Migration

[niallflynn]

Hi,

Looking for some advice as I will be changing to a newer version of our site. I have managed to import all content from original site except for our attendee list (tickets sold through events tickets plus). This will be important to us as we have ongoing events planned and bookings coming in all the time. For a successful migration we would need this information imported in our new new build for reporting purposes.

Also just in terms of changing sites. What is the process of bringing our Event Calendar/tickets/filter licenses over to the new updated site.

Many thanks,

Martin

[Sky]

Hi Martin,

Thanks for reaching out. I’d be happy to help with your questions.

For migrating the tickets and attendees you can follow the process outlined here: https://theeventscalendar.com/knowledgebase/using-wordpress-export-tools-to-migrate-events-content/

I believe you should import the tickets first, then the attendees. Be sure to choose the post type for the specific type of tickets you have. There are separate ticket post types depending on your ecommerce plugin.

If you are moving to a new domain, you will need to remove the old domain by visiting your account license keys page before entering the license in the new site: https://theeventscalendar.com/license-keys/

There will be a “disconnect” link next to each URL the plugin is authorized on.

Once you have disconnected your old site, just reinstall the plugins on the new site, and enter your license keys in the Events > Settings > Licenses tab, and save.

Hope that helps! Please let me know if you have any additional questions.

Thanks,
Sky

[niallflynn]

Hi Sky,

Thanks very much for your assistance. Very helpful and appreciated.

Kind Regards,
Martin

[Sky]

Martin,

You’re very welcome! I’m glad I could help.

Please let us know if you have any questions or issues in the future.

Thanks,
Sky

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