Facebook events not importing

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  • Author
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  • #1465320
    Charlotte Bowman
    Participant

    I have a message saying my Event AGgregator Facebook token has expired. On The settings page under Facebook Token, it says I need to connect to Facebook for Event Aggregator to work properly. However, when I click the blue “Connect to Facebook” button, it opens a new page and spins indefinitely. Please help!

    #1466547
    Luke
    Participant

    I’m having the same issue. I thought it was a key issue, so I bought a key and it says that it is not a valid key.

    #1466584
    Patricia
    Member

    Hey Charlotte and Luke,

    Thank you for reaching out to us!

    I’ve ran a test and disconnected the Facebook Token from my own local install and reconnected again: everything is working as expected, I couldn’t reproduce the issue you are experiencing from here.

    To get started, could you please make sure that you are not trying to connect to Facebook while having a Privacy Badger extension enabled in your browser?

    Also, could you please let us know what happens when you try to connect to Facebook using an incognito window?

    Thanks!

    Patricia

    #1466632
    Charlotte Bowman
    Participant

    It worked!! Thank you. I don’t have a Privacy Badger extension installed. However, when I opened an incognito window and clicked the blue “Connect to Facebook” button, it opened a new page, asked for my FB ID and password, and connected immediately. 🙂

    #1467164
    Patricia
    Member

    Hi Charlotte,

    You are welcome 🙂 I’m glad to hear that everything is working as expected now!

    If you need an assistance again or have other concerns, please feel free to open up a new thread, we’ll be more than happy to help you!

    Cheers,

    Patricia

Viewing 5 posts - 1 through 5 (of 5 total)
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