[Sky]

Also, if you open the ticket settings for the individual event, what is set for “Show attendees list on event page?”

Thanks,
Sky

[Sky]

Hi there!

I’m sorry to hear that you’re having issues with the attendees appearing. I will try to help you get this sorted.

If I understand correctly, when you visit the event page, you do not see a link to view previously purchased tickets?

Can you tell me what you have set in Events > Settings > Tickets: Login Requirements?

Are you logged in as the same user that purchased the tickets when you view the event page?

Thanks,
Sky

[Sky]

Hi there!

Unfortunately, Events Tickets Plus does not currently support recurring events. You would need to create individual events and tickets.

Right now, only a few of our plugins are WPML compatible. Events Tickets and Events Tickets Plus are not yet compatible. You can read more about WPML compatibility here.

Sorry I didn’t have better news for you today. Let me know if you have any other questions.

Thanks,
Sky

[Sky]

Robert,

I’m sorry to hear that this won’t meet your needs for your site.

Please let us know if you have any other questions in the future.

Thanks,
Sky

[Sky]

Hi Dan!

I have upgraded one of your Filterbar licenses to business, and deactivated the other.

To continue receiving updates on both of your current sites, please login to your theeventscalendar.com account and make sure that the active license key is entered within the license settings on your sites.

Thanks, and let me know if you have any other questions.
Sky

[Sky]

Hi Dan!

Our upgrade path is set up around upgrading a single license. I have reached out to some of our license experts to see what we can do for a case like this.

I will let you know something tomorrow about your options.

Thanks,
Sky

[Sky]

Hi Robert!

I looked at a few events set to the same venue in map view, and sure enough there is only one of them displaying on the map. Is this what you were referring to?

The way the map works with the date in the searchbar, it will show events starting at the date entered, but it also displays the next events coming after. By default it starts with today’s date already. There is no way to show only the day’s events in the map view however.

To change Organizers to Performers, you can use this free extension.

Hope that helps! Let me know if you have any other questions.

Thanks,
Sky

[Sky]

Hi Kristin!

To clarify, are you wanting to do this as just a site user that purchases tickets, or as an organizer or site admin with access to the event on the backend?

When purchasing multiple tickets, only the purchaser receives an email, which will list all the attendees.

When logged in, you can view all the attendees of an event, and there is the option to save or email the list. This is a list of all attendees however, not just one particular order.

Let me know if this helps!

Thanks,
Sky

[Sky]

Hi Andreas,

This is not something that can be done by default in the settings. However, our plugins are generally pretty extendable, and I’m sure this could be done with some customization.

You could add conditionals to the template that outputs the ticket form. Check out our Themer’s Guide to learn more about how to customize our plugin templates.

Hope that helps!

Thanks,
Sky

[Sky]

Hi Nicolette!

I’d be happy to help with this.

Try this:

.datepicker-dropdown {
z-index: 99999!important;
}


Let me know if that works for you!

Thanks,
Sky

[Sky]

Sophia,

I’m sorry to hear that you’re having issues with the performance on your site. I will try to help figure out if this is being caused by one of our plugins.

Can you tell me about your development site? Is it running the same theme and plugins? Are the versions up to date in both environments? Is the content roughly the same as on the live site?

This information will help us figure out how to proceed in troubleshooting.

Thanks,
Sky

[Sky]

Hi Terry!

Sorry to hear that you’re having issues on your site. I will try to help you figure out the problem.

I can tell you right off the bat that None of our plugins add social media functionality like this. To figure out what is adding this, I would temporarily switch to the twenty seventeen theme, disable all plugins, and then switch everything back on one at a time until the issue comes back.

Actually, taking a look at the demo for the theme you are using, it appears that this is part of your theme. I would check with the theme developers to see how to disable this feature on the pages you want it removed from.

Good luck! And let us know if you have any Events Calendar related questions in the future.

Thanks,
Sky

[Sky]

Neil,

Unfortunately, not at this time. You can visit our User Voice forum and suggest this as a feature however.

Thanks, and please let us know if you have any other questions.
Sky

[Sky]

Hannes,

Yes, you are correct. I misinterpreted the description for that extension.

I’ve been looking through the code trying to find all the pieces that you would need to access that information, but I’m not coming up with everything.

Here is an example of extracting the attendee data:

// TEC ticket meta fields - get data
$fieldset_meta = get_post_meta( $order->id, Tribe__Tickets_Plus__Meta::META_KEY, true );

//If No fields set, do not process
if (! $fieldset_meta ) return;

//If fields set, loop and display each tickets data
for($i = 0; $i < count($fieldset_meta); $i++) {
$att_ticket_title = get_the_title($keys[$i]);
echo '

'. $att_ticket_title .'

';
foreach( $fieldset_meta[$keys[$i]] AS $key => $value ) {
$att_fname = (isset( $value['first-name'] )) ? $value['first-name'] : '';
$att_lname = (isset( $value['last-name'] )) ? $value['last-name'] : '';
$att_email = (isset( $value['email'] )) ? $value['email'] : 'this';
$att_phone = (isset( $value['phone'] )) ? $value['phone'] : '';
$att_profession = (isset( $value['profession'] )) ? $value['profession'] : '';
$att_license = (isset( $value['license'] )) ? $value['license'] : '';
echo '

';
echo 'Attendee - '. ($key + 1) .'<br />';
echo 'Name: '. $att_fname .' '. $att_lname .'<br />';
echo 'Email: '. $att_email .'<br />';
echo 'Phone: '. $att_phone .'<br />';
echo 'Profession: '. $att_profession .'<br />';
echo 'License #: '. $att_license .'<br />';
echo '

';
} //end foreach
} //end for


What I’m not sure about in the above example is how to access the order id which in there is “$order->id”;

You can look at event-tickets/src/Tribe/Attendees.php at the generate_filtered_list() function. This is what defines the $items that are being looped through in the attendees-email.php file. There are some filters inside that function that could possibly be manipulated to add the data, and there may also be a way to get the id of the ticket for using in the above example.

I’m sorry I don’t have a more complete answer for you. If you are unable to figure it out from the information I have provided, but still want to pursue this, I can add this ticket to our “customization request queue” and someone may be able to help. However, no guarantees if or when that would happen. Let me know if you’d like to go this route.

Let me know if that helps!

Thanks,
Sky

[Sky]

Hi Neil!

Additional fields can be added to the RSVP form in the event admin, in the “attendee information” section of the RSVP. This cannot be configured from the front-end interface, so users will need to have the ability to login to edit those fields themselves.

There are settings for allowing them to edit their events in Events > Settings > Community > Members.

Let me know if this helps!

Thanks,
Sky

[Author]

Posts