[Sky]

Nathan,

Ah, so the Community Events plugin. The newest version’s line numbers were not matching up, so I wasn’t sure.

I found the two issues you mention, and I agree with your assessment. I have created a bug ticket for this.

Thanks so much for reporting your finds! When these issues have been looked at by the development team, someone will follow up with you here.

Thanks,
Sky

[Sky]

Margit,

Glad you got this figured out!

Please let us know if you have any other questions or issues in the future.

Thanks,
Sky

[Sky]

Hannes,

I just found this extension that looks like it may enable the attendee fields to appear in the emails for tickets?

Can you give that a look and see if it meets your needs?

Thanks,
Sky

[Sky]

Mat,

Yes, unfortunately each ticket would have to have the information entered separately the way it currently works.

Thanks,
Sky

[Sky]

Belinda,

Great! Thank you for voting in the User Voice forum. That really helps our devs to know what features to prioritize.

Please let us know if you have any other questions or issues in the future.

Take care,
Sky

[Sky]

Great! I’m happy we got that working for you.

Please let us know if you have any questions or issues in the future.

Take care,
Sky

[Sky]

Jan,

As much as we’d like you to use our plugins, I think it’s worth mentioning that there are plugins out there specifically for booking that will probably meet your needs better than trying to make the calendar do something that it’s not equipped to do. However, I will try to answer your questions and leave it up to you to determine if that is the case.

You can also export events using the default WordPress “export” functionality, which exports an XML file. Many of our users use a plugin called WP All Export to do more complicated stuff with event data.

I’m not sure what would be involved in custom functionality for automatically generating ics files. That is a little beyond the scope of what I can assist with in the forums.

As far as marking the days without events: as I said earlier, this seems like it would make all of this way more complicated than it should be. Not sure how that would work.

Lastly, you can use categories or tags to display a single series of events on a calendar, as you are describing.

I hope you figure out how to achieve what you’re trying to do here. If you do manage to get it working with our plugins, please share your workflow here on the forums for others to learn from.

Thanks,
Sky

[Sky]

Great! Let us know if you have any other questions in the meantime.

Thanks,
Sky

[Sky]

Thank you for the screenshot. Can you verify that you have enabled Payment Data Transfer in your PayPal settings? This is what lets PayPal communicate the payment status back to your site. If this is not enabled, you would see that error message.

Thanks,
Sky

[Sky]

Hi Mateusz,

Thanks for reaching out to us!

While you can share ticket capacity for multiple tickets on the same event, I’m not sure this will work with what you are describing. The multiday ticket would have no way of sharing capacity with two separate tickets and track for each individual day.

You would need to sell tickets for each day individually, and set a fixed number of tickets for each. I think there may be ways to create “bundles” if you are using WooCommerce for your payment system.

Let me know if you have any other questions.

Thanks,
Sky

[Sky]

Hi Stephanie,

Currently, only attendees can edit their ticket information. The ability for admins to do it is something that has been requested before, and may be considered for the future. You can visit our https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/11641629-allow-manual-entry-of-attendee-information forum and vote for this feature.

Sorry, I didn’t have better news for you on this. Please let me know if you have any other questions.

Thanks,
Sky

[Sky]

Bart,

I’m sorry to hear that you are having issues with updates. I will try to help you get this sorted.

The version showing in the screenshot is indeed the latest version. However, I don’t see any active licenses for The Events Calendar Pro. You will need to renew your license or purchase a new one in order to update the plugin.

Let us know if you have any other questions.

Thanks,
Sky

[Sky]

Hi Nathan!

Thanks for reaching out to us!

Can you clarify which plugin files you are referring to? Also, which version of that plugin if not the latest.

Thanks,
Sky

[Sky]

Hello Hannes,

There is a template for this email that can be copied into your theme and customized. The template is located in the Events Tickets plugin in src/views/tickets/attendees-email.php. You would copy this into [your-theme]/tribe-events/tickets/attendees-email.php and make your modifications.

To get you pointed in the right direction, in this template you can use the $event variable, which stores the event as a WordPress post object. So, to get the event id, use $event->ID. You can then pass this into any tribe functions to get details of the event. For example, you might use tribe_get_start_date to get the event date and time like so:


echo tribe_get_start_date( $event->ID, true );


Let me know if that helps, or if you have any other questions.

Thanks,
Sky

[Sky]

Hi Belinda!

Currently, only the attendees themselves can edit their information. This has been suggested before however, and it is something that may be considered for the future.

You can visit our User Voice forum and vote on this feature.

Thanks, and let me know if you have any other questions.
Sky

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