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- This topic has 5 replies, 3 voices, and was last updated 6 years, 1 month ago by Charlotte Bowman.
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February 27, 2018 at 1:48 pm #1465320Charlotte BowmanParticipant
I have a message saying my Event AGgregator Facebook token has expired. On The settings page under Facebook Token, it says I need to connect to Facebook for Event Aggregator to work properly. However, when I click the blue “Connect to Facebook” button, it opens a new page and spins indefinitely. Please help!
February 28, 2018 at 2:41 pm #1466547LukeParticipantI’m having the same issue. I thought it was a key issue, so I bought a key and it says that it is not a valid key.
February 28, 2018 at 3:29 pm #1466584PatriciaMemberHey Charlotte and Luke,
Thank you for reaching out to us!
I’ve ran a test and disconnected the Facebook Token from my own local install and reconnected again: everything is working as expected, I couldn’t reproduce the issue you are experiencing from here.
To get started, could you please make sure that you are not trying to connect to Facebook while having a Privacy Badger extension enabled in your browser?
Also, could you please let us know what happens when you try to connect to Facebook using an incognito window?
Thanks!
Patricia
February 28, 2018 at 5:00 pm #1466632Charlotte BowmanParticipantIt worked!! Thank you. I don’t have a Privacy Badger extension installed. However, when I opened an incognito window and clicked the blue “Connect to Facebook” button, it opened a new page, asked for my FB ID and password, and connected immediately. 🙂
March 1, 2018 at 8:25 am #1467164PatriciaMemberHi Charlotte,
You are welcome 🙂 I’m glad to hear that everything is working as expected now!
If you need an assistance again or have other concerns, please feel free to open up a new thread, we’ll be more than happy to help you!
Cheers,
Patricia
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