[Sky]

Hi again,

OK, I was actually able to reproduce that this time. I’m going to create a bug ticket for this. We are releasing some updates today, so once those ar out, you might try updating and see if your problem still exists. Otherwise, we will follow up with you here once we have a fix.

Please let me know if you have any questions in the meantime.

Thanks,
Sky

[Sky]

Hi again,

As I mentioned, the tooltip file hasn’t been changed in a while, and I don’t think any classes have changed. Perhaps your CSS rules are being overridden? You can try adding !important on the rules to see if that’s the case. Looking at the elements using your browser inspector tools is going to be the best way to see what’s going on.

Unfortunately, that’s about all I can offer for the custom CSS.

Good luck!

Thanks,
Sky

[Sky]

Awesome! Glad that fixed it for you.

Please let us know if you have any additional questions or issues in the future.

Thanks,
Sky

[Sky]

Hi there,

Thanks for reaching out. I’m sorry to hear that you’re having an issue with the shortcodes working. I will try to help you get this sorted.

I was able to reproduce this in my test site. I’m going to create a bug ticket for this. As soon as this has been fixed, we will follow up with you here to let you know.

Please let me know if you have any questions in the meantime.

Thanks,
Sky

[Sky]

Hi there,

Thanks for reaching out. I will try to help with your question.

You can try enabling “Use latitude + longitude” on any events that are not getting picked up automatically. Unfortunately, this still requires you to edit each post manually. I’m not aware of any way to do this in bulk.

Can you tell me if enabling “latitude and longitude” in an event makes it show up on the map?

Thanks,
Sky

[Sky]

Hi there,

Thanks for reaching out. I will try to help with your question.

Unfortunately, the Community Events Submission form does not provide access to the media library. The only way to provide this access would be to give your users a user level that allowed them to edit their events from the backend.

Sorry I didn’t have a better answer for you here. Please let me know if you have any additional questions about this.

Thanks,
Sky

[Sky]

Hi again,

Did you copy and paste the exact code that I posted? I have this working on my test site. It doesn’t make sense that it would throw that error in the middle of the filter name.

Can you share your functions.php file with me through https://gist.github.com/?

Thanks,
Sky

[Sky]

Hi again,

I understand your frustration, and I apologize that this wasn’t easy to resolve. This is not an issue I’ve seen any other reports of. I’m guessing there may be a very specific combinations of settings that would cause something like this to happen. Until we can track down what that is and I can reproduce it on my end, I cannot submit a bug ticket to get this fixed or offer a temporary solution.

If you’d like to continue troubleshooting, I’d be happy to keep trying to figure out what that combination of settings is. Just let me know.

If you’d like to verify that this bug isn’t present in a default install, you can try generating a quick test site at http://poopy.life, add a few events and export the calendar.

My suspicions now are that it may have to do with the date format that is used for the time and date settings in the events. I would try changing that to match the Global WordPress date format, resaving the events, and seeing if that fixes anything.

Thanks,
Sky

[Sky]

Hi again,

I apologize, I wasn’t tracking on that snippet for a second there.

I tried out the snippet and it is working correctly for me. I did notice that in your code snippet the value inside
wp_convert_hr_to_bytes() is using fancy quotes, which may be breaking your code.

Try changing
return wp_convert_hr_to_bytes( ‘1M’ );

to
return wp_convert_hr_to_bytes( '1M' );

Let me know if that works.

Thanks,
Sky

[Sky]

Hi again,

This pulls in whatever value is set in the WordPress settings for “max upload size”. This may be set by your host, a plugin, or even in your htaccess file. In multisite, there is a setting within WordPress, but it looks like you are running a single instance.

When you go to “add new” media in the admin, do you see a message saying what the upload limit is in the bottom left corner of the upload page? Can you tell me what it says there?

On my test site I see the following on my Community Events page on the frontend.

When I adjust the limit, it changes there.

You might check out this article to get an idea of where this might be set in your case: https://www.cloudways.com/blog/increase-media-file-maximum-upload-size-in-wordpress/

Thanks,
Sky

[Sky]

Hi again,

I am still not able to reproduce this on my end. Are you on the latest version of the Events Calendar? If not, please try updating to v4.6.22.1

If that doesn’t help, can you share your Date format settings in Events > Settings > Display?

Thanks,
Sky

[Sky]

Hi again,

Feel free to visit our User Voice Forum and make this suggestion. If there is enough interest in the idea, it may be considered for a future release.

Thanks,
Sky

[Sky]

Hi again,

Awesome! Glad I could help.

Please let us know if you have any questions or issues in the future.

Thanks,
Sky

[Sky]

Hi again,

Yes indeed, it can get confusing sometimes.

I’m glad I could help. Please let me know if you have any further questions about this.

Thanks,
Sky

[Sky]

Hi again,

No problem! Glad I could help.

Please let us know if you have any questions in the future.

Thanks,
Sky

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