[Patricia]

Hi there!

That’s a strange bug indeed. I’m sorry to know that my initial suggestion didn’t help you to solve this problem.

I’ve opened your calendar and could reproduce the issue you are experiencing from here: the calendar is in mobile view and I can’t access your events.

It looks like there is a conflict with another plugin, with your WordPress theme or with a template customization for The Events Calendar that requires updating.

Since I can’t reproduce the issue you are experiencing in my own site, I would suggest you to make sure that all of your plugins are up to date and run our Conflicts Test to verify if there’s a plugin or theme conflict causing the problem.

You can start the test by temporarily changing your theme to another one like Twenty Seventeen and deactivating all of your plugins (except Modern Tribe plugins) and let us know if the issue persists after that.

Please share with us your test results. If you need anything else in the mean time, please let me know and I’ll be happy to assist!

Best regards,

Patricia

[Patricia]

Hi Jared!

Answering your questions: it would modify only the current database content: the database search-replace is a one time process that take a few seconds to complete (it could take more time depending on the size of your database). And yes, this change will affect your entire database, not only tribe-events posts.

The most common way to access your database is by using a tool called phpMyAdmin, so I would suggest you to follow the steps mentioned in this article to export it.

If you are having problems to export your database, I would suggest you to contact your hosting provier to help you with this task!

Once you export your database, please send me the Google Drive or Dropbox link via private reply so I can run the search-replace for you.

Thanks!

Patricia

[Patricia]

Hi Tina!

I’ve implemented this same code in my theme and it is working as expected. Can you please make sure that you are implementing the template override correctly?

As I can see from here your theme directory is unicon-child, so the right place to put the month.php file is: wp-content/themes/unicon-child/tribe-events/month.php

Inside the month.php file, please make sure that you are including the following:

https://gist.github.com/nefeline/8f962f0b1ad8e6fa1d1fb7e14cf5b84d

I hope this helps! If this info didn’t help you to solve your problem, please send me your parent and child theme directories in a private reply so I can further investigate your case.

Thanks!

Patricia

[Patricia]

Hey Laura,

Thank you for reaching out to us! I’m sorry about this issue you are experiencing, let me help you to solve it!

Can you please make sure that both The Events Calendar and Events Calendar PRO are up-to-date?

After the plugin update, please access your Dashboard and head over to Settings -> Permalinks for a permalink flush (no need to change anything, just visit the permalinks page: WordPress will automatically flush your permalinks once you visit it).

Don’t forget to clear your site’s cache and your browser cache after this change.

Let me know if this helps to solve your problem!

If you have any other questions in the mean time, please let me know and I’ll be happy to assist!

Best Regards,

Patricia

[Patricia]

Hi there!

Thank you for reaching out to us! I’m very sorry about this issue you are experiencing, let me help you with that!

This issue is probably associated with concatenation, which is automatically performed by some WordPress caching and optimization plugins.

Can you please Clear/Purge your site’s cache and deactivate the caching plugin after that? Also, clear your browser cache and let us know if the problem is solved after that. If your calendar displays with its standard styling in place once your caching plugin is disabled, you’ll know that concatenation (or a similar compression method) is to blame.

If your caching plugin allows for the enabling and disabling of features individually, simply disabling concatenation and minification should allow you to benefit from the speed improvements that caching offers without compromising the functionality of your plugins.

You will find detailed information about this issue here.

I hope this helps! If this solution doesn’t work for you, please let me know and I’ll be happy to further investigate your case!

Regards,

Patricia

[Patricia]

Hey Jared,

Thank you for reaching out to us!

I would suggest you a different (perhaps easier) approach to achieve what you want:

Run a complete database search-replace via WP_CLI or export your DB and search-replace this file using a command like sed.

If you want us to help you with this task, please export your database and share the .sql file with us via Google Drive or Drop Box in a private reply.

Also, please confirm that the strings you want to change are:

1- From “New York Society of Security Analysts” to “CFA Society New York” and
2- From “(NYSSA)” to “(CFANY)”.

I hope this helps! Let me know if you have any other questions or need further assistance in the mean time!

Best Regards,

Patricia

[Patricia]

Hey Dinah,

Thank you for reaching out to us!

To achieve what you want you need to dequeue pro/src/resources/js/tribe-events-ajax-maps.min.js and then enqueue your own script instead.

I would suggest you to check this post for further information on how to dequeue Events Calendar scripts.

I’ve implemented a simple example to help you get started with this customization: please note that this method is not ideal, since you will loose your changes with the plugin updates:

1- First, create a backup copy of:

events-calendar-pro/src/resources/js/tribe-events-ajax-maps.min.js

2- After that, open tribe-events-ajax-maps.min.js and replace the minified code with:

https://gist.github.com/nefeline/bf22f7fbb45c87d743c7b60912bc18f4

3- In this example I implemented my own style (from this example) on line 122 and this is the result you will see in your main Map view calendar.

I hope this helps you get started! Let me know if you need anything else and I’ll be happy to assist!

Best regards,

Patricia

[Patricia]

Hey Nathan,

Welcome back!

I think you can achieve what you want with a custom query to show both past and upcoming events on the same page using the tribe_get_events() function in a new page template.

We have a pretty nice tutorial that walks through how that function is used with examples that should help you get started.

I hope this helps! Let me know if you need anything else in the mean time.

Best Regards,

Patricia

[Patricia]

Hi Lou,

I totally agree, this is not ideal indeed: any customization you implement on Main.php will be lost after plugin update.

I’ve reviewed the Main.php file and since we don’t have a hook to specifically change this piece of information (only before and after it), I came up with a workaround that might help you to achieve what you want:

Please add the following snippet in the end of your theme’s functions.php file (without the <?php tag):

https://gist.github.com/nefeline/c3d62de20b0aeae68fc59e5fddcc01b4

This snippet will add a new Register button in your CE Login Form.

Now we have to hide the previous register class and only display the button we just created. You can do this via CSS. Please add the following code in your theme’s style.css file:

.register {
    display: none;
}

I hope this helps! Let me know if you need anything else in the mean time and I’ll be happy do assist!

Regards,

Patricia

[Patricia]

Hi Paul,

I’ve just submitted a Modern Tribe test event from your Community Events submission form, please feel free to remove/delete it anytime you want.

00:00:00 1 January 1970 is the beginning of the Unix time system: for some reason the time for submitted events are reset to default after submission and/or are never submitted at all.

It looks like there is a conflict with another plugin, with your WordPress theme or with a template customization for Community Events that requires updating.

Since I can’t replicate the issue you are experiencing from here, I would suggest you to run our Conflicts Test to verify if there’s a plugin or theme conflict causing the problem.

You can start the test by temporarily changing your theme to another one like Twenty Seventeen and deactivating all of your plugins (except Modern Tribe plugins) and let us know if the issue persists after that.

Please share with us your test results. If you need anything else in the mean time, please let me know and I’ll be happy to assist!

Best regards,

Patricia

[Patricia]

Hi Antoni,

Thanks for sharing your test results with us! I’ve reviewed your system information and it seems that you are running an outdated version of The Events Calendar: your version is 4.4.5 and the latest version is 4.5.12.2. Can you please make sure that all of your plugins (specially Modern Tribe plugins) are up to date? Let me know if everything works as expected after updating them.

If the issue persists even after the plugins update, can you please send me your site files and database in a private reply so I can run some tests from here?

Thanks!

Patricia

[Patricia]

Hey Antoni,

Thank you for reaching out to us!

I’m sorry to hear you are not able to add events, posts or pages on your site. I would love to help you to solve this problem!

By the sound of it, it looks like there is some type of conflict at play. This is usually caused by a conflict with another plugin, with your WordPress theme or with a template customization for the Events Calendar that requires updating.

Since I can’t replicate the issue you are experiencing from here, I would suggest you to run our Conflicts Test.

You can start the test by temporarily changing your theme to another one like Twenty Seventeen and deactivating all of your plugins (except Modern Tribe plugins) and let us know if the issue persists after that.

Please share with us your test results. If you need anything else in the mean time, please let me know and I’ll be happy to assist!

Best regards,

Patricia

[Patricia]

Hey Gerard,

Thank you for reaching out to us! I’m very sorry about this issue you are experiencing.

While we’re not able to guarantee compatibility with any specific third-party WordPress themes or plugins, we do develop our plugins in accordance with strict WordPress.org standards, and you’ll typically find that our products work great with products developed to the same standards.

If you want us to possibly point you to the right direction to solve this conflict with your slider plugin, please enable WP_DEBUG and WP_DEBUG_LOG and share with us any messages you see. All WP_DEBUG messages will be stored in a debug.log file in /wp-content/debug.log.

Regarding the mouse over issue, I can see there is a JavaScript error in your console and I believe it might be associated with a plugin or theme conflict as well, since I can’t replicate the issue in my own WordPress install with the default Twenty Seventeen theme enabled and only Modern Tribe plugins installed. In this case, I would suggest you to run our Conflicts Test to verify what is the plugin or theme causing the problem.

Please share with us your test results. If you need anything else in the mean time, please let me know and I’ll be happy to assist!

Best regards,

Patricia

[Patricia]

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[Patricia]

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