Patricia

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Viewing 15 posts - 241 through 255 (of 1,816 total)
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  • in reply to: Combine event series into one event on list view? #1470423
    Patricia
    Member

    Hi Nathan,

    You’ll have to create the tribe-events folder and the single-event.php in your theme’s directory to override the default template. I’m sorry I did not mention that before!

    You’ll find detailed instructions about template overrides in the following article:

    https://theeventscalendar.com/knowledgebase/themers-guide/

    Let me know if you have any other questions in the mean time πŸ™‚

    Patricia
    Member

    Hey Javier,

    Thank you for reaching out to us!

    I’m closing this ticket for now as this issue was already discussed in the following thread:

    https://theeventscalendar.com/support/forums/topic/filter-bar-bugs-active-class-not-being-added-to-some-not-removed-on-deselect/

    If you need an assistance again or have other concerns, please feel free to open up a new thread, we’ll be more than happy to help you!

    Best Regards,

    Patricia

    in reply to: Removing excerpts in Map View #1470365
    Patricia
    Member

    Hey Daniel,

    Thank you for reaching out to us!

    I hope you’re having a good week/day. Firstly, I’d like to apologize for the delay in response. Thank you for your patience all this while!

    You can achieve what you want by adding the following CSS rule in your theme’s style.css file or any other suitable place:

    .tribe-events-map-event-description.tribe-events-content.description.entry-summary {
    display: none !important;
    }

    I hope this helps! If you have any other questions at all please feel free to let me know and I’d be happy to help as best I can!

    Cheers,

    Patricia

    in reply to: Customizing shortcode #1468901
    Patricia
    Member

    Hey Rachel,

    Thank you for reaching out to us!

    The limit parameter is only available for pro Widget Shortcodes, like [tribe_events_list limit=”10″]. Unfortunately it’s not possible to achieve what you want out-of-the-box with the [tribe_events view=”list”] shortcode.

    Workaround: If you want to change the number of events displayed in your [tribe_events view=”list”] shortcode, you can head over to Events > Settings > General and update the option, but please note that this action will also update the number of events displayed on your main calendar page (if you are using List, Photo or Map Views).

    You can also limit the number of events that might display by date:

    [tribe_events view=”list” category=”featured-events” date=”2018-03-02″]

    You will find more information about our shortcodes in the following article:

    https://theeventscalendar.com/knowledgebase/embedding-calendar-views-tribe_events-shortcode/

    Does this help answer your question?

    Thanks,

    Patricia

    in reply to: Combine event series into one event on list view? #1468884
    Patricia
    Member

    Hi there,

    Short answer is yes, it’s possible! To help you get started, the following template adds a list with all of your recurring events at the beginning of each individual event: here’s an example. To use it in your own site, please add the content of the following snippet in a file called single-event.php on /wp-content/themes/[your theme]/tribe-events/

    https://gist.github.com/nefeline/7a087e946e4c46bd30e64ae547c6e4d1

    I hope this helps! If you have any other questions at all please feel free to let me know and I’d be happy to help as best I can!

    Cheers,

    Patricia

    in reply to: Combine event series into one event on list view? #1467424
    Patricia
    Member

    Hi there,

    Thank you for reaching out to us!

    Yes, it’s possible to achieve what you want by enabling the “Recurring event instances” option on Events > Settings > General Settings. When enabled, only the first instance of each recurring event will be displayed in your list view calendar.

    in reply to: Series events not showing #1467358
    Patricia
    Member

    This reply is private.

    in reply to: Facebook events not importing #1467164
    Patricia
    Member

    Hi Charlotte,

    You are welcome πŸ™‚ I’m glad to hear that everything is working as expected now!

    If you need an assistance again or have other concerns, please feel free to open up a new thread, we’ll be more than happy to help you!

    Cheers,

    Patricia

    Patricia
    Member

    Hi Elliot,

    You are welcome πŸ™‚ I’m glad to hear that everything is working as expected now! If you need an assistance again or have other concerns, please feel free to open up a new thread, we’ll be more than happy to help you!

    Cheers,

    Patricia

    in reply to: Facebook Scheduled event Imports Not Working #1467145
    Patricia
    Member

    Hi David,

    You are welcome πŸ™‚ I’m glad to hear that everything is working as expected now! If you need an assistance again or have other concerns, please feel free to open up a new thread, we’ll be more than happy to help you!

    Cheers,

    Patricia

    in reply to: RSVP Not Working #1466646
    Patricia
    Member

    Hey Alex,

    Thank you for reaching out to us!

    To get started, could you please make sure that all of your plugins are up-to-date? Also, please share your system info with us.

    REgarding the 500 Internal Server Error, this is a very general HTTP status code that means something has gone wrong on your website’s server, but it could not be more specific on what the exact problem is. This status code is usually associated with a PHP Fatal Error, so to identify the cause of this issue, I would recommend you to temporarily enable WP_DEBUG and WP_DEBUG_LOG and share with us any messages you see while trying to RSVP to one of your events. All WP_DEBUG messages will be stored in a debug.log file in /wp-content/debug.log.

    Thanks,

    Patricia

    in reply to: When an event is deleted so should the Feature Image #1466640
    Patricia
    Member

    Hey Jason,

    Thank you for reaching out to us!

    Right now, out-of-the-box, it’s not possible to delete the Featured Image associated with a specific event. Only the event post and postmeta are removed from your database when you permanently delete an event: images will remain in the media library/on the disk.

    You can either search for the images in the WordPress Media Library by name or by date, or browse to your images folder via FTP and remove the images from there.

    I hope this helps! If you have any other questions at all please feel free to let me know and I’d be happy to help as best I can!

    Cheers,

    Patricia

    in reply to: Error, not possible to open events #1466631
    Patricia
    Member

    This reply is private.

    in reply to: Recurring Events Lead to Page Load Failure Redirect Loop #1466627
    Patricia
    Member

    Hey Elliot,

    Thank you for reaching out to us!

    To get started, could you please access your Dashboard and head over to Settings -> Permalinks for a permalink flush? No need to change anything, just visit the permalinks page: WordPress will automatically flush your permalinks once you visit it. Be sure to clear your site cache and browser cache after this change.

    Does this help you to solve the problem? If the issue persists, please let me know and I’ll be happy to help you with the next steps.

    Thanks,

    Patricia

    in reply to: How to disable recurring events submissions from community #1466620
    Patricia
    Member

    Hey Kevin,

    Thank you for reaching out to us!

    To achieve what you want you can simply hide the “Schedule multiple events” option from your Community Events submission form with the following snippet. Please add it to your theme’s functions.php file or a custom plugin:

    https://gist.github.com/ckpicker/7682707

    I hope this helps! If you have any other questions at all please feel free to let me know and I’d be happy to help as best I can!

    Cheers,

    Patricia

Viewing 15 posts - 241 through 255 (of 1,816 total)