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Hey Herb,
Thank you for reaching out to us!
I’m so sorry to hear that you are having problems with your calendar! Let me help you to solve this.
When I click on your next month link (November) I get the following JavaScript error:
Uncaught DOMException: Failed to execute 'pushState' on 'History': A history state object with URL 'http://firearmacademy.caundefined/' cannot be created in a document with origin 'http://firearmacademy.ca' and URL 'http://firearmacademy.ca/events/month/'.
There is a JavaScript bug causing the “undefined” word to be appended to the end of your URL. The URL argument to pushState should be relative to the current page, or an absolute URL in your own domain: since the URL is being changed via JS from “http://firearmacademy.ca/” to “http://firearmacademy.caundefined/”, is it not working.
Since I can’t replicate this issue in my own WordPress install with all Modern Tribe plugins and Twenty Seventeen theme enabled, I believe that this is caused by a theme or plugin conflict. You’ll have to debug and find out what is causing your URL to be changed.
I would recommend you to run a Conflicts Test. You can start the test by temporarily deactivating all of your plugins (except Modern Tribe plugins) and changing your theme to another one like Twenty Seventeen to find out what plugin or theme script is causing this change (don’t forget to backup your database before changing anything).
I hope this helps you get started! Let me know if you have any other questions and I’ll be happy to assist!
Best Regards,
Patricia
Hey Gaetano,
Thank you for reaching out to us!
Unfortunately this is a known issue. I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released.
I cannot guarantee when it will be fixed, as it’s in the development team’s hands now, but the good news is that you will be contacted as soon as a fix is available.
In the meantime, if you want to hide this PHP Notice, you can simply disable WP_DEBUG or set ‘WP_DEBUG_DISPLAY’ to false.
Thanks for your understanding and if you have any other questions, please let me know and I’ll be happy to assist!
Best Regards,
Patricia
Hi Nick,
Courtney is on maternity leave now and she asked me to step in and help you with any questions you may have.
I’ve reviewed our internal bug report and at this moment we don’t have a date to release this fix.
I cannot guarantee when this problem will be solved, as it’s in the development team’s hands now, but the good news is that you will be contacted as soon as a fix is available.
Thanks for your understanding and if you have any other questions, please let me know and I’ll be happy to assist!
Best Regards,
Patricia
Hey Scott,
Thank you for reaching out to us!
To prevent your calendar from being indexed by Search Engines, I would recommend you to use a SEO plugin like Yoast.
Also, to prevent individual events from being indexed, you can add the following code snippet (without the <?php opening tag) near the top of your theme’s functions.php file to add the noindex:
https://gist.github.com/elimn/397b1fc8042bf832e813
Regarding your second question, currently there is no “out of the box” way to make a members-only Calendar, but with a bit of custom coding, you can get pretty close. You will find further information about this in the following article:
https://theeventscalendar.com/knowledgebase/making-members-calendar/
I hope this helps! Let me know if you have any other questions and I’ll be happy to assist!
Best Regards,
Patricia
Hey Cristel,
Thank you for reaching out to us!
To achieve what you want and change the excerpt lengths please add the following snippet in the end of your theme’s functions.php file (without the <?php tag):
https://gist.github.com/nefeline/1d302462e9bb2891e87a226c1a775c6e
In this example your excerpt length will be changed to 300.
I hope this helps! Let me know if you have any other questions and I’ll be happy to assist!
Best Regards,
Patricia
Hey Robert,
Thank you for reaching out to us!
Answering your question, it is not possible to create new categories in the Community Events submission form: users can only categorize their events using existing tags/categories that were previously created via Dashboard. We apologize for any confusion this may have caused!
Let me know if you have any other questions and I’ll be happy to assist!
Best Regards,
Patricia
Hey Ville,
Thank you for reaching out to us!
I do want to note that we are fairly limited in how much we can support custom development questions like this, but to help you get started, the files we use to handle imports are located on the-events-calendar/src/Tribe/Importer. I didn’t test it, but perhaps including this regex on File_Importer_Events.php would be a good option. We do have a list of recommended developers who could help you out with the code if you need it.
There are also other (simpler) alternatives to achieve what you want: you can use a plugin like Say What? to replace all occurrences of [shortcode xyz=”123″] with an empty space. If your server is running with WP CLI, you can also set a cron to run a database search-replace every 30 minutes (or any time you want): if you choose this option and you have a linux server, I can help you writing the cron task.
I hope this helps you get started! Let me know if you need anything else and I’ll be happy to assist!
Best Regards,
Patricia
Hi Jacob,
You are welcome! Let us know if you need anything else and have a great day 🙂
Cheers,
Patricia
Hi Tim,
Thanks for sharing your workaround with us! I’ve noticed a number of users with this exact same problem and the page builder was causing the conflict indeed. While we’re not able to guarantee compatibility with any specific third-party WordPress themes/page builders or plugins, we do develop our plugins in accordance with strict WordPress.org standards, and you’ll typically find that our products work great with products developed to the same standards.
If you have any other questions or need further assistance, please let me know!
Best Regards,
Patricia
Hey Eric,
Thank you for reaching out to us!
Could you please send us an example on how this error is affecting your events calendar? I’ve accessed your site and searched some events and everything is working as expected as I can see from here.
Thanks!
Patricia
Hi Angela,
Thanks for sharing this info! The InnoDB buffer pool keeps frequently accessed data in memory: In your specific case, increasing the innodb_buffer_pool_size in your server would help to avoid downtimes while you figure out the available options to decrease the number of queries: If the buffer pool is small and you have sufficient memory, making the buffer pool larger can improve performance by reducing the amount of disk I/O needed as queries access InnoDB tables. You will find further information about the InnoDB Buffer Pool here.
Did you check our article regarding performance? It has some useful tips to improve performance like reducing the number of events to show per page and caching your month view calendar to reduce the number of queries hitting your server:
I hope this helps you to improve performance! If the issue persists even after following these steps, please send me a copy of your database via private reply so we can further investigate your case.
Thanks!
Patricia
Hi Andrea,
I’m glad to hear that this snippet helped you to solve the problem!
We will contact you again once the oficial bugfix is released.
Let us know if you need anything else and have a great day 🙂
Best Regards,
Patricia
Hi Tom,
I’m afraid that what you want to achieve is not available in The Events Calendar PRO by default.
It is not exactly what you asked, but perhaps this template override might help you: this code adds a list with all of your recurring events at the beginning of each individual event: here’s an example. You will find the code for this customization here ( Please add it to /wp-content/themes/[your theme]/tribe-events/single-event.php):
https://gist.github.com/nefeline/7a087e946e4c46bd30e64ae547c6e4d1
I hope this helps! Let me know if you have any other questions in the meantime and I’ll be happy to assist!
Best Regards,
Patricia
