Editing an attendees ticket options, Dinner cuisine choice, after purchase

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  • This topic has 0 replies, 2 voices, and was last updated 8 years ago by Stephanie Hofhenke.
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  • #1495183
    Stephanie Hofhenke
    Participant

    I see that there is a way to allow ticket purchasers to modify their fieldset options after purchase, but I do not see that there is a way for an admin to change the attendee options.

    we sold tickets to a dinner with a cuisine choice as a ticket fieldset. one of our attendees wants to change their choice. How can I as the admin change that in the system?

    We do not want to set it up for the attendee to change this.

    #1495620
    Sky
    Keymaster

    Hi Stephanie,

    Currently, only attendees can edit their ticket information. The ability for admins to do it is something that has been requested before, and may be considered for the future. You can visit our https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/11641629-allow-manual-entry-of-attendee-information forum and vote for this feature.

    Sorry, I didn’t have better news for you on this. Please let me know if you have any other questions.

    Thanks,
    Sky

    #1516002
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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