Shelby

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Viewing 15 posts - 646 through 660 (of 1,127 total)
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  • Shelby
    Participant

    Hey again Jessica,

    If the conflict testing didn’t reveal anything, then it’s definitely not our plugin. If our plugin was conflicting, then the wait list option would definitely work when it’s deactivated.

    You can let them know it’s not us. 🙂

    Thanks!

    Shelby 🙂

    in reply to: Payment demand despite valid licence key #1287237
    Shelby
    Participant

    Hey Chris,

    Thanks for clarifying. I’m a little stumped here. I’m going to confer with my team on this one and you should expect to hear from me by tomorrow. 🙂

    Thanks for your patience!

    Shelby 🙂

    in reply to: Sidebar for http://………/ events/community/add #1287235
    Shelby
    Participant

    Hallo wieder Marianne,

    Ich habe meinen Rat unten mit Google Translate übersetzt. Ich werde überprüfen, ob Andras zur Verfügung steht, um hier zu platzieren und korrigieren alle dummen Fehler, die dies verursachen können und bieten Ihnen weitere Klarheit für Sie. 🙂

    Zuerst danke für diese Schritte selbst, das ist super hilfreich!

    Zweitens entschuldigt ich mich. Ich hatte beabsichtigt, Sie mit diesem Plugin zu verknüpfen, das automatisch Code generiert, damit Sie in Ihre Vorlage einfügen können. Ich habe vergessen, dass die, die ich ursprünglich verknüpft habe, einige Einschränkungen bei der Implementierung auf Vorlagen, außerhalb von Kategorien oder Post-Typen hat.

    Sie verwenden die “CWA-Einstellungen> Benutzerdefinierte Widget-Bereich” füllen Sie die Informationen für Ihre Sidebar, klicken Sie auf die Schaltfläche “Erstellen” und klicken Sie dann auf den Link “Get Code” den ganzen Weg auf der rechten Seite. Wenn du weitere Hilfe brauchst und Deutsch ist bequemer zu kommunizieren, haben wir ein Teammitglied, das Deutsch spricht und vielleicht in der Lage sein wird, nächste Woche zu helfen, also lass es mich wissen!

    Beste,

    Shelby ?

    in reply to: Issue with month view tooltip and Gantry 5 theme #1287233
    Shelby
    Participant

    Hi Justin,

    I totally understand that!

    I think you’ll find Nico’s tips about editing the tooltip in this thread helpful to set you on the right track. 🙂

    Please let me know if you need anything else on this one!

    Best,

    Shelby 🙂

    in reply to: Next and Previous events #1287228
    Shelby
    Participant

    Ah, I see what you’re saying Byor! My apologies, I didn’t realize we hadn’t updated that documentation.

    You’ll find the file you’re looking for here:

    /wp-content/plugins/the-events-calendar/src/views/single-event.php

    Best,

    Shelby 🙂

    in reply to: Restrict the month view to June 2017 #1287223
    Shelby
    Participant

    Hi again Jesse,

    Thanks for pointing me to that!

    So the snippet in that article is working for me when I paste it into the functions.php file of my testing environment, but only in month view.  So a couple questions for you:

    1. Is your events calendar defaulted to something other than month view?
    2. Also, can you confirm for me that you’re pasting without the opening “<?php”?

    Let me know, and we’ll get this squared away. 🙂

    Thanks!

    Shelby 🙂

    in reply to: events not showing in week view on mobile #1287212
    Shelby
    Participant

    Hi Thomas,

    Thanks for trying that out for me.

    Because I’m not able to replicate this with the default theme in my testing environment, I want to see what the discrepancies are between our set ups. Could you please share your system information with me (you can follow this guide to do so)?

    That will help me better determine what might be the underlying cause of this issue. 🙂

    Thanks!

    Shelby 🙂

    in reply to: Today's Event not showing in sidebar #1286927
    Shelby
    Participant

    Hi there John,

    Thanks for reaching out! 🙂

    This *should be* a simple fix. Go to your dashboard, and go to Settings>General and make sure your timezone is appropriately set. This can often cause the list to get ahead of you. 🙂

    Let me know how that goes!

    Best,

    Shelby 🙂

    in reply to: Next and Previous events #1286924
    Shelby
    Participant

    Hi there Byor,

    Happy to help! 🙂

    You can find updated locations for our file in the Themer’s Guide here.

    Please let me know if you have any follow up questions or need any clarification! 🙂

    Best,

    Shelby 🙂

    Shelby
    Participant

    Hi Anders,

    Thanks for using our plugins, I’m happy to help and provide some clarification!

    Unfortunately, at this time, it’s not a built in option to add the featured event checkbox to the back end bulk editing, but this change could be made with some customization. I recommend checking out the following resources if you’d like to try making these changes yourself or to find someone to help out with this:

    TEC Settings Overview (To check out the available options in the plugin)
    Themer’s Guide (Help for making the changes yourself)
    Customization Guide (Help finding help with making custom changes)

    This change, however, is outside the scope of what we can help with on this forum.

    Thanks for understanding!

    Best,
    Shelby 🙂

    in reply to: Articles conntecting with Events Calendar Pro #1286921
    Shelby
    Participant

    Hi Sharon,

    Thanks for considering our plugins, I’m happy to help and provide some clarification!

    Unfortunately, at this time, it’s not a built in option to have articles auto post to events, but this change might be possible with some customization. I recommend checking out the following resources if you’d like to try making these changes yourself or to find someone to help out with this:

    TEC Settings Overview (To check out the available options in the plugin)
    Themer’s Guide (Help for making the changes yourself)
    Customization Guide (Help finding help with making custom changes)

    Best,
    Shelby 🙂

    in reply to: Optimize code ? #1286920
    Shelby
    Participant

    Hi there,

    Great question!

    Unfortunately, upgrading to PRO doesn’t change the options in this area. I’d suggest hiring a developer to handle this sort of customization on your site. They could likely implement something like that in a relatively short amount of time. 🙂

    Best of luck with this!

    Shelby 🙂

    in reply to: Customizing ToolTip window in Map View #1286919
    Shelby
    Participant

    Hey Jonah,

    Thanks for posting, & I’m happy to help.:)

    Unfortunately, this kind of request isn’t a built in option, and would require some customization that we can’t provide on these forums. However, we do have some resources for doing that here. If you need to find someone to help with the customizations, we also have some tips for finding help here.

    Hope this helps!

    Thanks,

    Shelby 🙂

    Shelby
    Participant

    Hi there Tanner,

    Thanks for posting!

    This error was supposed to have been resolved with the latest update. Can you clear your site’s cache and confirm that this is still happening when you download and install the latest version?

    Thanks!

    Shelby 🙂

    in reply to: Get Events Calendar Colors to Show up on Mobile #1286917
    Shelby
    Participant

    Hey Lauren,

    Thanks for posting, & I’m happy to help.:)

    Unfortunately, this kind of request isn’t a built in option, and would require some customization that we can’t provide on these forums. However, we do have some resources for doing that here. If you need to find someone to help with the customizations, we also have some tips for finding help here.

    Hope this helps!

    Thanks,

    Shelby 🙂

Viewing 15 posts - 646 through 660 (of 1,127 total)