Forum Replies Created
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AuthorPosts
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Sky
KeymasterHello,
Great! Glad I could help. Please let me know if you have any additional questions about this.
Thanks,
SkyAugust 13, 2018 at 7:09 am in reply to: Month view (filtered): Previous month shows ALL events across all categories. #1596052Sky
KeymasterTyler,
Awesome! Glad to hear that the update took care of your problem.
Please let us know if you have any issues or questions in the future.
Thanks,
SkyAugust 10, 2018 at 11:11 am in reply to: Attendee Ticket Fieldset data will not export no matter what I do! #1594993Sky
KeymasterHi there,
I’m sorry to hear that you’re having issues with the fieldset data saving. I will try to help you get this sorted.
I just tried this out in my test install, and for me the custom field data is showing in the export.
Can you provide a screenshot of the custom field that you have created? I only tested with a text field and am wondering if it could be specific to the type of field you are using.
Thanks,
SkySky
KeymasterHi Sadie,
To create a free ticket, just leave the cost field blank when saving.
Please note that we do not handle support requests here in the Pre Sales forum. If you need further help with this, can you log in with the account connected to your product license and post in one of the support forums?
Thanks,
SkyAugust 10, 2018 at 10:20 am in reply to: monthly calendar view gets stuck/recycles when moving forward month after month #1594933Sky
KeymasterHi again,
Awesome! Glad that will work for the time being.
There was actually a hotfix released for the Events Calendar Pro yesterday that addressed some issues with the shortcodes. You might try and see if that fixes things. Otherwise, we’ll let you know when this is addressed.
Thanks,
SkySky
KeymasterHi again,
Unfortunately, I am not able to see your site. The login credentials you provided are not working for me.
In any case the approach you are taking above should not be necessary. The filter bar is output in the templates with a simple function, and all you need to do is move where the function is called.
tribe_get_template_part( 'modules/bar' );
The above code is all that is needed to output the filter bar. To change the location, just find this in the template you want to modify, and move to where you want it.
If you can provide me with a screenshot of the view you are trying to modify, I will tell you which template to copy into your child theme and make your changes in.
Thanks,
SkyAugust 10, 2018 at 9:27 am in reply to: Display problems when entering a description and selecting date #1594792Sky
KeymasterNatasha,
I apologize, I didn’t realize the z-index was being added inline as well.
Try this:
.tribe-ui-datepicker { z-index: 2000!important; }
Let me know if that works for you.
Thanks,
SkySky
KeymasterHi again,
Thanks for the additional information.
To output content in that spot on all the main calendar pages, you could use one of the existing action hooks.
Here is an example to get you started:
add_action('tribe_events_after_header', 'my_custom_content', 100);
function my_custom_content() {
echo "Here is my custom content!";
}
Just add that code to your theme/child-theme’s functions.php file and replace the content with what you need.
Hope that helps! Please let me know if you have additional questions about this.
Thanks,
SkySky
KeymasterMartin,
You’re very welcome! I’m glad I could help.
Please let us know if you have any questions or issues in the future.
Thanks,
SkyAugust 9, 2018 at 11:47 am in reply to: monthly calendar view gets stuck/recycles when moving forward month after month #1594126Sky
KeymasterHi there,
Thanks for reaching out. I will try to help you get this sorted. (love your screen name, btw!)
I was able to reproduce this on my test install when viewing a calendar created with a shortcode. As you said, this only appears to be an issue when the tribe-bar is hidden.
I have created a bug ticket for this, and am attaching this thread to it. Someone will follow up with you here to let you know once a fix has been released.
In the meantime, would enabling the tribe-bar in the shortcode work for you as a temporary measure?
Please let me know if you have any other questions about this for now.
Thanks,
SkySky
KeymasterHi there,
Thanks for reaching out. I will try to help with your issue.
The setting that allows you to add an image in the tickets interface is for the image that gets included with the ticket email only. Unfortunately, there is not a way to have an image assigned to a specific ticket.
Your other option would be to use the event featured image, but this is also for the whole event, and not a specific ticket.
Hope that helps! Please let me know if you have additional questions about this.
Thanks,
SkySky
KeymasterHi Richard,
Please note that we do not provide support for our free products here in the Pre Sales forum.
If you need assistance with the Events Calendar or Event Tickets, please visit the WordPress.org support forum.
That being said, you might also check out this snippet, which is similar: https://gist.github.com/skyshab/27ab9a828bcf41a597a46c66aeff376f
Hope that helps.
Thanks,
SkySky
KeymasterHi there,
Thanks for reaching out. Please note that we are limited in the amount of support we can provide for customizations such as this. That being said, I will try to help get you pointed in the right direction.
I think there is a better way to approach this customization than what you are trying to do. It is not advisable to directly edit the plugin files, as your modifications will be lost when you update.
Fortunately, our plugins are built with customization in mind. There are two ways you can safely customize the event views. All of our event views have templates that can be easily overridden by placing the modified copy of the file in your child theme within a “tribe-events” folder. You can read more about working with custom templates in our Themer’s Guide.
The other way to safely make modifications is through the use of filters. Most of the markup that gets returned from our class methods and functions have filters applied to the return value. This means that you can change the output from your functions.php file without having modify the plugin files or event create a custom template. You can read more about WordPress filters here: https://developer.wordpress.org/plugins/hooks/filters/
Additionally, in your case I wonder if this couldn’t be achieved by just creating a custom WordPress template instead of doing any of the above. Can you tell me more about what you mean “I’d like to place the filter bar after the title and not before?” When using the Twenty Seventeen theme, I do not see any titles after the filterbar. There is an “Upcoming Events” title before the filterbar, and it sounds like this is what you are trying to achieve.
Do you have a link to your site where I can see what you’re wanting to modify? Or, can you provide a screenshot showing the title that is coming after the filter bar?
Thanks,
SkyAugust 9, 2018 at 10:05 am in reply to: Filter Bar "View As" toggle getting a display: none applied incorrectly #1594036Sky
KeymasterHi there,
Thanks for reaching out. I’d be happy to help with this.
The default styles for this use a custom dropdown, and this element is hidden until the wrapping element is clicked.
It looks like you have some customization on your site that is changing this element up a bit. For example, the views select is on the left instead of the right.
If you are going to customize the way this looks and behaves, you will need to override the inline CSS with an !important declaration.
Hope that helps! Please let me know if you have additional questions about this.
Thanks,
SkyAugust 9, 2018 at 9:50 am in reply to: Should events aggregator import pictures from meetup? #1594020Sky
KeymasterHi Colm,
Thanks for reaching out. I’d be happy to help with your question.
Unfortunately, the event image is not pulled in with imports from Meetup.com. You can include images in the markup for the Event Description on Meetup.com, and those will be preserved. But no way to associate an image with the event featured image.
Thanks,
Sky -
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