[Patricia]

Hi Marc,

You are welcome 🙂

Let me know if you need anything else and have a great day!

Cheers,

Patricia

[Patricia]

Hey Todd,

Thank you for reaching out to us!

Unfortunately this is a known issue: the “Show Google Maps Link” and “Show Map” options are not being imported from CSV files.

But there is a workaround available: you can enable google maps by default. Please access your Dashboard and head over to Events-> settings-> Map Settings and make sure that the “Enable Google Maps” option is ticked. I realize that this is not a great workaround, but it is the only one available in your specific situation until a patch is released.

Regarding the second issue: I’ve imported the events from your CSV file and the featured images were successfully imported. The only “odd” thing is that some of your images are returning NGINX 404 errors, like:

http://tinyevents.wpengine.com/wp-content/uploads/2017/09/bowling1_0.jpg and http://tinyevents.wpengine.com/wp-content/uploads/2017/09/empirestatebldg.jpg

Let me know if this information helped you to solve the Featured image issue!

As soon as I receive your confirmation on this, I’ll set this ticket to Pending Fix and we will update it once the “Show Google Maps Link” and “Show Map” problem is solved.

Thank you for your patience and if you have any other questions, please let me know!

Regards,

Patricia

[Patricia]

Hey Paul,

Thank you for reaching out to us!

Can you please share with us the link to the community events submission form in your site?

I’ve just tried to access it via http://biomedvic.xing.net.au/events/community/add and it doesn’t seem to be working.

Also, if your CE submission form requires the users to be logged in to submit, please send us a temporary user name and password (via private reply) so we can further investigate your case.

Thanks!

[Patricia]

Hey Lou,

Thank you for reaching out to us!

I’m afraid we don’t have a template override to change this specific page, but you can achieve what you want by modifying the Main.php file (line 1869) in:

wp-content/plugins/the-events-calendar-community-events/src/Tribe/

To get started, I would suggest you to to replace this code:

wp_register( '<div class="register">', '</div>', true );

with something like:

wp_register( '<button class="register">', '</button>', true );

I hope this helps you get started! Let me know if you need anything else in the mean time and I’ll be happy to assist!

Best regards,

Patricia

[Patricia]

Hi Tina,

Can you please try to use this code instead?

if( tribe_is_month() && !is_tax() ) {
 ?>                                                                                                                                                                                                               
     <style type="text/css">#title {
     visibility: hidden;
     }
     #title:after {
        content: "Your Text!" !important;
        visibility: visible;
        display: block;                                                                                                                                                                                      
     }
     </style>                                                                                                                                                                                                    
  <?php                                                                                                                                                                                                    
 }

I just added this code to my own testing site and the title was successfully changed.

I hope this helps!

Let me know if you need anything else in the mean time!

Best regards,

Patricia

[Patricia]

Hi Marc,

Thanks for explaining, I see what you want to achieve now! The snippet I initially shared with you just changes the default start and end time for your events, it won’t affect your calendar front end at all! Please accept my sincere apologies for this misunderstanding.

You can hide entire rows from your week view calendar via CSS, by adding a code like this one in your theme’s style.css file:

.time-row-3AM {
    display: none !important;
}

In this example, I removed the entire 3AM row from my testing site.

I hope this helps! Let me know if you need anything else and I’ll be happy to assist!

Best regards,

Patricia

[Patricia]

Hi Jacopo,

You are welcome!

Let me know if you need anything else and have a great day 🙂

Best regards,

Patricia

[Patricia]

Hey Tina,

Thank you for reaching out to us! You can hide this specific title from your month view calendar with a template override. Please access your server via FTP and copy the following file:

wp-content/plugins/the-events-calendar/src/views/month.php

Paste it into:

wp-content/themes/[your-theme]/tribe-events/month.php and add the following code:

if( tribe_is_month() && !is_tax() ) {
?>                                                                                                                                                                                                           
    <style type="text/css">#title {
    display: none !important;
    }</style>                                                                                                                                                                                                
<?php 
}

If you want to change this title to something else like Events, you can do this via CSS as well by adding the following code in this same file:

#title:after {
        content: "Your Text!" !important;                                                                                                                                                              
    }

I hope this helps!

Let me know if you need anything else in the mean time and I’ll be happy to assist!

Best regards,

Patricia

[Patricia]

Hey Nancy,

Thank you for reaching out to us!

You can achieve what you want with a template override:

Please access your server via FTP and copy the following file:

wp-content/plugins/the-events-calendar/src/views/single-event.php

Paste it into:

[your-theme]/tribe-events/single-event.php

Open the file you just copied to your theme’s directory and remove the lines 48, 49 and 81, 82 (i.e. remove the “tribe-events-nav-previous” and “tribe-events-nav-next” li classes).

I hope this helps! Let me know if you need anything else and I’ll be happy to assist!

Regards,

Patricia

[Patricia]

Hey Jacopo,

Thank you for reaching out to us!

Can you please let me know what is the theme you are using? If you are using Divi, please head over to Divi > Theme Options > General Settings > Number of Post displayed on Archive pages and change that number to 100 or what you have as the number of events to show in our settings.

If you are not using this theme, please share your system info with us so we can further investigate your case.

Thanks!

Patricia

[Patricia]

Hi Adrian,

Thanks for sharing your test results with us!

Since I can’t reproduce the issue you are experiencing from here, I would suggest you to run our Conflicts Test to verify if there’s a Plugin conflict causing the problem. You can start the test by temporarily deactivating all of your plugins (except Modern Tribe plugins) and let us know if the issue persists after that.

Let me know if you need anything else in the mean time!

Best regards,

Patricia

[Patricia]

Hi Fewzi,

You are welcome! Let me know if you need anything else in the mean time and I’ll be happy to assist!

Best regards,

Patricia

[Patricia]

This reply is private.

[Patricia]

Hey Tim,

Thanks for sharing your page with us!

Can you please run this test and let me know if it helps to solve your problem? I would recommend Chris to follow these steps as well:

1- Access your server via FTP and head over to wp-content/plugins/events-calendar-pro/src/resources/js

2- Rename the existing widget-calendar.min.js file to something else like old_widget-calendar.min.js

3- Create a new file called widget-calendar.min.js and add the code from the following snippet:

https://gist.github.com/nefeline/0ab178c459f4a45350250a045e393c46

I only added the “async : false” value on line 97. I believe that for some reason the ajax.success function is not being called.

If this change doesn’t help to solve your problem, could you please send me your theme files in a private reply so I can run some tests from my end?

Thanks!

Patricia

[Patricia]

Hi Brendan!

My apologies for the delayed response here: I was waiting for your new database file since for some reason it wasn’t attached to your last response!

At this moment I decided to review and compare your event pages with and without tickets and I’ve verified that the main difference is associated with your max-width:

For events without tickets you have the following code in your style.css file:

.header_hor .l-subheader-h, .l-titlebar-h, .l-main-h, .l-section-h, .l-subfooter-h, .w-tabs-section-content-h, .w-blog-post-body {
    max-width: 1140px !important;
}

If the event has tickets, this code is override by another template, although at this moment I’m not sure which one since I can’t reproduce the issue in my own site.

I believe that we can solve this problem by adding the following snippet in the end of your theme’s functions.php file (without the <?php tag):

https://gist.github.com/nefeline/1079de52e890fb403d4936e9554f6742

The snippet will force this specific CSS rule to load in every single event page, regardless of whether or not it has associated tickets.

I hope this helps to solve your problem! If for some reason the issue persists even after adding this snippet in your functions.php file, can you please send me a new copy of your database via Google Drive or Dropbox link (to make sure I’ll receive it) so I can further investigate your case?

Thanks!

Patricia

[Author]

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