Attendees not showing up – Can't add my custom fields

[viperfish]

I am having 2 issues..

With the latest updates I can no longer see the attendees list in the dash board.

I am also not able to add my custom fields as I have in the past.

Please help!

[viperfish]

Scrap that.. I did an update and idt fixed the above issues..

I am not now able to see the list of attendees on the front end any longer..

[Sky]

Hi there!

I’m sorry to hear that you’re having issues with the attendees appearing. I will try to help you get this sorted.

If I understand correctly, when you visit the event page, you do not see a link to view previously purchased tickets?

Can you tell me what you have set in Events > Settings > Tickets: Login Requirements?

Are you logged in as the same user that purchased the tickets when you view the event page?

Thanks,
Sky

[Sky]

Also, if you open the ticket settings for the individual event, what is set for “Show attendees list on event page?”

Thanks,
Sky

[viperfish]

Hi Sky,

Currently I have “Require users to log in before they RSVP”

I no longer see the option to to show or hide attendees on the event page on the individual ticket.

Previously I had the list the was generated customized to display all the additional information that was collected on rsvp and sorted alphabetically.

When I updated I no longer see the “Hide Attendees” check box in the individual event page.

[Sky]

Hi,

In the event admin, click on the “settings” button in the bottom right corner of the the tickets metabox.

 

The checkbox for “Show attendees list on event page” should be checked. If not, the options to hide will not show on individual tickets.

Can you double check this setting as the first step?

Thanks,
Sky

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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