Event Series not working on live site but will work staging

[Jennifer Paganessi]

I have pro installed and we have been using it for over a year now but recently we are having issues with the create Event Series feature in the add new event.

Currently on the live site when you click on the add series button it just refreshes the page. I have turned off all the plug-ins and switched out the theme and none of that seems to fix it. I have noticed that it will work fine on the staging site when an exact copy is created. The site is hosted on WP Engine and is a multisite. Most of the sites are not working.

[Patricia]

Hey Jennifer,

Thank you for reaching out to us! I’m very sorry about this issue you are experiencing.

I would love to help you with this topic!

Can you please temporarily downgrade TEC to version 4.5.9 and check if the problem is solved after that?

With this test we will be able to verify if this is a bug associated with the latest version of The Events Calendar (TEC) 4.5.10 or not.

Let me know your test results so we can further investigate your case.

Thanks!

Regards,

Patricia

[Jennifer Paganessi]

Reverting back did fix it

[Patricia]

Hey Jennifer,

Good to know that reverting to previous version solved your problem!

I would like to inform you that we released a hotfix for this issue and with The Events Calendar v. 4.5.10.1 everything should work as expected.

Let me know if you need anything else and have a great day 🙂

Regards,

Patricia

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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