Forum Replies Created
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AuthorPosts
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Patricia
MemberHi David,
You are welcome!
To hide the title in single event page views you can add the following snippet in the end of your theme’s functions.php file:
https://gist.github.com/nefeline/6424a2383d0074bb34a12fd973543e30
I hope this helps! Let me know if you need anything else and have a great day!
Regards,
Patricia
Patricia
MemberThis reply is private.
September 18, 2017 at 5:17 am in reply to: Widget has endless spinner with after PRO 4.4.17 update #1350590Patricia
MemberHey Chris,
I’m very sorry to know you are experiencing this issue as well!
I would suggest you to use Chrome Developer Tools to spot any console errors in your site. Access the page where you are experiencing this issue (using Google Chrome) and press F12. After that click on the Console menu and send us a screenshot / let us know if you see any errors in there. You will find further information about Chrome Developer tools here.
If you see any errors in the console, I would suggest you to run a Conflicts Test by temporarily deactivating all of your plugins (except The Events Calendar) and changing your current active theme to another one like Twenty Seventeen and let us know if the issue persists after that.
I’m asking this to confirm if the error is associated with Ultimatum theme in your case: there are some customers reporting the same issue and they don’t have this theme enabled/installed.
I hope this helps! Let me know your test results and I’ll be happy to further investigate your case if necessary.
Best Regards,
Patricia
Patricia
MemberHey Nick,
I’m glad to know everything is working as expected now!
Let us know if you need anything else and have a great day!
Best Regards,
Patricia
Patricia
MemberHi Scott,
I’m glad to know everything is working as expected now!
Let us know if you need anything else and have a great day!
Best Regards,
Patricia
Patricia
MemberHey Emma,
Thank you for reaching out to us!
Can you please make sure that The Events Calendar and Events Calendar PRO are both up-to-date?
After the plugin update, please access your Dashboard and head over to Settings -> Permalinks for a permalink flush (no need to change anything, just visit the permalinks page: WordPress will automatically flush your permalinks once you visit it).
Don’t forget to clear your site’s cache and your browser cache after this change.
I hope this helps! If you need anything else in the mean time, please let me know and I’ll be happy to assist!
Regards,
Patricia
Patricia
MemberHey Adage,
Thank you for reaching out to us!
To achieve what you want I would suggest you to access your Dashboard and head over to Events > Display > Basic Template Settings and change the Default stylesheet used for events templates from “Tribe Events Styles” to something else like “Full Styles” or “Skeleton Styles”.
I hope this helps!
Let me know if you need anything else in the mean time.
Regards,
Patricia
Patricia
MemberHey Fewzi,
Thank you for reaching out to us! I’m very sorry about this issue you are experiencing, let me help you to solve it!
I’ve accessed your page and verified that the problem is associated with your preloader, not with the calendar itself:
Using Chrome Dev Tools I’ve temporarily changed your preloader background color (#WPAjaxLoader, #loading-layer): As you can see, the calendar is already loaded / working as expected behind this layer.
I would suggest you to temporarily disable your preloader and check if the problem is solved after that.
Best Regards,
Patricia
Patricia
MemberThis reply is private.
September 15, 2017 at 4:33 pm in reply to: Map view points only displays 1 of multiple events at same location #1350042Patricia
MemberHi B Saffel,
I’ve spent some time reviewing and editing our Google Maps JS file and came up with a partial solution that might help you to achieve what you want.
The solution is partial because I still didn’t figure out an easy/quick way to associate the Event’s link to it’s title when there is more than one event in the same venue.
You can see the final result of this customization here.
The edited file is:
events-calendar-pro/src/resources/js/tribe-events-ajax-maps.min.js
Before editing tribe-events-ajax-maps.min.js, please create a backup copy. After that, open the file and replace the minified code with:
https://gist.github.com/nefeline/b735ec617a7e82ba582eba17dea786b4
I basically added the following function (line 63) to this file:
//check if any of the existing markers match the latlng of the new marker if (tg.markers.length != 0) { for (i=0; i < tg.markers.length; i++) { var existingMarker = tg.markers[i]; var pos = existingMarker.getPosition(); if (myLatlng.equals(pos)) { content_title = "Event " + title + "<br/>" + "Event " + tg.markers[i].title; } } }I hope this helps you get started! Let me know if this code is working as expected for you as well.
Thanks!
Patricia
Patricia
MemberThis reply is private.
Patricia
MemberHi Davide,
I’m glad to know that everything is working as expected now!
Let us know if you need anything else and have a great day!
Regards,
Patricia
Patricia
MemberHi Andrew,
You are welcome!
Let me know if you need anything else and have a great day!
Regards,
Patricia
September 15, 2017 at 8:38 am in reply to: Controlling Duplicate Events by different people under Same Venue #1349717Patricia
MemberHey Joanna,
Thank you for reaching out to us!
I’m afraid we don’t have a built-in option to prevent more than one event from being submitted in the same place and time.
If you want to control what events will be displayed in your calendar after they are created via Community Events Submission form, I would suggest you to change the “Default status for submitted events” (under Settings > Community > General) from “Published” to “Draft”: this way you can approve/control what will be published or not.
I hope this helps! Let me know if you have any other questions and I’ll be happy to assist!
Best Regards,
Patricia
Patricia
MemberHey Davide,
Thank you for reaching out to us! I’m very sorry about this issue you are experiencing, let me help you to solve it!
Could you please access your Dashboard and head over to Settings -> Permalinks for a permalink flush ? No need to change anything, just visit the permalinks page: WordPress will automatically flush your permalinks once you visit it.
If the issue persists after the permalink flush, please let us know and we will be happy to further investigate your case.
Best Regards,
Patricia
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