[Patricia]

Hey John,

Thank you for reaching out to us!

I’m very sorry about this issue you are experiencing. I would love to help you with this topic!

As I can see from here the “Buy Now” button is “behind” the event description div, so a simple Div reorder should solve the problem.

You can do this with a template override by copying all content from /the-events-calendar/src/views/list/single-event.php file and pasting it to [your-theme]/tribe-events/list/single-event.php

After that, in the single-event.php file you copied to your theme, move the “Event Cost” (lines 60 to 73) to a place after the “Event Content” (line 80).

You can also try to do this via JavaScript using a code like this one:

$('.tribe-events-event-cost').insertAfter('.tribe-events-list-event-description');

I hope this helps you get started! Let me know if you this solution works for you.

Regards,

Patricia

[Patricia]

Hey Casper,

Welcome back!

The simplest way to do this would be with some custom CSS, like the following, in the bottom of your theme’s style.css file:

.tribe-events-list-event-description p {
    display: none !important;
}

I hope this helps. Let me know if you need anything else in the mean time and I’ll be happy to assist!

Regards,

Patricia

[Patricia]

Hey Jennifer,

Thank you for reaching out to us! I’m very sorry about this issue you are experiencing.

I would love to help you with this topic!

Can you please temporarily downgrade TEC to version 4.5.9 and check if the problem is solved after that?

With this test we will be able to verify if this is a bug associated with the latest version of The Events Calendar (TEC) 4.5.10 or not.

Let me know your test results so we can further investigate your case.

Thanks!

Regards,

Patricia

[Patricia]

Hey Patric,

Thank you for reaching out to us! I’m very sorry about this issue you are experiencing, let me help you with that.

I’ve accessed your site and tried to RSVP to one of your events, but the required fields (name and email address) didn’t show up before the “Confirm RSVP” button as expected. Those fields are required to RSVP (even if you are logged in) , but somehow they are not working as expected.

I’ve found this JavaScript error in your site:

Uncaught ReferenceError: nfRadio is not defined

It seems that this error is associated with Autoptimize plugin, so I would suggest you to clear your site’s cache and temporarily disable the plugin: please try to RSVP to one of your events while logged out after that.

If for some reason the issue persists, please let me know and I’ll be happy to further investigate your case.

Regards,

Patricia

[Patricia]

Hey Robb,

Thank you for reaching out to us! I’m very sorry about this issue you are experiencing, let me help you with that!

This issue is probably associated with concatenation, which is automatically performed by some WordPress caching and optimization plugins.

Can you please Clear/Purge your site’s cache and deactivate the caching plugin after that? Also, clear your browser cache and let us know if the problem is solved after that. If your calendar displays with its standard styling in place once your caching plugin is disabled, you’ll know that concatenation (or a similar compression method) is to blame.

If your caching plugin allows for the enabling and disabling of features individually, simply disabling concatenation and minification should allow you to benefit from the speed improvements that caching offers without compromising the functionality of your plugins.

You will find detailed information about this issue here.

I hope this helps! If this solution doesn’t work for you, please let me know and I’ll be happy to further investigate your case!

Regards,

Patricia

[Patricia]

Hey Robert,

Thank you for reaching out to us! I’m very sorry about this issue you are experiencing.

When I click to edit my tickets running the latest version of Event Tickets Plus (4.5.3) and Woocommerce (3.1.2), everything works as expected (I can’t replicate the issue from here).

Can you please make sure that both plugins are up-to-date and let me know if the issue persists after that? I believe that there might be a plugin or theme conflict causing this issue you are experiencing: in that cause, it would be helpful to follow this tutorial to determine what is causing the issue.

I hope this helps! Let me know if you need anything else in the mean time and I’ll be happy to assist!

Regards,

Patricia

[Patricia]

Hey Adam,

Thank you for reaching out to us! I’m very sorry about this issue you are experiencing, let me help your with that!

The Events Calendar and its add-ons adapt to use the same language used by your WordPress installation. It will default to English, unless you run WP in a different language. On your Dashboard, go to Settings → General. Scroll down to the bottom of the page where it says Site Language. Select your language from the dropdown and save your changes.

I’ve temporarily changed my site’s language to French and when I click on “septembre” the calendar is correctly translated as I can see from here.

You will find additional information on how to change the language of your calendar here.

I hope this helps! Let me know if you need anything else and I’ll be happy to assist!

Regards,

Patricia

[Patricia]

Hi Casper,

You are very welcome! Good to know I was able to help 🙂

Have a great day!

Cheers,

Patricia

[Patricia]

Hi Jeremy,

Welcome back!

I’m sorry about the delayed response in that thread we are already working together. As already mentioned there, I was able to import your events with the same name, but different start dates.

It is not possible to import multiple events which are on the same date at the same time with the same name. Either the names have to be different (e.g. adding a different number at the end) or the start date / time, or the end date / time (although the end date / time I didn’t test).

Please try to import your events again, but including the Event Start date and the Event Description to your import as well (that’s what I did in my test).

Let me know your results and if for some reason the issue persists, please let me know and I’ll be happy to further investigate!

Regards,

Patricia

[Patricia]

This reply is private.

[Patricia]

Hey Zara,

Thank you for reaching out to us! I’m very sorry about this issue you are experiencing.

I believe that this problem might be associated with an issue we’ve identified in the latest version of The Events Calendar (TEC) 4.5.10.

Can you please downgrade TEC to version 4.5.9 and check if everything works as expected after that?

If that solves your problem, rest assured that our team is already working to solve this bug in our next Main Release.

If you have any other questions in the meantime, please let me know and I’ll be happy to assist!

Regards,

Patricia

[Patricia]

Hi Marcy,

Thanks for sharing your code! You will achieve what you want by replacing this line:

<div class="event-time"><?php echo tribe_get_start_date($post->ID, false,'g:ia') ?></div>

with:

<div class="event-time"><?php if(!tribe_event_is_all_day()){ echo tribe_get_start_date($post->ID, false,'g:ia');} ?></div>

I hope this helps!

Let me know if you need anything else and I’ll be happy to assist!

Regards,

Patricia

[Patricia]

Hey Casper,

Welcome back! You can change your Buy Now button by adding this filter to your theme’s functions.php file:

https://gist.github.com/nefeline/d3e9a344fbd57096d393723485718e42

To change the “Tickets” text you can simply implement a template override by copying all content from event-tickets-plus/src/views/wootickets/tickets.php and pasting it to [your-theme]/tribe-events/wootickets/tickets.php and changing line 40 from:

<?php esc_html_e( 'Tickets', 'event-tickets-plus' ) ?>

to:

<?php esc_html_e( 'Register', 'event-tickets-plus' ) ?>

I hope this helps! Let me know if you need anything else and I’ll be happy to assist!

Regards,

Patricia

[Patricia]

Hey Nicolette,

Thank you for reaching out to us!

I’ve accessed your site and was able to hide the “Recurring Event (See all)” text by adding this code to your style.css file:

.recurringinfo {
display: none !important;
}

I hope this helps! Let me know if you need anything else and I’ll be happy to assist!

Regards,

Patricia

[Patricia]

Hi Ryan,

I’ve just reviewed our internal bug report and the solution for this issue is still a work in progress.

Unfortunately, I cannot commit to a date at this point, but you will be contacted as soon as we have further information on this.

Thanks for your understanding and if you have any other questions in the mean time, please let me know and I’ll be happy to assist!

Regards,

Patricia

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