RSVP only possible when LOGGED IN

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  • #1335606
    Patric Booi
    Participant

    I have tickets and RSVP in my events.

    Tickets are working ok.
    RSVP is only working when I am logged in as admin.

    The setting to be LOGGED IN for RSVP is deselected

    #1336145
    Patricia
    Member

    Hey Patric,

    Thank you for reaching out to us! I’m very sorry about this issue you are experiencing, let me help you with that.

    I’ve accessed your site and tried to RSVP to one of your events, but the required fields (name and email address) didn’t show up before the “Confirm RSVP” button as expected. Those fields are required to RSVP (even if you are logged in) , but somehow they are not working as expected.

    I’ve found this JavaScript error in your site:

    Uncaught ReferenceError: nfRadio is not defined

    It seems that this error is associated with Autoptimize plugin, so I would suggest you to clear your site’s cache and temporarily disable the plugin: please try to RSVP to one of your events while logged out after that.

    If for some reason the issue persists, please let me know and I’ll be happy to further investigate your case.

    Regards,

    Patricia

    #1336607
    Patric Booi
    Participant

    Thanks for the quick response.

    It is working now.
    I need find solution for Autoptimize now 😉

    #1336671
    Patricia
    Member

    Hey Patric,

    You are welcome!

    Let me know if you need anything else and have a great day!

    Regards,

    Patricia

    #1346660
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 5 posts - 1 through 5 (of 5 total)
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