do have the right text string, though so you’re off to a good start. The text string is listed in the ‘lang > tribe-events-filter-view.pot’ file on line 207 if you’d like to translate it yourself.

As an alternative you can use this snippet: https://gist.github.com/trishasalas/eae367f6f09c7958aa8284b84e025563

Place it at the bottom of your theme’s function.php file taking care not to disturb any of the existing code. After that, replace the text ‘TRANSLATED TEXT HERE’ with your translation.

That should get you set up! If you have any problem with this or have any further questions feel free to let me know!

Happy to Help! ?

Cheers,
Trisha

[Trisha]

Hi Marianne!

Sorry to hear you’re having this problem, I know how frustrating these issues can be. This is definitely not intended behavior but I’m hopeful that we can get this figured out for you asap!

There are a few things you can check:

1. First off go to Settings > General in the WordPress Admin area and see what timezone your site is currently set to.
2. After you’ve confirmed that go back to your csv file and check to see if the events themselves are set to the same time zone that your site is.
3. If they are not and you wish to keep them set as different than the your website timezone; you can adjust the Timezone settings in your Events Dashboard at Events > Settings. You’ll find the timezone settings at the bottom of that page.

I tested some myself and it is possible have what appear to be duplicate events or events on the wrong day simply because the timezones don’t match.

If you’ve tested this already or if you find this isn’t the case after testing please let me know! We have some further troubleshooting steps we can go through if needed.

Cheers,
Trisha

[Trisha]

Hi Shaun,

I’m sorry to hear that you’re also experiencing this issue. Thank you for taking the time to submit your information.

As you’ve seen, the more information we can get the better! I’ve added your info to the list and we’ll certainly let you know when a fix is found.

Cheers,
Trisha

[Trisha]

Julian,

So glad to hear this is resolved for you! If there’s anything else we can do or if you have any further questions, feel free to reach out!

Cheers!
Trisha

[Trisha]

Hi Julian!

So sorry you’re having the problem! It looks like the tooltips have been commented out and are appearing inside the month grid on hover. I can see how that would be frustrating.

Let’s start by having you go through this guide in our Knowledgebase -> https://theeventscalendar.com/knowledgebase/testing-for-conflicts/

This will help to rule out any theme or plugin conflicts and depending on what we find out there we can begin to narrow down what’s causing this issue and get you fixed up asap!

Let me know what you find out!

Cheers,
Trisha

[Trisha]

Hi Brad!

Thanks for writing in! We’re addressing accessibility with The Events Calendar pretty aggressively at this time. We don’t have a VPAT but The Events Calendar itself is close to WCAG 2.0 AA compliant when used within an Accessible Theme.

The list view has the fewest errors in automated testing and we’ll be addressing some issues in upcoming maintenance releases that will get us even closer in other views.

Also, our services team has customized The Events Calendar for several sites that required WCAG 2.0 AA compliance, so that’s a possibility if you need a level of compliance that we don’t currently have ‘out of the box’.

I hope this helps answer your questions, let me know if I can be of further assistance.

Cheers,
Trisha

[Trisha]

Hi there!

Sorry to hear your having this problem, that is odd indeed! Let’s get started by testing for conflicts using this guide in the Knowledgebase -> https://theeventscalendar.com/knowledgebase/testing-for-conflicts/

Once you get that done I think it will be easier to narrow down what might be causing this. Let me know what you find!

Cheers,
Trisha

[Trisha]

Hello Allesandro!

I’m really sorry to hear your having so much trouble with this, I can understand your frustration!

The text that your referring to is translatable, in fact the German translation has already been translated by a community member (Es gibt derzeit keine anstehenden Veranstaltungen).

I checked in the language files and it does look like the Italian translation is missing this for this string. If you’d like to help us out on that count, you can register at http://translations.theeventscalendar.com/projects

It looks like it the string has been updated already in our 4.4.3 release.
https://github.com/moderntribe/the-events-calendar/blob/4.4.3/lang/the-events-calendar-it_IT.po#L4219

As a last resort, if you are unable access the .po files for any reason feel free to try this snippet out as a work around. I’ve tested it and it works for you purposes.

Place it at the bottom of your ‘functions.php’ file in your theme taking care not to disturb any other code.

https://gist.github.com/trishasalas/657a85dab61f91e5b653206fd6df7d63

I hope this works out for you! If you have any further questions at all feel free to follow up!

Cheers!
Trisha

[Trisha]

Hi Will!

Sorry to hear your running into trouble! I did a few quick tests on my end and ran into the same issue with the post object field.

My suggestion would be to utilize one of the available action hooks to attach a custom function to. do_action( 'tribe_events_single_event_before_the_content' ) looks like a good candidate based on where you currently have the code.

Let me know if I can help any further or if you have any other questions.

Cheers,
Trisha

[Trisha]

This reply is private.

[Trisha]

Hi Bill,

I used the same information you have and was able to successfully save the organizer to an event.

Based on that I’d suggest creating a new organizer with the same details, etc and try to use that instead.  If that works you can delete the problematic post attach the events to the new organizer.

Cheers,
Trisha

[Trisha]

Hi Katrina!

I’m so sorry to see you’re having this issue! I looked at the page and the odd thing is that the ticket’s container is there (in the code) but something is causing it to be just 1 pixel tall, so it looks like it’s not there at all.

I’ll investigate on my end and get back to you asap! Have a great rest of your day! ?

Cheers,

Trisha

[Trisha]

Hi Bill!

That is odd! Sorry to hear your having this problem. I’ve looked at both links you provided as well as some of the other events/organizers on your site and there’s nothing that sticks out as an obvious issue.

I’m going to see if I can recreate the issue on my end and/or successfully use the same data to save a post. I’ll get back to you soon with further info and hopefully we’ll be on our way to a resolution ?

Cheers,
Trisha

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